{"id":23542,"date":"2024-05-18T11:48:06","date_gmt":"2024-05-18T04:48:06","guid":{"rendered":"https:\/\/jobsgo.vn\/blog\/?p=23542"},"modified":"2024-05-23T23:04:29","modified_gmt":"2024-05-23T16:04:29","slug":"kpi-nhan-su","status":"publish","type":"post","link":"https:\/\/jobsgo.vn\/blog\/kpi-nhan-su\/","title":{"rendered":"KPI Nh\u00e2n S\u1ef1 L\u00e0 G\u00ec? 34 Ti\u00eau Ch\u00ed \u0110\u00e1nh Gi\u00e1 KPI Nh\u00e2n S\u1ef1"},"content":{"rendered":"\n
KPI nh\u00e2n s\u1ef1<\/em><\/strong><\/a> r\u1ea5t quan tr\u1ecdng cho nh\u00e2n vi\u00ean trong ph\u00f2ng nh\u00e2n s\u1ef1 c\u1ee7a doanh nghi\u1ec7p. Nh\u1eefng ch\u1ec9 s\u1ed1 n\u00e0o th\u01b0\u1eddng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 \u0111o l\u01b0\u1eddng KPI ph\u00f2ng nh\u00e2n s\u1ef1? C\u00f9ng t\u00ecm hi\u1ec3u v\u1edbi JobsGO b\u1ea1n nh\u00e9!<\/em><\/p>\n M\u1ee5c l\u1ee5c<\/p> KPI nh\u00e2n s\u1ef1 l\u00e0 g\u00ec<\/strong>? KPI (Key Performance Indicators<\/a><\/strong>) cho ph\u00f2ng nh\u00e2n s\u1ef1 (HR) l\u00e0 c\u00e1c ch\u1ec9 s\u1ed1 quan tr\u1ecdng gi\u00fap \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t v\u00e0 hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a b\u1ed9 ph\u1eadn nh\u00e2n s\u1ef1. C\u00e1c KPI n\u00e0y th\u01b0\u1eddng li\u00ean quan \u0111\u1ebfn vi\u1ec7c tuy\u1ec3n d\u1ee5ng, \u0111\u00e0o t\u1ea1o, gi\u1eef ch\u00e2n nh\u00e2n vi\u00ean, ph\u00e1t tri\u1ec3n n\u0103ng l\u1ef1c, qu\u1ea3n l\u00fd t\u00e0i nguy\u00ean con ng\u01b0\u1eddi,…<\/p><\/blockquote>\n X\u00e2y d\u1ef1ng KPI cho ph\u00f2ng nh\u00e2n s\u1ef1 mang l\u1ea1i nhi\u1ec1u l\u1ee3i \u00edch quan tr\u1ecdng cho doanh nghi\u1ec7p. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1c l\u1ee3i \u00edch c\u1ee5 th\u1ec3:<\/p>\n KPI gi\u00fap theo d\u00f5i ti\u1ebfn \u0111\u1ed9 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p. Th\u00f4ng qua c\u00e1c ch\u1ec9 s\u1ed1 n\u00e0y, doanh nghi\u1ec7p c\u00f3 th\u1ec3 bi\u1ebft \u0111\u01b0\u1ee3c li\u1ec7u m\u00ecnh \u0111ang \u0111i \u0111\u00fang h\u01b0\u1edbng hay c\u1ea7n \u0111i\u1ec1u ch\u1ec9nh g\u00ec. B\u00ean c\u1ea1nh \u0111\u00f3, s\u1eed d\u1ee5ng KPI c\u0169ng gi\u00fap doanh nghi\u1ec7p \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh ph\u00f9 h\u1ee3p d\u1ef1a tr\u00ean d\u1eef li\u1ec7u th\u1ef1c t\u1ebf, thay v\u00ec d\u1ef1a v\u00e0o c\u1ea3m t\u00ednh ho\u1eb7c suy \u0111o\u00e1n.<\/p>\n Khi c\u00e1c m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng v\u00e0 \u0111\u01b0\u1ee3c \u0111o l\u01b0\u1eddng, nh\u00e2n vi\u00ean s\u1ebd c\u00f3 \u0111\u1ed9ng l\u1ef1c l\u00e0m vi\u1ec7c ch\u0103m ch\u1ec9 h\u01a1n \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau \u0111\u00f3. KPI ph\u00f2ng nh\u00e2n s\u1ef1 gi\u00fap t\u1ea1o ra s\u1ef1 minh b\u1ea1ch trong c\u00f4ng vi\u1ec7c, gi\u00fap nh\u00e2n vi\u00ean hi\u1ec3u r\u00f5 k\u1ef3 v\u1ecdng c\u1ee7a c\u00f4ng ty v\u00e0 c\u1ed1 g\u1eafng ho\u00e0n th\u00e0nh ch\u00fang.