{"id":31010,"date":"2025-02-24T11:32:45","date_gmt":"2025-02-24T04:32:45","guid":{"rendered":"https:\/\/jobsgo.vn\/blog\/?p=31010"},"modified":"2025-03-14T15:33:46","modified_gmt":"2025-03-14T08:33:46","slug":"mo-hinh-pdca-la-gi","status":"publish","type":"post","link":"https:\/\/jobsgo.vn\/blog\/mo-hinh-pdca-la-gi\/","title":{"rendered":"M\u00f4 H\u00ecnh PDCA L\u00e0 G\u00ec? L\u1ee3i \u00cdch V\u00e0 4 B\u01b0\u1edbc Trong M\u00f4 H\u00ecnh PDCA"},"content":{"rendered":"\n<div class=\"kk-star-ratings\n     kksr-valign-top     kksr-align-left    \"\n    data-payload=\"{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;31010&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;top&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;count&quot;:&quot;1&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;4.5&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;\\u0110\\u00e1nh gi\\u00e1 post&quot;,&quot;legend&quot;:&quot;4.5\\\/5 - (1 vote)&quot;,&quot;size&quot;:&quot;22&quot;,&quot;width&quot;:&quot;119&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;}\">\n    \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 119px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n    \n<div class=\"kksr-legend\">\n            4.5\/5 - (1 vote)    <\/div>\n<\/div>\n<p><em>M\u00f4 h\u00ecnh PDCA \u0111ang tr\u1edf th\u00e0nh m\u1ed9t c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd v\u00f4 c\u00f9ng hi\u1ec7u qu\u1ea3 trong vi\u1ec7c c\u1ea3i ti\u1ebfn quy tr\u00ecnh v\u00e0 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u0169ng nh\u01b0 hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a doanh nghi\u1ec7p. Trong b\u00e0i vi\u1ebft n\u00e0y, JobsGO s\u1ebd c\u00f9ng c\u00e1c b\u1ea1n \u0111i s\u00e2u v\u00e0o \u0111\u1ecbnh ngh\u0129a <\/em><a href=\"https:\/\/jobsgo.vn\/blog\/mo-hinh-pdca-la-gi\/\" target=\"_blank\" rel=\"noopener\"><strong><em>m\u00f4 h\u00ecnh PDCA l\u00e0 g\u00ec<\/em><\/strong><\/a><em> c\u00f9ng c\u00e1ch \u00e1p d\u1ee5ng v\u00e0o nhi\u1ec1u l\u0129nh v\u1ef1c, t\u1eeb qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng, nh\u00e2n s\u1ef1 \u0111\u1ebfn c\u00e1c chi\u1ebfn l\u01b0\u1ee3c tuy\u1ec3n d\u1ee5ng hi\u1ec7u qu\u1ea3.<\/em><\/p>\n<div id=\"toc_container\" class=\"toc_light_blue no_bullets\"><p class=\"toc_title\">M\u1ee5c l\u1ee5c<\/p><ul class=\"toc_list\"><li><a href=\"#1_Mo_Hinh_PDCA_La_Gi\">1. M\u00f4 H\u00ecnh PDCA L\u00e0 G\u00ec?<\/a><\/li><li><a href=\"#2_Lich_Su_Va_Nguon_Goc_Cua_Mo_Hinh_PDCA\">2. L\u1ecbch S\u1eed V\u00e0 Ngu\u1ed3n G\u1ed1c C\u1ee7a M\u00f4 H\u00ecnh PDCA<\/a><ul><li><a href=\"#21_Nguoi_Phat_Trien_Mo_Hinh_PDCA\">2.1. Ng\u01b0\u1eddi Ph\u00e1t Tri\u1ec3n M\u00f4 H\u00ecnh PDCA<\/a><\/li><li><a href=\"#22_Su_Phat_Trien_Theo_Thoi_Gian\">2.2. S\u1ef1 Ph\u00e1t Tri\u1ec3n Theo Th\u1eddi Gian<\/a><\/li><\/ul><\/li><li><a href=\"#3_Khi_Nao_Nen_Su_Dung_Mo_Hinh_PDCA\">3. Khi N\u00e0o N\u00ean S\u1eed D\u1ee5ng M\u00f4 H\u00ecnh PDCA?