{"id":15044,"date":"2021-05-29T16:15:15","date_gmt":"2021-05-29T09:15:15","guid":{"rendered":"https:\/\/jobsgo.vn\/blog\/?p=15044"},"modified":"2024-11-21T08:25:00","modified_gmt":"2024-11-21T01:25:00","slug":"thuong-kpi-la-gi","status":"publish","type":"post","link":"https:\/\/jobsgo.vn\/blog\/thuong-kpi-la-gi\/","title":{"rendered":"Ch\u1ebf \u0111\u1ed9 th\u01b0\u1edfng KPI l\u00e0 g\u00ec? \u01afu v\u00e0 nh\u01b0\u1ee3c \u0111i\u1ec3m c\u1ee7a KPI"},"content":{"rendered":"\n
L\u00e0 ng\u01b0\u1eddi lao \u0111\u1ed9ng, ch\u1eafc ch\u1eafn b\u1ea1n \u0111\u00e3 t\u1eebng nghe t\u1edbi KPI v\u00e0 th\u01b0\u1edfng KPI. Tuy nhi\u00ean, b\u1ea1n \u0111\u00e3 th\u1eadt s\u1ef1 hi\u1ec3u KPI v\u00e0 th\u01b0\u1edfng KPI l\u00e0 g\u00ec ch\u01b0a? \u0110\u1ec3 th\u1ef1c s\u1ef1 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 m\u1eb7t l\u1ee3i \u00edch c\u0169ng nh\u01b0 t\u1ea7m quan tr\u1ecdng c\u1ee7a ch\u1ebf \u0111\u1ed9 th\u01b0\u1edfng KPI \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi lao \u0111\u1ed9ng, h\u00e3y \u0111\u1ecdc h\u1ebft b\u00e0i vi\u1ebft sau nh\u00e9!<\/span><\/p>\n M\u1ee5c l\u1ee5c<\/p> KPI l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a c\u1ee5m t\u1eeb Key Performance Indicator – m\u1ed9t thu\u1eadt ng\u1eef n\u00f3i \u0111\u1ebfn ch\u1ec9 s\u1ed1 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c c\u1ee7a ng\u01b0\u1eddi lao \u0111\u1ed9ng. \u0110\u00e2y ch\u00ednh l\u00e0 ch\u1ec9 s\u1ed1 d\u00f9ng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c m\u00e0 b\u1ea1n \u0111ang ph\u1ee5 tr\u00e1ch t\u1ea1i c\u00f4ng ty, t\u1eeb \u0111\u00f3 gi\u00fap c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh l\u1ea1i m\u1ee9c l\u01b0\u01a1ng th\u01b0\u1edfng v\u00e0 ph\u1ea1t sao cho h\u1ee3p l\u00fd \u0111\u1ed1i v\u1edbi t\u1eebng nh\u00e2n vi\u00ean c\u00f3 n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c kh\u00e1c nhau.<\/span><\/p>\n V\u1eady th\u00ec <\/span>th\u01b0\u1edfng KPI l\u00e0 g\u00ec<\/b>?<\/span><\/span><\/p>\n Nh\u01b0 \u0111\u00e3 n\u00f3i \u1edf tr\u00ean, n\u1ebfu trong th\u00e1ng \u0111\u00f3 m\u00e0 b\u1ea1n v\u01b0\u1ee3t m\u1ee9c KPI c\u1ee7a c\u00f4ng ty \u0111\u1eb7t ra, th\u00ec ngo\u00e0i m\u1ee9c l\u01b0\u01a1ng \u0111\u00e3 \u0111\u01b0\u1ee3c th\u1ecfa thu\u1eadn, b\u1ea1n s\u1ebd \u0111\u01b0\u1ee3c nh\u1eadn th\u00eam m\u1ed9t kho\u1ea3n ti\u1ec1n th\u01b0\u1edfng KPI. \u0110i\u1ec1u \u0111\u00f3 c\u0169ng \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c khi b\u1ea1n kh\u00f4ng \u0111\u1ea1t \u0111\u1ee7 KPI b\u1ea1n c\u00f3 kh\u1ea3 n\u0103ng s\u1ebd ph\u1ea3i ch\u1ecbu \u201c ph\u1ea1t\u201d theo quy \u01b0\u1edbc tr\u01b0\u1edbc \u0111\u00f3.