<\/p>\n Th\u00f4ng qua vi\u1ec7c \u0111\u00e1nh gi\u00e1 KPI, nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i c\u1ee5 th\u1ec3 v\u1ec1 hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a m\u00ecnh. \u0110i\u1ec1u n\u00e0y gi\u00fap h\u1ecd bi\u1ebft \u0111\u01b0\u1ee3c \u0111i\u1ec3m m\u1ea1nh, \u0111i\u1ec3m y\u1ebfu c\u1ee7a m\u00ecnh, t\u1eeb \u0111\u00f3 c\u1ea3i thi\u1ec7n v\u00e0 ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng c\u00e1 nh\u00e2n.<\/p>\n KPI gi\u00fap ph\u00f2ng nh\u00e2n s\u1ef1 x\u00e1c \u0111\u1ecbnh c\u00e1c m\u1ee5c ti\u00eau quan tr\u1ecdng nh\u1ea5t c\u1ea7n t\u1eadp trung th\u1ef1c hi\u1ec7n tr\u01b0\u1edbc. \u0110i\u1ec1u n\u00e0y gi\u00fap ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c hi\u1ec7u qu\u1ea3 h\u01a1n v\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c c\u00f4ng vi\u1ec7c quan tr\u1ecdng \u0111\u01b0\u1ee3c \u01b0u ti\u00ean x\u1eed l\u00fd.<\/p>\n Ngo\u00e0i ra, th\u00f4ng qua vi\u1ec7c theo d\u00f5i KPI, ph\u00f2ng nh\u00e2n s\u1ef1 c\u0169ng c\u00f3 th\u1ec3 l\u1eadp k\u1ebf ho\u1ea1ch d\u00e0i h\u1ea1n, x\u00e1c \u0111\u1ecbnh c\u00e1c m\u1ee5c ti\u00eau v\u00e0 ho\u1ea1t \u0111\u1ed9ng c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau \u0111\u00f3.<\/p>\n Xem th\u00eam: C\u1ed9ng T\u00e1c Vi\u00ean Tuy\u1ec3n D\u1ee5ng L\u00e0 G\u00ec? M\u00f4 T\u1ea3 C\u00f4ng Vi\u1ec7c C\u1ee7a C\u1ed9ng T\u00e1c Vi\u00ean Tuy\u1ec3n D\u1ee5ng<\/a><\/p>\n1. KPI Nh\u00e2n S\u1ef1 L\u00e0 G\u00ec?<\/strong><\/span><\/h2>\n
2. X\u00e2y D\u1ef1ng KPI Cho Ph\u00f2ng Nh\u00e2n S\u1ef1 C\u00f3 L\u1ee3i \u00cdch G\u00ec?<\/strong><\/span><\/h2>\n
2.1. \u0110o L\u01b0\u1eddng, \u0110\u00e1nh Gi\u00e1 M\u1ee5c Ti\u00eau Ph\u00e1t Tri\u1ec3n C\u1ee7a Doanh Nghi\u1ec7p<\/strong><\/span><\/h3>\n
2.2. Th\u00fac \u0110\u1ea9y Nh\u00e2n S\u1ef1 L\u00e0m Vi\u1ec7c Hi\u1ec7u Qu\u1ea3 H\u01a1n<\/strong><\/span><\/h3>\n
2.3. Gi\u00fap Ph\u00f2ng Nh\u00e2n S\u1ef1 X\u00e1c \u0110\u1ecbnh M\u1ee5c Ti\u00eau C\u1ea7n Th\u1ef1c Hi\u1ec7n Tr\u01b0\u1edbc<\/strong><\/span><\/h3>\n
3. C\u00e1c Ch\u1ec9 Ti\u00eau KPI Cho Ph\u00f2ng Nh\u00e2n S\u1ef1<\/strong><\/span><\/h2>\n
3.1. C\u00e1c Ch\u1ec9 Ti\u00eau KPI Nh\u00e2n S\u1ef1 V\u1ec1 L\u01b0\u01a1ng<\/strong><\/span><\/h3>\n
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\n Ch\u1ec9 ti\u00eau KPI<\/strong><\/td>\n C\u00f4ng th\u1ee9c \/ C\u00e1ch \u0111o l\u01b0\u1eddng<\/strong><\/td>\n \u00dd ngh\u0129a<\/strong><\/td>\n<\/tr>\n \n M\u1ee9c thu nh\u1eadp trung b\u00ecnh<\/td>\n T\u1ed5ng thu nh\u1eadp c\u1ee7a t\u1ea5t c\u1ea3 nh\u00e2n vi\u00ean \/ T\u1ed5ng s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean<\/td>\n \u0110o l\u01b0\u1eddng m\u1ee9c thu nh\u1eadp trung b\u00ecnh c\u1ee7a nh\u00e2n vi\u00ean, ph\u1ea3n \u00e1nh ch\u00ednh s\u00e1ch l\u01b0\u01a1ng c\u1ee7a c\u00f4ng ty.