<\/a><\/li><li><a href=\"#4_Chu_Trinh_PDCA_Trong_Lam_Viec_Nhom\">4. Chu Tr\u00ecnh PDCA Trong L\u00e0m Vi\u1ec7c Nh\u00f3m<\/a><ul><li><a href=\"#41_Buoc_1_Lap_Ke_Hoach_P_8211_Plan\">4.1 B\u01b0\u1edbc 1: L\u1eadp K\u1ebf Ho\u1ea1ch (P &#8211; Plan)<\/a><\/li><li><a href=\"#42_Buoc_2_Thuc_Hien_D_8211_Do\">4.2 B\u01b0\u1edbc 2: Th\u1ef1c Hi\u1ec7n (D &#8211; Do)<\/a><\/li><li><a href=\"#43_Buoc_3_Kiem_Tra_C_8211_Check\">4.3 B\u01b0\u1edbc 3: Ki\u1ec3m Tra (C &#8211; Check)<\/a><\/li><li><a href=\"#44_Buoc_4_Dieu_Chinh_A_8211_Act\">4.4 B\u01b0\u1edbc 4: \u0110i\u1ec1u Ch\u1ec9nh (A &#8211; Act)<\/a><\/li><\/ul><\/li><li><a href=\"#5_Loi_Ich_Cua_Chu_Trinh_PDCA_Trong_Lam_Viec_Nhom\">5. L\u1ee3i \u00cdch C\u1ee7a Chu Tr\u00ecnh PDCA Trong L\u00e0m Vi\u1ec7c Nh\u00f3m<\/a><ul><li><a href=\"#51_Cai_Tien_Quy_Trinh\">5.1 C\u1ea3i Ti\u1ebfn Quy Tr\u00ecnh<\/a><\/li><li><a href=\"#52_Quan_Ly_Thay_Doi\">5.2 Qu\u1ea3n L\u00fd Thay \u0110\u1ed5i<\/a><\/li><li><a href=\"#53_Quan_Ly_Chat_Luong\">5.3 Qu\u1ea3n L\u00fd Ch\u1ea5t L\u01b0\u1ee3ng<\/a><\/li><li><a href=\"#54_Duy_Tri_Su_Cai_Tien_Lien_Tuc\">5.4 Duy Tr\u00ec S\u1ef1 C\u1ea3i Ti\u1ebfn Li\u00ean T\u1ee5c<\/a><\/li><li><a href=\"#55_Tang_Nang_Suat_Va_Hieu_Qua\">5.5 T\u0103ng N\u0103ng Su\u1ea5t V\u00e0 Hi\u1ec7u Qu\u1ea3<\/a><\/li><\/ul><\/li><li><a href=\"#6_Uu_8211_Nhuoc_Diem_Cua_Mo_Hinh_PDCA\">6. \u01afu &#8211; Nh\u01b0\u1ee3c \u0110i\u1ec3m C\u1ee7a M\u00f4 H\u00ecnh PDCA<\/a><ul><li><a href=\"#61_Uu_Diem_Cua_Mo_Hinh_PDCA\">6.1 \u01afu \u0110i\u1ec3m C\u1ee7a M\u00f4 H\u00ecnh PDCA<\/a><\/li><li><a href=\"#62_Nhuoc_Diem_Cua_Mo_Hinh_PDCA\">6.2 Nh\u01b0\u1ee3c \u0110i\u1ec3m C\u1ee7a M\u00f4 H\u00ecnh PDCA<\/a><\/li><\/ul><\/li><li><a href=\"#7_Nhung_Thach_Thuc_Khi_Ap_Dung_PDCA_La_Gi\">7. Nh\u1eefng Th\u00e1ch Th\u1ee9c Khi \u00c1p D\u1ee5ng PDCA L\u00e0 G\u00ec?<\/a><ul><li><a href=\"#71_Khang_Cu_Thay_Doi_Tu_Nhan_Vien\">7.1 Kh\u00e1ng C\u1ef1 Thay \u0110\u1ed5i T\u1eeb Nh\u00e2n Vi\u00ean<\/a><\/li><li><a href=\"#72_Thieu_Cam_Ket_Tu_Lanh_Dao\">7.2 Thi\u1ebfu Cam K\u1ebft T\u1eeb L\u00e3nh \u0110\u1ea1o<\/a><\/li><li><a href=\"#73_Thieu_Nguon_Luc\">7.3 Thi\u1ebfu Ngu\u1ed3n L\u1ef1c<\/a><\/li><li><a href=\"#74_Kho_Khan_Trong_Viec_Duy_Tri_Cai_Tien_Lien_Tuc\">7.4 Kh\u00f3 Kh\u0103n Trong Vi\u1ec7c Duy Tr\u00ec C\u1ea3i Ti\u1ebfn Li\u00ean T\u1ee5c<\/a><\/li><li><a href=\"#75_Phuc_Tap_Hoa_Quy_Trinh\">7.5 Ph\u1ee9c T\u1ea1p H\u00f3a Quy Tr\u00ecnh<\/a><\/li><li><a href=\"#76_Thieu_Kha_Nang_Dieu_Chinh_Nhanh_Chong\">7.6 Thi\u1ebfu Kh\u1ea3 N\u0103ng \u0110i\u1ec1u Ch\u1ec9nh Nhanh Ch\u00f3ng<\/a><\/li><\/ul><\/li><li><a href=\"#8_Phan_Biet_Chu_Trinh_PDCA_Six_Sigma_Va_Kaizen\">8. Ph\u00e2n Bi\u1ec7t Chu Tr\u00ecnh PDCA, Six Sigma V\u00e0 Kaizen<\/a><\/li><li><a href=\"#9_Vi_Du_Ve_Mo_Hinh_PDCA\">9. V\u00ed D\u1ee5 V\u1ec1 M\u00f4 H\u00ecnh PDCA<\/a><ul><li><a href=\"#91_Tap_Doan_Nestle\">9.1 T\u1eadp \u0110o\u00e0n Nestl\u00e9<\/a><\/li><li><a href=\"#92_Tap_Doan_Lockheed_Martin\">9.2 T\u1eadp \u0110o\u00e0n Lockheed Martin<\/a><\/li><li><a href=\"#93_Nike\">9.3 Nike<\/a><\/li><\/ul><\/li><\/ul><\/div>\n<h2><span id=\"1_Mo_Hinh_PDCA_La_Gi\"><strong>1. M\u00f4 H\u00ecnh PDCA L\u00e0 G\u00ec?