<\/span><\/p>\n N\u00ean l\u01b0u \u00fd, th\u01b0\u1edfng KPI kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t quy\u1ec1n l\u1ee3i b\u1eaft bu\u1ed9c m\u00e0 nh\u00e0 l\u00e3nh \u0111\u1ea1o ph\u1ea3i cung c\u1ea5p cho ng\u01b0\u1eddi lao \u0111\u1ed9ng, n\u00f3 ho\u00e0n to\u00e0n thu\u1ed9c v\u1ec1 ch\u1ebf \u0111\u1ed9 t\u1eebng c\u00f4ng ty \u00e1p d\u1ee5ng cho nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh. C\u00f3 c\u00f4ng ty c\u00f3 th\u01b0\u1edfng, c\u0169ng c\u00f3 c\u00f4ng ty kh\u00f4ng th\u01b0\u1edfng, c\u00f3 c\u00f4ng ty th\u01b0\u1edfng ti\u1ec1n m\u1eb7t c\u0169ng c\u00f3 c\u00f4ng ty th\u01b0\u1edfng nh\u1eefng lo\u1ea1i v\u1eadt ch\u1ea5t kh\u00e1c.<\/span><\/p>\n ? Xem th\u00eam:\u00a05 b\u01b0\u1edbc x\u00e2y d\u1ef1ng KPI cho nh\u00e2n vi\u00ean kinh doanh<\/a><\/span><\/span><\/strong><\/em><\/p>\n Th\u00f4ng th\u01b0\u1eddng, vi\u1ec7c t\u00ednh l\u01b0\u01a1ng d\u1ef1a theo ch\u1ec9 s\u1ed1 KPI ch\u1ee7 y\u1ebfu \u0111\u01b0\u1ee3c chia ra th\u00e0nh 2 c\u00e1ch sau \u0111\u00e2y:<\/span><\/p>\n C\u00e1ch t\u00ednh l\u01b0\u01a1ng tr\u1ef1c ti\u1ebfp d\u1ef1a tr\u00ean KPI th\u01b0\u1eddng \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng cho ng\u01b0\u1eddi lao \u0111\u1ed9ng kh\u00f4ng ph\u1ea3i l\u00e0 nh\u00e2n vi\u00ean ch\u00ednh th\u1ee9c c\u1ee7a c\u00f4ng ty. Theo \u0111\u00f3, ng\u01b0\u1eddi lao \u0111\u1ed9ng s\u1ebd nh\u1eadn m\u1ee9c l\u01b0\u01a1ng t\u01b0\u01a1ng \u1ee9ng v\u1edbi nh\u1eefng g\u00ec m\u00e0 h\u1ecd mang l\u1ea1i cho doanh nghi\u1ec7p.<\/span><\/p>\n Ph\u01b0\u01a1ng ph\u00e1p t\u00ednh ti\u1ec1n l\u01b0\u01a1ng tr\u1ef1c ti\u1ebfp theo KPI hi\u1ebfm khi \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng cho nh\u00e2n vi\u00ean ch\u00ednh th\u1ee9c – nh\u1eefng ng\u01b0\u1eddi ch\u1ec9 c\u00f3 m\u1ed9t ngu\u1ed3n thu nh\u1eadp t\u1eeb c\u00f4ng vi\u1ec7c t\u1ea1i c\u00f4ng ty. L\u00fd do l\u00e0 b\u1edfi, l\u01b0\u01a1ng t\u00ednh theo KPI c\u00f3 th\u1ec3 t\u1ea1o \u00e1p l\u1ef1c l\u1edbn \u0111\u1ed1i v\u1edbi nh\u00e2n vi\u00ean, l\u00e0m gi\u1ea3m hi\u1ec7u su\u1ea5t lao \u0111\u1ed9ng, gi\u1ea3m hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c.<\/span><\/p>\n ? Xem th\u00eam: C\u00e1c h\u00ecnh th\u1ee9c tr\u1ea3 l\u01b0\u01a1ng<\/a> cho ng\u01b0\u1eddi lao \u0111\u1ed9ng m\u1edbi nh\u1ea5t<\/span><\/em><\/strong><\/p>\n \u0110\u00e2y \u0111\u01b0\u1ee3c xem l\u00e0 c\u00e1ch \u00e1p d\u1ee5ng KPI ph\u1ed5 bi\u1ebfn nh\u1ea5t hi\u1ec7n nay. Khi ng\u01b0\u1eddi lao \u0111\u1ed9ng bi\u1ebft \u0111\u01b0\u1ee3c \u201c<\/span>th\u01b0\u1edfng KPI l\u00e0 g\u00ec?\u201d<\/b>, h\u1ecd s\u1ebd c\u00f3 th\u00eam \u0111\u1ed9ng l\u1ef1c \u0111\u1ec3 c\u1ed1 g\u1eafng l\u00e0m nhanh h\u01a1n, t\u1ed1t h\u01a1n v\u1edbi mong mu\u1ed1n nh\u1eadn th\u00eam kho\u1ea3n ti\u1ec1n th\u01b0\u1edfng \u0111\u00f3.