<\/td>\n<\/tr>\n \n M\u1ee9c thu nh\u1eadp gi\u1edd c\u00f4ng trung b\u00ecnh<\/td>\n T\u1ed5ng thu nh\u1eadp c\u1ee7a t\u1ea5t c\u1ea3 nh\u00e2n vi\u00ean \/ T\u1ed5ng s\u1ed1 gi\u1edd l\u00e0m vi\u1ec7c c\u1ee7a t\u1ea5t c\u1ea3 nh\u00e2n vi\u00ean<\/td>\n \u0110o l\u01b0\u1eddng m\u1ee9c thu nh\u1eadp trung b\u00ecnh tr\u00ean m\u1ed7i gi\u1edd l\u00e0m vi\u1ec7c, ph\u1ea3n \u00e1nh hi\u1ec7u qu\u1ea3 chi ph\u00ed lao \u0111\u1ed9ng.<\/td>\n<\/tr>\n \n M\u1ee9c thu nh\u1eadp theo ch\u1ee9c danh<\/td>\n T\u1ed5ng thu nh\u1eadp c\u1ee7a nh\u00e2n vi\u00ean theo ch\u1ee9c danh \/ T\u1ed5ng s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean theo ch\u1ee9c danh<\/td>\n \u0110o l\u01b0\u1eddng m\u1ee9c thu nh\u1eadp trung b\u00ecnh cho t\u1eebng ch\u1ee9c danh, gi\u00fap \u0111\u00e1nh gi\u00e1 s\u1ef1 c\u00f4ng b\u1eb1ng v\u00e0 t\u00ednh c\u1ea1nh tranh trong ch\u00ednh s\u00e1ch l\u01b0\u01a1ng th\u01b0\u1edfng.<\/td>\n<\/tr>\n \n T\u1ef7 l\u1ec7 chi ph\u00ed l\u01b0\u01a1ng<\/td>\n (T\u1ed5ng chi ph\u00ed l\u01b0\u01a1ng \/ T\u1ed5ng doanh thu) x 100%<\/td>\n \u0110o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 h\u1ee3p l\u00fd c\u1ee7a chi ph\u00ed l\u01b0\u01a1ng so v\u1edbi doanh thu c\u1ee7a doanh nghi\u1ec7p.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n 3.2. C\u00e1c Ch\u1ec9 Ti\u00eau KPI Nh\u00e2n S\u1ef1 V\u1ec1 K\u1ebft Qu\u1ea3 C\u00f4ng Vi\u1ec7c<\/strong><\/span><\/h3>\n
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\n Ch\u1ec9 ti\u00eau KPI<\/strong><\/td>\n C\u00f4ng th\u1ee9c \/ \u0110o l\u01b0\u1eddng<\/strong><\/td>\n \u00dd ngh\u0129a<\/strong><\/td>\n<\/tr>\n \n T\u1ef7 l\u1ec7 nh\u00e2n vi\u00ean kh\u00f4ng ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5<\/td>\n (S\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean kh\u00f4ng ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5 \/ T\u1ed5ng s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean) x 100%<\/td>\n \u0110o l\u01b0\u1eddng t\u1ef7 l\u1ec7 nh\u00e2n vi\u00ean kh\u00f4ng ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5 \u0111\u01b0\u1ee3c giao, ph\u1ea3n \u00e1nh hi\u1ec7u qu\u1ea3 v\u00e0 n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a ng\u01b0\u1eddi lao \u0111\u1ed9ng.<\/td>\n<\/tr>\n \n T\u1ef7 l\u1ec7 nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh 100% c\u00f4ng vi\u1ec7c<\/td>\n (S\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh 100% c\u00f4ng vi\u1ec7c \/ T\u1ed5ng s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean) x 100%<\/td>\n \u0110o l\u01b0\u1eddng t\u1ef7 l\u1ec7 nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh t\u1ea5t c\u1ea3 c\u00e1c nhi\u1ec7m v\u1ee5 \u0111\u01b0\u1ee3c giao, ph\u1ea3n \u00e1nh hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a ng\u01b0\u1eddi lao \u0111\u1ed9ng.<\/td>\n<\/tr>\n \n T\u1ef7 l\u1ec7 nh\u00e2n vi\u00ean c\u00f3 th\u00e1i \u0111\u1ed9 t\u1ed1t tr\u1edf l\u00ean<\/td>\n (S\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean c\u00f3 th\u00e1i \u0111\u1ed9 t\u1ed1t tr\u1edf l\u00ean \/ T\u1ed5ng s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean) x 100%<\/td>\n \u0110\u00e1nh gi\u00e1 t\u1ef7 l\u1ec7 nh\u00e2n vi\u00ean c\u00f3 th\u00e1i \u0111\u1ed9 t\u00edch c\u1ef1c trong c\u00f4ng vi\u1ec7c, ph\u1ea3n \u00e1nh v\u0103n h\u00f3a v\u00e0 m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c.