<\/strong><\/span><\/h2>\n<figure id=\"attachment_91208\" aria-describedby=\"caption-attachment-91208\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" class=\"wp-image-91208 size-full\" src=\"https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2024\/08\/Mo-Hinh-PDCA-La-Gi.jpg\" alt=\"m\u00f4 h\u00ecnh pdca l\u00e0 g\u00ec\" width=\"800\" height=\"544\" srcset=\"https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2024\/08\/Mo-Hinh-PDCA-La-Gi.jpg 800w, https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2024\/08\/Mo-Hinh-PDCA-La-Gi-300x204.jpg 300w, https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2024\/08\/Mo-Hinh-PDCA-La-Gi-150x102.jpg 150w, https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2024\/08\/Mo-Hinh-PDCA-La-Gi-768x522.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-91208\" class=\"wp-caption-text\"><center>M\u00f4 H\u00ecnh PDCA L\u00e0 G\u00ec?<\/center><\/figcaption><\/figure>\n<p>B\u1ea1n \u0111ang mu\u1ed1n bi\u1ebft: M\u00f4 h\u00ecnh PDCA l\u00e0 g\u00ec? Chu tr\u00ecnh PDCA l\u00e0 g\u00ec? N\u00f3 l\u00e0 thu\u1eadt ng\u1eef \u0111\u01b0\u1ee3c gh\u00e9p l\u1ea1i t\u1eeb c\u00e1c t\u1eeb c\u00f3 \u00fd ngh\u0129a nh\u01b0 sau:<\/p>\n<ul>\n<li aria-level=\"1\">P &#8211; Plan: K\u1ebf ho\u1ea1ch.<\/li>\n<li aria-level=\"1\">D &#8211; Do: Th\u1ef1c hi\u1ec7n.<\/li>\n<li aria-level=\"1\">C &#8211; Check: Ki\u1ec3m tra.<\/li>\n<li aria-level=\"1\">A &#8211; Act: \u0110i\u1ec1u ch\u1ec9nh, c\u1ea3i ti\u1ebfn.<\/li>\n<\/ul>\n<p>Theo \u0111\u00f3 b\u1ea1n c\u00f3 th\u1ec3 hi\u1ec3u m\u1ed9t c\u00e1ch \u0111\u01a1n gi\u1ea3n chu tr\u00ecnh PDCA ch\u00ednh l\u00e0 m\u00f4 h\u00ecnh gi\u00fap ki\u1ec3m so\u00e1t v\u00e0 c\u1ea3i ti\u1ebfn ho\u1ea1t \u0111\u1ed9ng n\u00e0o \u0111\u00f3 c\u1ee7a c\u00f4ng ty, doanh nghi\u1ec7p. Nh\u00e0 qu\u1ea3n l\u00fd s\u1ebd d\u1ef1a v\u00e0o \u0111\u00f3 \u0111\u1ec3 theo d\u00f5i, thay \u0111\u1ed5i c\u00f4ng vi\u1ec7c, \u0111\u1ec1 ra m\u1ee5c ti\u00eau v\u00e0 \u00e1p d\u1ee5ng n\u00f3 theo m\u1ed9t v\u00f2ng l\u1eb7p nh\u1ea5t \u0111\u1ecbnh cho s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a c\u00f4ng ty.<\/p>\n<p>Hi\u1ec7n nay, m\u00f4 h\u00ecnh PDCA th\u01b0\u1eddng \u0111\u01b0\u1ee3c c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd \u00e1p d\u1ee5ng cho c\u00e1c v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c nh\u01b0: Nh\u00e2n vi\u00ean k\u1ebf to\u00e1n, nh\u00e2n vi\u00ean kinh doanh v\u00e0 nh\u00e2n vi\u00ean Marketing. Khi \u00e1p d\u1ee5ng n\u00f3 kh\u00f4ng h\u1ec1 g\u00e2y b\u1ea5t k\u1ef3 kh\u00f3 kh\u0103n v\u00e0 b\u1ea5t c\u1eadp n\u00e0o c\u1ea3 v\u00e0 c\u1ef1c d\u1ec5 d\u00e0ng \u0111\u01b0a nh\u1eefng phong b\u00e0n, \u0111\u1ed9i nh\u00f3m n\u00e0y trong c\u00f4ng ty \u0111\u1ea1t hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c cao nh\u1ea5t.