<\/span><\/span><\/p>\n ? Xem th\u00eam:\u00a0C\u00e1ch t\u00ednh l\u01b0\u01a1ng th\u01b0\u1edfng t\u1ebft c\u1ee7a c\u00e1c doanh nghi\u1ec7p<\/a><\/span><\/span><\/strong><\/em><\/p>\n M\u1ecdi th\u1ee9 tr\u00ean \u0111\u1eddi n\u00e0y \u0111\u1ec1u c\u00f3 hai m\u1eb7t l\u1ee3i v\u00e0 h\u1ea1i, KPI c\u0169ng v\u1eady, nh\u1eefng v\u1ea5n \u0111\u1ec1 \u0111\u01b0\u1ee3c \u0111\u1eb7t ra nh\u01b0 sau:<\/span><\/p>\n KPI l\u00e0 ch\u1ec9 s\u1ed1 m\u00e0 r\u1ea5t nhi\u1ec1u doanh nghi\u1ec7p Vi\u1ec7t Nam s\u1eed d\u1ee5ng v\u00ec nh\u1eefng \u01b0u \u0111i\u1ec3m tuy\u1ec7t v\u1eddi m\u00e0 n\u00f3 mang l\u1ea1i.<\/span><\/p>\n KPI ch\u1ec9 x\u00e9t v\u1ec1 m\u1eb7t k\u1ebft qu\u1ea3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u1ee7a to\u00e0n b\u1ed9 qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c, nh\u01b0ng kh\u00f4ng bao g\u1ed3m nh\u1eefng tr\u01b0\u1eddng h\u1ee3p r\u1ee7i ro, b\u1ea5t kh\u1ea3 kh\u00e1ng l\u00e0m \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn k\u1ebft qu\u1ea3 cu\u1ed1i c\u00f9ng c\u1ee7a c\u00f4ng vi\u1ec7c. V\u00ed d\u1ee5 nh\u01b0 \u0111\u1ed1i t\u00e1c \u1ed1m, b\u1ec7nh ho\u1eb7c l\u00e0 nh\u00e0 c\u00f3 vi\u1ec7c, th\u1eadm ch\u00ed l\u00e0 quy\u00ean sinh,… nh\u01b0ng tr\u00ean gi\u1ea5y t\u1edd v\u1eabn l\u00e0 ch\u01b0a c\u00f3 h\u1ee3p \u0111\u1ed3ng n\u00e0o \u0111\u01b0\u1ee3c k\u00fd k\u1ebft.<\/span><\/p>\n Ngo\u00e0i ra, KPI v\u00f4 t\u00ecnh c\u00f2n \u0111em l\u1ea1i m\u1ed9t \u00e1p l\u1ef1c kh\u00e1 l\u1edbn \u0111\u00e8 l\u00ean vai c\u1ee7a ng\u01b0\u1eddi lao \u0111\u1ed9ng. \u00c9p bu\u1ed9c nh\u00e2n vi\u00ean ph\u1ea3i l\u00e0m \u0111\u1ee7 kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c v\u00f4 t\u00ecnh khi\u1ebfn nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y c\u0103ng th\u1eb3ng. T\u1eeb \u0111\u00f3 l\u00e0m gi\u1ea3m hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c, \u0111\u1ed3ng th\u1eddi l\u00e0m gi\u1ea3m lu\u00f4n c\u1ea3 s\u1ef1 k\u00ednh tr\u1ecdng m\u00e0 nh\u00e2n vi\u00ean d\u00e0nh cho c\u00f4ng ty.<\/span><\/p>\n ? Xem th\u00eam:\u00a0M\u1eabu b\u1ea3ng t\u00ednh l\u01b0\u01a1ng theo gi\u1edd chu\u1ea9n kh\u00f4ng c\u1ea7n ch\u1ec9nh trong doanh nghi\u1ec7p<\/a><\/span><\/span><\/strong><\/em><\/p>\n C\u00e1c ph\u1ea7n m\u1ec1m hi\u1ec7n \u0111\u1ea1i h\u1ed7 tr\u1ee3 cho vi\u1ec7c t\u00ednh KPI, bao g\u1ed3m:<\/span><\/p>\n \u0110\u00e2y l\u00e0 ph\u1ea7n m\u1ec1m c\u1ee7a n\u01b0\u1edbc ngo\u00e0i, \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 l\u00e0 v\u00f4 c\u00f9ng h\u1eefu hi\u1ec7u khi c\u00f3 th\u1ec3 cung c\u1ea5p v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u KPI th\u00e0nh c\u00e1c d\u1ea1ng bi\u1ec3u \u0111\u1ed3, h\u00ecnh \u1ea3nh v\u00f4 c\u00f9ng sinh \u0111\u1ed9ng v\u00e0 tr\u1ef1c quan. Ngo\u00e0i ra, c\u00e1ch t\u00ednh th\u01b0\u1edfng T\u1ebft<\/strong><\/a> c\u0169ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p v\u00e0o ph\u1ea7n m\u1ec1m n\u00e0y \u0111\u1ec3 theo d\u00f5i v\u00e0 ph\u00e2n t\u00edch hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c trong su\u1ed1t n\u0103m.