<\/td>\n<\/tr>\n \n T\u1ef7 l\u1ec7 m\u1ee9c \u0111\u1ed9 vi ph\u1ea1m n\u1ed9i quy<\/td>\n (S\u1ed1 l\u01b0\u1ee3ng vi ph\u1ea1m n\u1ed9i quy \/ T\u1ed5ng s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean) x 100%<\/td>\n \u0110o l\u01b0\u1eddng t\u1ef7 l\u1ec7 vi ph\u1ea1m n\u1ed9i quy c\u1ee7a nh\u00e2n vi\u00ean, ph\u1ea3n \u00e1nh m\u1ee9c \u0111\u1ed9 tu\u00e2n th\u1ee7 v\u00e0 k\u1ef7 lu\u1eadt trong c\u00f4ng ty.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n 3.3. C\u00e1c Ch\u1ec9 Ti\u00eau KPI Tuy\u1ec3n D\u1ee5ng<\/strong><\/span><\/h3>\n
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\n Ch\u1ec9 ti\u00eau KPI<\/strong><\/td>\n C\u00f4ng th\u1ee9c \/ \u0110o l\u01b0\u1eddng<\/strong><\/td>\n \u00dd ngh\u0129a<\/strong><\/td>\n<\/tr>\n \n T\u1ed5ng s\u1ed1 CV \/ \u0111\u1ee3t tuy\u1ec3n d\u1ee5ng<\/td>\n T\u1ed5ng s\u1ed1 CV nh\u1eadn \u0111\u01b0\u1ee3c trong m\u1ed7i \u0111\u1ee3t tuy\u1ec3n d\u1ee5ng (theo t\u1eebng ch\u1ee9c danh)<\/td>\n \u0110o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 quan t\u00e2m v\u00e0 s\u1ef1 thu h\u00fat c\u1ee7a c\u00e1c v\u1ecb tr\u00ed tuy\u1ec3n d\u1ee5ng kh\u00e1c nhau.<\/td>\n<\/tr>\n \n T\u1ef7 l\u1ec7 \u1ee9ng vi\u00ean \u0111\u1ea1t y\u00eau c\u1ea7u<\/td>\n (S\u1ed1 l\u01b0\u1ee3ng \u1ee9ng vi\u00ean \u0111\u1ea1t y\u00eau c\u1ea7u \/ T\u1ed5ng s\u1ed1 CV nh\u1eadn \u0111\u01b0\u1ee3c) x 100%<\/td>\n \u0110\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng \u1ee9ng vi\u00ean v\u00e0 hi\u1ec7u qu\u1ea3 c\u1ee7a quy tr\u00ecnh s\u00e0ng l\u1ecdc h\u1ed3 s\u01a1.<\/td>\n<\/tr>\n \n Ch\u1ec9 s\u1ed1 hi\u1ec7u qu\u1ea3 qu\u1ea3ng c\u00e1o tuy\u1ec3n d\u1ee5ng<\/td>\n (S\u1ed1 l\u01b0\u1ee3ng \u1ee9ng vi\u00ean n\u1ed9p \u0111\u01a1n qua k\u00eanh qu\u1ea3ng c\u00e1o \/ Chi ph\u00ed qu\u1ea3ng c\u00e1o)<\/td>\n \u0110o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 c\u1ee7a c\u00e1c chi\u1ebfn d\u1ecbch qu\u1ea3ng c\u00e1o tuy\u1ec3n d\u1ee5ng.<\/td>\n<\/tr>\n \n Th\u1eddi gian \u0111\u1ec3 tuy\u1ec3n nh\u00e2n vi\u00ean<\/td>\n T\u1ed5ng s\u1ed1 ng\u00e0y t\u1eeb khi b\u1eaft \u0111\u1ea7u \u0111\u0103ng tuy\u1ec3n \u0111\u1ebfn khi tuy\u1ec3n d\u1ee5ng th\u00e0nh c\u00f4ng<\/td>\n \u0110o l\u01b0\u1eddng th\u1eddi gian trung b\u00ecnh \u0111\u1ec3 l\u1ea5p \u0111\u1ea7y m\u1ed9t v\u1ecb tr\u00ed tuy\u1ec3n d\u1ee5ng, ph\u1ea3n \u00e1nh hi\u1ec7u qu\u1ea3 quy tr\u00ecnh tuy\u1ec3n d\u1ee5ng.<\/td>\n<\/tr>\n \n Ch\u1ec9 s\u1ed1 hi\u1ec7u qu\u1ea3 c\u00e1c ngu\u1ed3n tuy\u1ec3n d\u1ee5ng<\/td>\n (S\u1ed1 l\u01b0\u1ee3ng \u1ee9ng vi\u00ean \u0111\u1ea1t y\u00eau c\u1ea7u t\u1eeb m\u1ed7i ngu\u1ed3n \/ T\u1ed5ng s\u1ed1 \u1ee9ng vi\u00ean t\u1eeb ngu\u1ed3n \u0111\u00f3) x 100%<\/td>\n \u0110\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u1ee7a t\u1eebng ngu\u1ed3n tuy\u1ec3n d\u1ee5ng (nh\u01b0 website c\u00f4ng ty, m\u1ea1ng x\u00e3 h\u1ed9i, trung t\u00e2m gi\u1edbi thi\u1ec7u vi\u1ec7c l\u00e0m).<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n 3.4. C\u00e1c Ch\u1ec9 Ti\u00eau KPI Nh\u00e2n S\u1ef1 V\u1ec1 Kh\u00eda C\u1ea1nh \u0110\u00e0o T\u1ea1o<\/strong><\/span><\/h3>\n