<\/p>\n<p><strong>Xem th\u00eam:<\/strong><a href=\"https:\/\/jobsgo.vn\/blog\/workflow-la-gi\/\"> <strong>Workflow &#8211; Ph\u01b0\u01a1ng ph\u00e1p x\u00e2y d\u1ef1ng quy tr\u00ecnh l\u00e0m vi\u1ec7c t\u1ed1i \u01b0u<\/strong><\/a><\/p>\n<h2><span id=\"2_Lich_Su_Va_Nguon_Goc_Cua_Mo_Hinh_PDCA\"><strong>2. L\u1ecbch S\u1eed V\u00e0 Ngu\u1ed3n G\u1ed1c C\u1ee7a M\u00f4 H\u00ecnh PDCA<\/strong><\/span><\/h2>\n<h3><span id=\"21_Nguoi_Phat_Trien_Mo_Hinh_PDCA\"><strong>2.1. Ng\u01b0\u1eddi Ph\u00e1t Tri\u1ec3n M\u00f4 H\u00ecnh PDCA<\/strong><\/span><\/h3>\n<p>Ngu\u1ed3n g\u1ed1c c\u1ee7a m\u00f4 h\u00ecnh PDCA c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c truy ng\u01b0\u1ee3c l\u1ea1i t\u1eeb c\u00e1c c\u00f4ng tr\u00ecnh nghi\u00ean c\u1ee9u c\u1ee7a c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng danh ti\u1ebfng nh\u01b0 W. Edwards Deming v\u00e0 Walter A. Shewhart. Deming \u0111\u00e3 m\u1edf r\u1ed9ng v\u00e0 \u0111\u01b0a ra c\u00e1c \u1ee9ng d\u1ee5ng th\u1ef1c ti\u1ec5n c\u1ee7a PDCA trong vi\u1ec7c qu\u1ea3n l\u00fd v\u00e0 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, \u0111\u1eb7c bi\u1ec7t sau Th\u1ebf chi\u1ebfn II. \u00d4ng \u0111\u00e3 l\u00e0m s\u00e1ng t\u1ecf t\u1ea7m quan tr\u1ecdng c\u1ee7a chu tr\u00ecnh c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c trong s\u1ea3n xu\u1ea5t, d\u1eabn d\u1eaft c\u00e1c c\u1ea3i ti\u1ebfn kh\u00f4ng ch\u1ec9 trong ng\u00e0nh s\u1ea3n xu\u1ea5t m\u00e0 c\u00f2n trong c\u00e1c l\u0129nh v\u1ef1c d\u1ecbch v\u1ee5 v\u00e0 qu\u1ea3n l\u00fd doanh nghi\u1ec7p hi\u1ec7n \u0111\u1ea1i.<\/p>\n<h3><span id=\"22_Su_Phat_Trien_Theo_Thoi_Gian\"><strong>2.2. S\u1ef1 Ph\u00e1t Tri\u1ec3n Theo Th\u1eddi Gian<\/strong><\/span><\/h3>\n<p>Qua h\u00e0ng th\u1eadp k\u1ef7, m\u00f4 h\u00ecnh PDCA \u0111\u00e3 tr\u1ea3i qua nhi\u1ec1u giai \u0111o\u1ea1n ti\u1ebfn h\u00f3a, \u1ee9ng d\u1ee5ng v\u00e0o nhi\u1ec1u l\u0129nh v\u1ef1c kh\u00e1c nhau c\u1ee7a n\u1ec1n kinh t\u1ebf. Ban \u0111\u1ea7u, n\u00f3 \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng nghi\u00eam ng\u1eb7t trong c\u00e1c nh\u00e0 m\u00e1y s\u1ea3n xu\u1ea5t \u0111\u1ec3 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng, sau \u0111\u00f3, m\u00f4 h\u00ecnh n\u00e0y \u0111\u00e3 \u0111\u01b0\u1ee3c m\u1edf r\u1ed9ng v\u00e0 \u1ee9ng d\u1ee5ng v\u00e0o qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1, d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng v\u00e0 c\u00e1c d\u1ef1 \u00e1n c\u1ea3i ti\u1ebfn kinh doanh. S\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a c\u00f4ng ngh\u1ec7 th\u00f4ng tin v\u00e0 c\u00e1c c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch d\u1eef li\u1ec7u \u0111\u00e3 c\u00e0ng gi\u00fap PDCA tr\u1edf n\u00ean m\u1ea1nh m\u1ebd h\u01a1n, cho ph\u00e9p c\u00e1c doanh nghi\u1ec7p theo d\u00f5i k\u1ebft qu\u1ea3 theo th\u1eddi gian th\u1ef1c v\u00e0 \u0111i\u1ec1u ch\u1ec9nh ch\u00ednh x\u00e1c h\u01a1n theo s\u1ef1 thay \u0111\u1ed5i c\u1ee7a m\u00f4i tr\u01b0\u1eddng kinh doanh.<\/p>\n<h2><span id=\"3_Khi_Nao_Nen_Su_Dung_Mo_Hinh_PDCA\"><strong>3. Khi N\u00e0o N\u00ean S\u1eed D\u1ee5ng M\u00f4 H\u00ecnh PDCA?<\/strong><\/span><\/h2>\n<p>M\u00f4 h\u00ecnh PDCA l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd h\u1eefu \u00edch cho vi\u1ec7c c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c c\u00e1c quy tr\u00ecnh, s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5. M\u00f4 h\u00ecnh n\u00e0y n\u00ean \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong m\u1ed9t s\u1ed1 t\u00ecnh hu\u1ed1ng c\u1ee5 th\u1ec3 nh\u01b0:<\/p>\n<ul>\n<li aria-level=\"1\">Khi b\u1eaft \u0111\u1ea7u m\u1ed9t d\u1ef1 \u00e1n c\u1ea3i ti\u1ebfn: M\u00f4 h\u00ecnh PDCA cung c\u1ea5p m\u1ed9t khung l\u00e0m vi\u1ec7c tu\u1ea7n t\u1ef1, t\u1eeb l\u1eadp k\u1ebf ho\u1ea1ch (Plan), tri\u1ec3n khai th\u1eed nghi\u1ec7m (Do), ki\u1ec3m tra k\u1ebft qu\u1ea3 (Check) v\u00e0 \u0111i\u1ec1u ch\u1ec9nh (Act) \u0111\u1ec3 li\u00ean t\u1ee5c c\u1ea3i thi\u1ec7n.