<\/span><\/p>\n \u0110\u00e2y l\u00e0 ph\u1ea7n m\u1ec1m \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n t\u1ea1i c\u00f4ng ty ph\u1ea7n m\u1ec1m Vi\u1ec7t Nam. V\u1edbi ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ec9nh cao nh\u1eb1m m\u1ee5c \u0111\u00edch h\u1ed7 tr\u1ee3 cho c\u00e1c doanh nghi\u1ec7p qu\u1ea3n l\u00fd v\u00e0 \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c ch\u00ednh x\u00e1c ch\u1ec9 s\u1ed1 KPI c\u1ee7a nh\u00e2n vi\u00ean.<\/span><\/p>\n ClicData l\u00e0 ph\u1ea7n m\u1ec1m thu\u1ed9c s\u1ef1 qu\u1ea3n l\u00fd c\u1ee7a M\u1ef9, ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c doanh nghi\u1ec7p v\u1eeba v\u00e0 nh\u1ecf. C\u00f4ng c\u1ee5 n\u00e0y kh\u00e1 m\u1edbi m\u1ebb v\u00e0 h\u1ea7u nh\u01b0 kh\u00f4ng \u0111\u01b0\u1ee3c ph\u1ed5 bi\u1ebfn nhi\u1ec1u t\u1ea1i Vi\u1ec7t Nam.<\/span><\/p>\n Hy v\u1ecdng b\u00e0i vi\u1ebft chi ti\u1ebft b\u00ean tr\u00ean \u0111\u00e3 ph\u1ea7n n\u00e0o gi\u1ea3i \u0111\u00e1p \u0111\u01b0\u1ee3c c\u00e1c th\u1eafc m\u1eafc c\u1ee7a b\u1ea1n v\u1ec1 KPI l\u00e0 g\u00ec? Th\u01b0\u1edfng KPI l\u00e0 g\u00ec? Signing bonus l\u00e0 g\u00ec<\/strong><\/a> c\u0169ng l\u00e0 m\u1ed9t c\u00e2u h\u1ecfi m\u00e0 nhi\u1ec1u ng\u01b0\u1eddi quan t\u00e2m khi th\u1ea3o lu\u1eadn v\u1ec1 c\u00e1c ch\u1ebf \u0111\u1ed9 \u0111\u00e3i ng\u1ed9 trong tuy\u1ec3n d\u1ee5ng.<\/span><\/span><\/p>\nCh\u1ebf \u0111\u1ed9 th\u01b0\u1edfng KPI l\u00e0 g\u00ec?<\/b><\/span><\/span><\/h2>\n
2 tr\u01b0\u1eddng h\u1ee3p \u00e1p d\u1ee5ng KPI ph\u1ed5 bi\u1ebfn<\/b><\/span><\/span><\/h2>\n
T\u00ednh l\u01b0\u01a1ng tr\u1ef1c ti\u1ebfp cho ng\u01b0\u1eddi lao \u0111\u1ed9ng theo KPI<\/b><\/span><\/span><\/h3>\n
D\u00f9ng KPI \u0111\u1ec3 th\u01b0\u1edfng cho nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c t\u1ed1t<\/b><\/span><\/span><\/h3>\n
\u01afu v\u00e0 nh\u01b0\u1ee3c \u0111i\u1ec3m m\u00e0 ch\u1ec9 s\u1ed1 KPI \u0111em l\u1ea1i<\/b><\/span><\/span><\/h2>\n
L\u1ee3i \u00edch c\u1ee7a KPI<\/b><\/span><\/span><\/h3>\n
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Nh\u01b0\u1ee3c \u0111i\u1ec3m c\u1ee7a l\u01b0\u01a1ng th\u01b0\u1edfng KPI l\u00e0 g\u00ec?<\/b><\/span><\/span><\/h3>\n
Nh\u1eefng ph\u1ea7n m\u1ec1m t\u00ednh KPI hot nh\u1ea5t hi\u1ec7n nay<\/b><\/span><\/span><\/h2>\n
Ph\u1ea7n m\u1ec1m KPI Domo<\/b><\/span><\/span><\/h3>\n
Ph\u1ea7n m\u1ec1m Tanca.io<\/b><\/span><\/span><\/h3>\n
Ph\u1ea7n m\u1ec1m KPI ClicData<\/b><\/span><\/span><\/h3>\n