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\n Ch\u1ec9 ti\u00eau KPI<\/strong><\/td>\n C\u00f4ng th\u1ee9c \/ \u0110o l\u01b0\u1eddng<\/strong><\/td>\n \u00dd ngh\u0129a<\/strong><\/td>\n<\/tr>\n \n T\u1ed5ng s\u1ed1 gi\u1edd hu\u1ea5n luy\u1ec7n \/ nh\u00e2n vi\u00ean<\/td>\n T\u1ed5ng s\u1ed1 gi\u1edd hu\u1ea5n luy\u1ec7n \/ T\u1ed5ng s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean tham gia \u0111\u00e0o t\u1ea1o<\/td>\n \u0110o l\u01b0\u1eddng t\u1ed5ng s\u1ed1 gi\u1edd \u0111\u00e0o t\u1ea1o m\u00e0 m\u1ed7i nh\u00e2n vi\u00ean tham gia, ph\u1ea3n \u00e1nh m\u1ee9c \u0111\u1ed9 \u0111\u1ea7u t\u01b0 v\u00e0o vi\u1ec7c \u0111\u00e0o t\u1ea1o c\u1ee7a c\u00f4ng ty.<\/td>\n<\/tr>\n \n Gi\u1edd \u0111\u00e0o t\u1ea1o trung b\u00ecnh \/ nh\u00e2n vi\u00ean<\/td>\n T\u1ed5ng s\u1ed1 gi\u1edd \u0111\u00e0o t\u1ea1o \/ T\u1ed5ng s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean tham gia \u0111\u00e0o t\u1ea1o<\/td>\n \u0110o l\u01b0\u1eddng s\u1ed1 gi\u1edd \u0111\u00e0o t\u1ea1o trung b\u00ecnh m\u00e0 m\u1ed7i nh\u00e2n vi\u00ean tr\u1ea3i qua, ph\u1ea3n \u00e1nh m\u1ee9c \u0111\u1ed9 chi ti\u1ebft v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a qu\u00e1 tr\u00ecnh \u0111\u00e0o t\u1ea1o.<\/td>\n<\/tr>\n \n Chi ph\u00ed hu\u1ea5n luy\u1ec7n \/ nh\u00e2n vi\u00ean<\/td>\n T\u1ed5ng chi ph\u00ed \u0111\u00e0o t\u1ea1o \/ T\u1ed5ng s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean tham gia \u0111\u00e0o t\u1ea1o<\/td>\n \u0110o l\u01b0\u1eddng chi ph\u00ed trung b\u00ecnh d\u00e0nh cho vi\u1ec7c \u0111\u00e0o t\u1ea1o m\u1ed7i nh\u00e2n vi\u00ean, ph\u1ea3n \u00e1nh m\u1ee9c \u0111\u1ed9 \u0111\u1ea7u t\u01b0 c\u1ee7a qu\u00e1 tr\u00ecnh \u0111\u00e0o t\u1ea1o.<\/td>\n<\/tr>\n \n T\u1ef7 l\u1ec7 nh\u00e2n vi\u00ean \u0111\u00e0o t\u1ea1o<\/td>\n (S\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean \u0111\u00e3 tham gia \u0111\u00e0o t\u1ea1o \/ T\u1ed5ng s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean) x 100%<\/td>\n \u0110o l\u01b0\u1eddng t\u1ef7 l\u1ec7 nh\u00e2n vi\u00ean tham gia c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o, ph\u1ea3n \u00e1nh m\u1ee9c \u0111\u1ed9 \u0111\u1ea7u t\u01b0 v\u00e0o ph\u00e1t tri\u1ec3n nh\u00e2n l\u1ef1c.<\/td>\n<\/tr>\n \n Hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o<\/td>\n (S\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o \/ T\u1ed5ng s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean tham gia \u0111\u00e0o t\u1ea1o) x 100%<\/td>\n \u0110o l\u01b0\u1eddng t\u1ef7 l\u1ec7 nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o, ph\u1ea3n \u00e1nh hi\u1ec7u qu\u1ea3 c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n 3.5. C\u00e1c Ch\u1ec9 Ti\u00eau KPI V\u1ec1 Gi\u1edd Gi\u1ea5c L\u00e0m Vi\u1ec7c<\/strong><\/span><\/h3>\n