<\/li>\n<li aria-level=\"1\">Khi c\u1ea7n gi\u1ea3i quy\u1ebft m\u1ed9t v\u1ea5n \u0111\u1ec1 c\u1ee5 th\u1ec3: PDCA gi\u00fap ti\u1ebfp c\u1eadn v\u1ea5n \u0111\u1ec1 m\u1ed9t c\u00e1ch c\u00f3 ph\u01b0\u01a1ng ph\u00e1p, t\u1eeb vi\u1ec7c hi\u1ec3u nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5, th\u1eed nghi\u1ec7m c\u00e1c gi\u1ea3i ph\u00e1p, \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3, \u0111i\u1ec1u ch\u1ec9nh \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o v\u1ea5n \u0111\u1ec1 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft tri\u1ec7t \u0111\u1ec3.<\/li>\n<li aria-level=\"1\">Khi th\u1ef1c hi\u1ec7n c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c (Kaizen): PDCA l\u00e0 c\u1ed1t l\u00f5i c\u1ee7a tri\u1ebft l\u00fd Kaizen, cho ph\u00e9p th\u1ef1c hi\u1ec7n c\u00e1c c\u1ea3i ti\u1ebfn nh\u1ecf, li\u00ean t\u1ee5c, t\u00edch l\u0169y th\u00e0nh nh\u1eefng thay \u0111\u1ed5i l\u1edbn, b\u1ec1n v\u1eefng.<\/li>\n<li aria-level=\"1\">Khi c\u1ea7n ki\u1ec3m tra v\u00e0 c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t c\u1ee7a quy tr\u00ecnh: PDCA cho ph\u00e9p c\u00e1c nh\u00f3m th\u1ef1c hi\u1ec7n c\u00e1c \u0111i\u1ec1u ch\u1ec9nh c\u1ea7n thi\u1ebft d\u1ef1a tr\u00ean d\u1eef li\u1ec7u th\u1ef1c t\u1ebf, \u0111\u1ea3m b\u1ea3o r\u1eb1ng quy tr\u00ecnh lu\u00f4n ho\u1ea1t \u0111\u1ed9ng t\u1ed1i \u01b0u.<\/li>\n<li aria-level=\"1\">Khi tri\u1ec3n khai m\u1ed9t thay \u0111\u1ed5i ho\u1eb7c c\u1ea3i ti\u1ebfn m\u1edbi: S\u1eed d\u1ee5ng PDCA gi\u00fap th\u1eed nghi\u1ec7m thay \u0111\u1ed5i trong m\u1ed9t ph\u1ea1m vi nh\u1ecf tr\u01b0\u1edbc, \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3, sau \u0111\u00f3 quy\u1ebft \u0111\u1ecbnh c\u00f3 n\u00ean m\u1edf r\u1ed9ng \u00e1p d\u1ee5ng hay kh\u00f4ng.<\/li>\n<li aria-level=\"1\">Khi c\u1ea7n \u0111\u1ea3m b\u1ea3o tu\u00e2n th\u1ee7 c\u00e1c ti\u00eau chu\u1ea9n ho\u1eb7c quy \u0111\u1ecbnh: PDCA gi\u00fap ki\u1ec3m so\u00e1t, \u0111i\u1ec1u ch\u1ec9nh c\u00e1c ho\u1ea1t \u0111\u1ed9ng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng ch\u00fang lu\u00f4n tu\u00e2n th\u1ee7 c\u00e1c y\u00eau c\u1ea7u \u0111\u1eb7t ra.<\/li>\n<li aria-level=\"1\">Khi \u0111\u00e1nh gi\u00e1, c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5: PDCA gi\u00fap th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc ph\u00e2n t\u00edch ph\u1ea3n h\u1ed3i t\u1eeb kh\u00e1ch h\u00e0ng, th\u1eed nghi\u1ec7m c\u00e1c ph\u01b0\u01a1ng \u00e1n c\u1ea3i ti\u1ebfn d\u1ecbch v\u1ee5 \u0111\u1ebfn \u0111i\u1ec1u ch\u1ec9nh d\u1ecbch v\u1ee5 d\u1ef1a tr\u00ean k\u1ebft qu\u1ea3 ki\u1ec3m tra.<\/li>\n<\/ul>\n<h2><span id=\"4_Chu_Trinh_PDCA_Trong_Lam_Viec_Nhom\"><strong>4. Chu Tr\u00ecnh PDCA Trong L\u00e0m Vi\u1ec7c Nh\u00f3m<\/strong><\/span><\/h2>\n<p>Chu tr\u00ecnh PDCA trong s\u1ea3n xu\u1ea5t c\u1ee7a m\u1ed9t nh\u00f3m \u0111\u1ec3 t\u1ea1o \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 s\u1ebd tri\u1ec3n khai theo c\u00e1c b\u01b0\u1edbc nh\u01b0 sau:<\/p>\n<figure id=\"attachment_91207\" aria-describedby=\"caption-attachment-91207\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" class=\"wp-image-91207 size-full\" src=\"https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2024\/08\/Chu-Trinh-PDCA-Trong-Lam-Viec-Nhom.jpg\" alt=\"m\u00f4 h\u00ecnh pdca\" width=\"800\" height=\"459\" srcset=\"https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2024\/08\/Chu-Trinh-PDCA-Trong-Lam-Viec-Nhom.jpg 800w, https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2024\/08\/Chu-Trinh-PDCA-Trong-Lam-Viec-Nhom-300x172.jpg 300w, https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2024\/08\/Chu-Trinh-PDCA-Trong-Lam-Viec-Nhom-150x86.jpg 150w, https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2024\/08\/Chu-Trinh-PDCA-Trong-Lam-Viec-Nhom-768x441.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-91207\" class=\"wp-caption-text\"><center>Chu Tr\u00ecnh PDCA Trong L\u00e0m Vi\u1ec7c Nh\u00f3m<\/center><\/figcaption><\/figure>\n<h3><span id=\"41_Buoc_1_Lap_Ke_Hoach_P_8211_Plan\"><strong>4.1 B\u01b0\u1edbc 1: L\u1eadp K\u1ebf Ho\u1ea1ch (P &#8211; Plan)<\/strong><\/span><\/h3>\n<p>Giai \u0111o\u1ea1n l\u1eadp k\u1ebf ho\u1ea1ch l\u00e0 b\u01b0\u1edbc kh\u1edfi \u0111\u1ea7u \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau v\u00e0 \u0111\u01b0a ra c\u00e1c chi\u1ebfn l\u01b0\u1ee3c gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 c\u1ee5 th\u1ec3. T\u1ea1i giai \u0111o\u1ea1n n\u00e0y, doanh nghi\u1ec7p c\u1ea7n:<\/p>\n<ul>\n<li aria-level=\"1\">X\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau: Thi\u1ebft l\u1eadp c\u00e1c m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3, \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi \u0111\u1ecbnh h\u01b0\u1edbng ph\u00e1t tri\u1ec3n c\u1ee7a t\u1ed5 ch\u1ee9c. C\u1ee5 th\u1ec3, khi n\u00f3i v\u1ec1 tuy\u1ec3n d\u1ee5ng, \u0111\u00e2y l\u00e0 l\u00fac x\u00e1c \u0111\u1ecbnh c\u00e1c KPI li\u00ean quan \u0111\u1ebfn vi\u1ec7c thu h\u00fat nh\u00e2n t\u00e0i v\u00e0 ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng c\u1ee7a \u0111\u1ed9i ng\u0169.<\/li>\n<li aria-level=\"1\">Ph\u00e2n t\u00edch hi\u1ec7n tr\u1ea1ng: Thu th\u1eadp s\u1ed1 li\u1ec7u v\u00e0 ph\u00e2n t\u00edch c\u00e1c \u0111i\u1ec3m m\u1ea1nh, \u0111i\u1ec3m y\u1ebfu trong quy tr\u00ecnh hi\u1ec7n t\u1ea1i \u0111\u1ec3 t\u1eeb \u0111\u00f3 \u0111\u01b0a ra k\u1ebf ho\u1ea1ch c\u1ea3i ti\u1ebfn chi ti\u1ebft.<\/li>\n<li aria-level=\"1\">L\u1eadp k\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng: T\u1eeb c\u00e1c d\u1eef li\u1ec7u thu th\u1eadp \u0111\u01b0\u1ee3c, x\u00e2y d\u1ef1ng c\u00e1c bi\u1ec7n ph\u00e1p c\u1ee5 th\u1ec3, x\u00e1c \u0111\u1ecbnh ngu\u1ed3n l\u1ef1c v\u00e0 \u0111\u1eb7t ra l\u1ecbch tr\u00ecnh th\u1ef1c hi\u1ec7n. Giai \u0111o\u1ea1n n\u00e0y c\u1ea7n s\u1ef1 h\u1ee3p t\u00e1c ch\u1eb7t ch\u1ebd gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u1ecdi k\u1ebf ho\u1ea1ch \u0111\u1ec1u c\u00f3 t\u00ednh kh\u1ea3 thi cao.