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\n Ch\u1ec9 ti\u00eau KPI<\/strong><\/td>\n C\u00f4ng th\u1ee9c \/ \u0110o l\u01b0\u1eddng<\/strong><\/td>\n \u00dd ngh\u0129a<\/strong><\/td>\n<\/tr>\n \n T\u1ed5ng th\u1eddi gian \u0111i l\u00e0m mu\u1ed9n to\u00e0n c\u00f4ng ty<\/td>\n T\u1ed5ng s\u1ed1 ph\u00fat ho\u1eb7c gi\u1edd \u0111i l\u00e0m mu\u1ed9n c\u1ee7a t\u1ea5t c\u1ea3 nh\u00e2n vi\u00ean trong m\u1ed9t kho\u1ea3ng th\u1eddi gian c\u1ee5 th\u1ec3 (ng\u00e0y, tu\u1ea7n, th\u00e1ng, n\u0103m)<\/td>\n \u0110o l\u01b0\u1eddng t\u1ed5ng th\u1eddi gian m\u00e0 nh\u00e2n vi\u00ean \u0111\u1ebfn l\u00e0m mu\u1ed9n, ph\u1ea3n \u00e1nh t\u00ednh ch\u1ea5p h\u00e0nh v\u00e0 \u00fd th\u1ee9c c\u1ee7a nh\u00e2n vi\u00ean.<\/td>\n<\/tr>\n \n So s\u00e1nh th\u1eddi gian \u0111i l\u00e0m mu\u1ed9n c\u1ee7a c\u00e1c b\u1ed9 ph\u1eadn<\/td>\n So s\u00e1nh t\u1ef7 l\u1ec7 nh\u00e2n vi\u00ean \u0111i l\u00e0m mu\u1ed9n gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn trong c\u00f4ng ty.<\/td>\n \u0110\u00e1nh gi\u00e1 v\u00e0 so s\u00e1nh m\u1ee9c \u0111\u1ed9 ch\u1ea5p h\u00e0nh gi\u1edd gi\u1ea5c l\u00e0m vi\u1ec7c gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn, ph\u1ea3n \u00e1nh hi\u1ec7u qu\u1ea3 qu\u1ea3n l\u00fd c\u1ee7a t\u1eebng b\u1ed9 ph\u1eadn.<\/td>\n<\/tr>\n \n T\u1ef7 l\u1ec7 ng\u00e0y ngh\u1ec9, \u1ed1m<\/td>\n (T\u1ed5ng s\u1ed1 ng\u00e0y ngh\u1ec9, \u1ed1m \/ T\u1ed5ng s\u1ed1 ng\u00e0y l\u00e0m vi\u1ec7c) x 100%<\/td>\n \u0110o l\u01b0\u1eddng t\u1ef7 l\u1ec7 ng\u00e0y ngh\u1ec9 ho\u1eb7c ngh\u1ec9 \u1ed1m c\u1ee7a nh\u00e2n vi\u00ean so v\u1edbi s\u1ed1 ng\u00e0y l\u00e0m vi\u1ec7c, ph\u1ea3n \u00e1nh s\u1ee9c kh\u1ecfe v\u00e0 s\u1ef1 ch\u1ea5p h\u00e0nh gi\u1edd gi\u1ea5c l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n 3.6. C\u00e1c Ch\u1ec9 Ti\u00eau KPI V\u1ec1 L\u00f2ng Trung Th\u00e0nh<\/strong><\/span><\/h3>\n
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\n Ch\u1ec9 ti\u00eau KPI<\/strong><\/td>\n C\u00f4ng th\u1ee9c \/ \u0110o l\u01b0\u1eddng<\/strong><\/td>\n \u00dd ngh\u0129a<\/strong><\/td>\n<\/tr>\n \n T\u1ef7 l\u1ec7 v\u00f2ng quay nh\u00e2n vi\u00ean<\/td>\n (S\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean r\u1eddi b\u1ecf c\u00f4ng ty trong m\u1ed9t kho\u1ea3ng th\u1eddi gian c\u1ee5 th\u1ec3 \/ T\u1ed5ng s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean) x 100%<\/td>\n \u0110o l\u01b0\u1eddng t\u1ef7 l\u1ec7 nh\u00e2n vi\u00ean r\u1eddi b\u1ecf c\u00f4ng ty, ph\u1ea3n \u00e1nh m\u1ee9c \u0111\u1ed9 \u1ed5n \u0111\u1ecbnh v\u00e0 h\u1ea1nh ph\u00fac trong t\u1ed5 ch\u1ee9c.