<\/li>\n<\/ul>\n<p>V\u00ed d\u1ee5, m\u1ed9t c\u00f4ng ty tuy\u1ec3n d\u1ee5ng c\u00f3 th\u1ec3 l\u1eadp k\u1ebf ho\u1ea1ch c\u1ea3i ti\u1ebfn quy tr\u00ecnh ph\u1ecfng v\u1ea5n d\u1ef1a tr\u00ean c\u00e1c ch\u1ec9 s\u1ed1 nh\u01b0 th\u1eddi gian ph\u1ea3n h\u1ed3i t\u1eeb \u1ee9ng vi\u00ean, t\u1ef7 l\u1ec7 gi\u1eef ch\u00e2n sau ph\u1ecfng v\u1ea5n th\u1eed vi\u1ec7c v\u00e0 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a \u0111\u1ed9i ng\u0169 nh\u00e2n s\u1ef1.<\/p>\n<h3><span id=\"42_Buoc_2_Thuc_Hien_D_8211_Do\"><strong>4.2 B\u01b0\u1edbc 2: Th\u1ef1c Hi\u1ec7n (D &#8211; Do)<\/strong><\/span><\/h3>\n<p>Sau khi c\u00f3 \u0111\u01b0\u1ee3c m\u1ed9t k\u1ebf ho\u1ea1ch chi ti\u1ebft, giai \u0111o\u1ea1n \u201cTh\u1ef1c hi\u1ec7n\u201d l\u00e0 l\u00fac c\u00e1c chi\u1ebfn l\u01b0\u1ee3c v\u00e0 gi\u1ea3i ph\u00e1p \u0111\u01b0\u1ee3c \u0111\u01b0a v\u00e0o \u00e1p d\u1ee5ng th\u1ef1c t\u1ebf:<\/p>\n<ul>\n<li aria-level=\"1\">Tri\u1ec3n khai k\u1ebf ho\u1ea1ch: C\u00e1c b\u1ed9 ph\u1eadn c\u1ea7n th\u1ef1c hi\u1ec7n theo c\u00e1c b\u01b0\u1edbc \u0111\u00e3 \u0111\u1ec1 ra, \u0111\u1ea3m b\u1ea3o m\u1ecdi c\u00f4ng vi\u1ec7c di\u1ec5n ra \u0111\u00fang theo l\u1ecbch tr\u00ecnh.<\/li>\n<li aria-level=\"1\">Gi\u00e1m s\u00e1t qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n: Trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c th\u1ef1c t\u1ebf, vi\u1ec7c theo d\u00f5i ti\u1ebfn \u0111\u1ed9 l\u00e0 r\u1ea5t c\u1ea7n thi\u1ebft. C\u00e1c nh\u00e0 qu\u1ea3n l\u00fd ph\u1ea3i \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u1ecdi nh\u00e2n s\u1ef1 hi\u1ec3u r\u00f5 nhi\u1ec7m v\u1ee5 c\u1ee7a m\u00ecnh v\u00e0 tu\u00e2n th\u1ee7 \u0111\u00fang c\u00e1c ch\u1ec9 ti\u00eau \u0111\u00e3 \u0111\u1eb7t ra.<\/li>\n<li aria-level=\"1\">V\u00ed d\u1ee5 c\u1ee5 th\u1ec3 trong tuy\u1ec3n d\u1ee5ng: M\u1ed9t doanh nghi\u1ec7p c\u1ea7n tri\u1ec3n khai m\u1ed9t chi\u1ebfn d\u1ecbch tuy\u1ec3n d\u1ee5ng m\u1edbi b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng c\u00e1c k\u00eanh truy\u1ec1n th\u00f4ng kh\u00e1c nhau, t\u1ed5 ch\u1ee9c ph\u1ecfng v\u1ea5n th\u1eed nghi\u1ec7m v\u00e0 theo d\u00f5i s\u00e1t sao t\u1eebng giai \u0111o\u1ea1n c\u1ee7a qu\u00e1 tr\u00ecnh. T\u1eeb \u0111\u00f3, vi\u1ec7c thu th\u1eadp th\u00f4ng tin ph\u1ea3n h\u1ed3i t\u1eeb \u1ee9ng vi\u00ean v\u00e0 nh\u00e2n vi\u00ean gi\u00fap c\u1ea3i ti\u1ebfn chi\u1ebfn l\u01b0\u1ee3c tuy\u1ec3n d\u1ee5ng cho t\u01b0\u01a1ng lai.<\/li>\n<\/ul>\n<h3><span id=\"43_Buoc_3_Kiem_Tra_C_8211_Check\"><strong>4.3 B\u01b0\u1edbc 3: Ki\u1ec3m Tra (C &#8211; Check)<\/strong><\/span><\/h3>\n<p>Giai \u0111o\u1ea1n \u201cKi\u1ec3m tra\u201d l\u00e0 b\u01b0\u1edbc quan tr\u1ecdng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u1ee7a k\u1ebf ho\u1ea1ch \u0111\u00e3 \u0111\u01b0\u1ee3c tri\u1ec3n khai:<\/p>\n<ul>\n<li aria-level=\"1\">Theo d\u00f5i k\u1ebft qu\u1ea3: Nh\u00e0 qu\u1ea3n l\u00fd thu th\u1eadp s\u1ed1 li\u1ec7u, \u0111\u00e1nh gi\u00e1 c\u00e1c ch\u1ec9 s\u1ed1 \u0111\u00e3 \u0111\u1ec1 ra v\u00e0 so s\u00e1nh v\u1edbi m\u1ee5c ti\u00eau ban \u0111\u1ea7u. \u0110i\u1ec1u n\u00e0y gi\u00fap x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c nh\u1eefng ph\u1ea7n c\u1ee7a quy tr\u00ecnh \u0111\u00e3 ho\u1ea1t \u0111\u1ed9ng t\u1ed1t v\u00e0 nh\u1eefng kh\u00eda c\u1ea1nh c\u1ea7n c\u1ea3i ti\u1ebfn.