<\/td>\n<\/tr>\n \n T\u1ef7 l\u1ec7 v\u00f2ng \u0111\u1eddi nh\u00e2n vi\u00ean<\/td>\n (T\u1ed5ng s\u1ed1 n\u0103m l\u00e0m vi\u1ec7c c\u1ee7a t\u1ea5t c\u1ea3 nh\u00e2n vi\u00ean \/ T\u1ed5ng s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean) x 100%<\/td>\n \u0110o l\u01b0\u1eddng t\u1ef7 l\u1ec7 trung b\u00ecnh th\u1eddi gian m\u00e0 nh\u00e2n vi\u00ean \u1edf l\u1ea1i c\u00f4ng ty, ph\u1ea3n \u00e1nh m\u1ee9c \u0111\u1ed9 \u1ed5n \u0111\u1ecbnh v\u00e0 s\u1ef1 cam k\u1ebft c\u1ee7a h\u1ecd.<\/td>\n<\/tr>\n \n T\u1ef7 l\u1ec7 nh\u00e2n vi\u00ean mu\u1ed1n ra \u0111i<\/td>\n (S\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean mu\u1ed1n ra \u0111i \/ T\u1ed5ng s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean) x 100%<\/td>\n \u0110o l\u01b0\u1eddng t\u1ef7 l\u1ec7 nh\u00e2n vi\u00ean b\u00e0y t\u1ecf \u00fd \u0111\u1ecbnh mu\u1ed1n r\u1eddi b\u1ecf c\u00f4ng ty, ph\u1ea3n \u00e1nh m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng v\u00e0 s\u1ef1 cam k\u1ebft c\u1ee7a ng\u01b0\u1eddi lao \u0111\u1ed9ng.<\/td>\n<\/tr>\n \n T\u1ef7 l\u1ec7 nh\u00e2n vi\u00ean trung th\u00e0nh<\/td>\n 100% – (T\u1ef7 l\u1ec7 nh\u00e2n vi\u00ean mu\u1ed1n ra \u0111i)<\/td>\n \u0110o l\u01b0\u1eddng t\u1ef7 l\u1ec7 nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c coi l\u00e0 trung th\u00e0nh, ph\u1ea3n \u00e1nh m\u1ee9c \u0111\u1ed9 cam k\u1ebft v\u00e0 l\u00f2ng trung th\u00e0nh c\u1ee7a ng\u01b0\u1eddi lao \u0111\u1ed9ng.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n 3.7. C\u00e1c Ch\u1ec9 Ti\u00eau KPI N\u0103ng Su\u1ea5t Nh\u00e2n S\u1ef1<\/strong><\/span><\/h3>\n
\n\n
\n Ch\u1ec9 ti\u00eau KPI<\/strong><\/td>\n C\u00f4ng th\u1ee9c \/ \u0110o l\u01b0\u1eddng<\/strong><\/td>\n \u00dd ngh\u0129a<\/strong><\/td>\n<\/tr>\n \n Doanh s\u1ed1 \/ 1 nh\u00e2n vi\u00ean<\/td>\n Doanh s\u1ed1 b\u00e1n h\u00e0ng ho\u1eb7c doanh thu \/ S\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean<\/td>\n \u0110o l\u01b0\u1eddng doanh s\u1ed1 ho\u1eb7c doanh thu trung b\u00ecnh m\u1ed7i nh\u00e2n vi\u00ean t\u1ea1o ra, ph\u1ea3n \u00e1nh hi\u1ec7u su\u1ea5t b\u00e1n h\u00e0ng.<\/td>\n<\/tr>\n \n L\u1ee3i nhu\u1eadn \/ nh\u00e2n vi\u00ean<\/td>\n T\u1ed5ng l\u1ee3i nhu\u1eadn \/ S\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean<\/td>\n \u0110o l\u01b0\u1eddng l\u1ee3i nhu\u1eadn trung b\u00ecnh m\u1ed7i nh\u00e2n vi\u00ean t\u1ea1o ra, ph\u1ea3n \u00e1nh hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c v\u00e0 hi\u1ec7u qu\u1ea3 kinh doanh.<\/td>\n<\/tr>\n \n Chi ph\u00ed h\u00e0nh ch\u00ednh \/ 1 nh\u00e2n vi\u00ean<\/td>\n T\u1ed5ng chi ph\u00ed h\u00e0nh ch\u00ednh \/ S\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean<\/td>\n \u0110o l\u01b0\u1eddng chi ph\u00ed h\u00e0nh ch\u00ednh trung b\u00ecnh m\u1ed7i nh\u00e2n vi\u00ean (th\u01b0\u1eddng g\u1ed3m chi ph\u00ed s\u1eeda ch\u1eefa, b\u1ea3o tr\u00ec d\u1ee5ng c\u1ee5 v\u0103n ph\u00f2ng; chi ph\u00ed \u0111i\u1ec7n n\u01b0\u1edbc), ph\u1ea3n \u00e1nh hi\u1ec7u su\u1ea5t qu\u1ea3n l\u00fd v\u00e0 s\u1eed d\u1ee5ng ngu\u1ed3n l\u1ef1c.<\/td>\n<\/tr>\n \n N\u0103ng su\u1ea5t<\/td>\n S\u1ea3n l\u01b0\u1ee3ng ho\u1eb7c gi\u00e1 tr\u1ecb s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 \/ S\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean<\/td>\n \u0110o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 hi\u1ec7u qu\u1ea3 c\u1ee7a nh\u00e2n vi\u00ean trong vi\u1ec7c t\u1ea1o ra s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5, ph\u1ea3n \u00e1nh n\u0103ng su\u1ea5t lao \u0111\u1ed9ng.<\/td>\n<\/tr>\n \n Chi l\u01b0\u01a1ng OT (l\u01b0\u01a1ng t\u0103ng ca)<\/td>\n T\u1ed5ng chi ph\u00ed l\u01b0\u01a1ng t\u0103ng ca<\/td>\n \u0110o l\u01b0\u1eddng t\u1ed5ng chi ph\u00ed l\u01b0\u01a1ng t\u0103ng ca, ph\u1ea3n \u00e1nh m\u1ee9c \u0111\u1ed9 s\u1eed d\u1ee5ng lao \u0111\u1ed9ng t\u0103ng ca v\u00e0 chi ph\u00ed li\u00ean quan.<\/td>\n<\/tr>\n \n T\u1ef7 l\u1ec7 b\u00e1o c\u00e1o an to\u00e0n lao \u0111\u1ed9ng<\/td>\n (S\u1ed1 l\u01b0\u1ee3ng b\u00e1o c\u00e1o v\u1ec1 tai n\u1ea1n lao \u0111\u1ed9ng ho\u1eb7c vi ph\u1ea1m an to\u00e0n \/ T\u1ed5ng s\u1ed1 b\u00e1o c\u00e1o) x 100%<\/td>\n \u0110o l\u01b0\u1eddng t\u1ef7 l\u1ec7 b\u00e1o c\u00e1o v\u1ec1 tai n\u1ea1n lao \u0111\u1ed9ng ho\u1eb7c vi ph\u1ea1m an to\u00e0n, ph\u1ea3n \u00e1nh m\u1ee9c \u0111\u1ed9 an to\u00e0n trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c.<\/td>\n<\/tr>\n \n T\u1ef7 l\u1ec7 th\u1eddi gian m\u1ea5t m\u00e1t do an to\u00e0n lao \u0111\u1ed9ng<\/td>\n (Th\u1eddi gian m\u1ea5t m\u00e1t do tai n\u1ea1n lao \u0111\u1ed9ng ho\u1eb7c vi ph\u1ea1m an to\u00e0n \/ T\u1ed5ng th\u1eddi gian l\u00e0m vi\u1ec7c) x 100%<\/td>\n \u0110o l\u01b0\u1eddng t\u1ef7 l\u1ec7 th\u1eddi gian m\u1ea5t m\u00e1t do tai n\u1ea1n lao \u0111\u1ed9ng ho\u1eb7c vi ph\u1ea1m an to\u00e0n, ph\u1ea3n \u00e1nh m\u1ee9c \u0111\u1ed9 an to\u00e0n trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c.<\/td>\n<\/tr>\n \n T\u1ef7 l\u1ec7 chi ph\u00ed m\u1ea5t do an to\u00e0n lao \u0111\u1ed9ng<\/td>\n (Chi ph\u00ed ph\u00e1t sinh t\u1eeb tai n\u1ea1n lao \u0111\u1ed9ng ho\u1eb7c vi ph\u1ea1m an to\u00e0n \/ Doanh thu ho\u1eb7c l\u1ee3i nhu\u1eadn) x 100%<\/td>\n \u0110o l\u01b0\u1eddng t\u1ef7 l\u1ec7 chi ph\u00ed m\u1ea5t m\u00e1t do tai n\u1ea1n lao \u0111\u1ed9ng ho\u1eb7c vi ph\u1ea1m an to\u00e0n so v\u1edbi doanh thu ho\u1eb7c l\u1ee3i nhu\u1eadn, ph\u1ea3n \u00e1nh m\u1ee9c \u0111\u1ed9 \u1ea3nh h\u01b0\u1edfng c\u1ee7a an to\u00e0n lao \u0111\u1ed9ng \u0111\u1ebfn hi\u1ec7u qu\u1ea3 kinh doanh.<\/td>\n<\/tr>\n \n Th\u1eddi gian hu\u1ea5n luy\u1ec7n an to\u00e0n lao \u0111\u1ed9ng<\/td>\n T\u1ed5ng s\u1ed1 gi\u1edd hu\u1ea5n luy\u1ec7n v\u1ec1 an to\u00e0n lao \u0111\u1ed9ng<\/td>\n \u0110o l\u01b0\u1eddng t\u1ed5ng s\u1ed1 gi\u1edd hu\u1ea5n luy\u1ec7n v\u1ec1 an to\u00e0n lao \u0111\u1ed9ng, ph\u1ea3n \u00e1nh m\u1ee9c \u0111\u1ed9 \u0111\u1ea7u t\u01b0 v\u00e0 chu\u1ea9n b\u1ecb cho an to\u00e0n lao \u0111\u1ed9ng.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n