<\/li>\n<li aria-level=\"1\">S\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch d\u1eef li\u1ec7u: C\u00e1c \u1ee9ng d\u1ee5ng v\u00e0 ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd d\u1ef1 \u00e1n cung c\u1ea5p c\u00e1c dashboard v\u00e0 b\u00e1o c\u00e1o chi ti\u1ebft gi\u00fap theo d\u00f5i ti\u1ebfn \u0111\u1ed9, ph\u00e1t hi\u1ec7n ra sai s\u00f3t v\u00e0 d\u1ec5 d\u00e0ng \u0111i\u1ec1u ch\u1ec9nh k\u1ebf ho\u1ea1ch.<\/li>\n<li aria-level=\"1\">\u00c1p d\u1ee5ng v\u00e0o tuy\u1ec3n d\u1ee5ng: Trong l\u0129nh v\u1ef1c tuy\u1ec3n d\u1ee5ng, c\u00e1c c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch gi\u00fap \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u1ee7a c\u00e1c k\u00eanh tuy\u1ec3n d\u1ee5ng, t\u1eeb \u0111\u00f3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c ngu\u1ed3n \u1ee9ng vi\u00ean ch\u1ea5t l\u01b0\u1ee3ng cao m\u00e0 doanh nghi\u1ec7p n\u00ean \u0111\u1ea7u t\u01b0 th\u00eam.<\/li>\n<\/ul>\n<h3><span id=\"44_Buoc_4_Dieu_Chinh_A_8211_Act\"><strong>4.4 B\u01b0\u1edbc 4: \u0110i\u1ec1u Ch\u1ec9nh (A &#8211; Act)<\/strong><\/span><\/h3>\n<p>Cu\u1ed1i c\u00f9ng, giai \u0111o\u1ea1n \u201cH\u00e0nh \u0111\u1ed9ng\u201d l\u00e0 b\u01b0\u1edbc \u0111i\u1ec1u ch\u1ec9nh d\u1ef1a tr\u00ean nh\u1eefng k\u1ebft qu\u1ea3 ki\u1ec3m tra thu th\u1eadp \u0111\u01b0\u1ee3c:<\/p>\n<ul>\n<li aria-level=\"1\">\u0110i\u1ec1u ch\u1ec9nh k\u1ebf ho\u1ea1ch: D\u1ef1a tr\u00ean ph\u1ea3n h\u1ed3i t\u1eeb nh\u00e2n vi\u00ean v\u00e0 d\u1eef li\u1ec7u ki\u1ec3m tra, doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh ho\u1eb7c c\u1ea3i ti\u1ebfn quy tr\u00ecnh nh\u1eb1m kh\u1eafc ph\u1ee5c nh\u1eefng \u0111i\u1ec3m y\u1ebfu \u0111\u00e3 \u0111\u01b0\u1ee3c ph\u00e1t hi\u1ec7n.<\/li>\n<li aria-level=\"1\">Ti\u1ebfn h\u00e0nh chu\u1ea9n h\u00f3a quy tr\u00ecnh: C\u00e1c c\u1ea3i ti\u1ebfn th\u00e0nh c\u00f4ng s\u1ebd \u0111\u01b0\u1ee3c chu\u1ea9n h\u00f3a v\u00e0 \u00e1p d\u1ee5ng r\u1ed9ng r\u00e3i, t\u1ea1o th\u00e0nh m\u1ed9t quy tr\u00ecnh li\u00ean t\u1ee5c, gi\u00fap doanh nghi\u1ec7p duy tr\u00ec hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c l\u00e2u d\u00e0i.<\/li>\n<li aria-level=\"1\">Ph\u1ea3n h\u1ed3i t\u1eeb nh\u00e2n s\u1ef1 v\u00e0 \u1ee9ng vi\u00ean: Nh\u1eefng ph\u1ea3n h\u1ed3i n\u00e0y r\u1ea5t qu\u00fd gi\u00e1 trong vi\u1ec7c \u0111\u1ec1 xu\u1ea5t nh\u1eefng thay \u0111\u1ed5i c\u1ea7n thi\u1ebft, t\u1eeb \u0111\u00f3 c\u1ea3i thi\u1ec7n kh\u00f4ng ch\u1ec9 quy tr\u00ecnh l\u00e0m vi\u1ec7c m\u00e0 c\u00f2n c\u1ea3 chi\u1ebfn l\u01b0\u1ee3c tuy\u1ec3n d\u1ee5ng, gi\u00fap thu h\u00fat v\u00e0 gi\u1eef ch\u00e2n nh\u00e2n t\u00e0i.<\/li>\n<\/ul>\n<p>Vi\u1ec7c l\u1eb7p l\u1ea1i c\u00e1c b\u01b0\u1edbc PDCA gi\u00fap doanh nghi\u1ec7p li\u00ean t\u1ee5c ho\u00e0n thi\u1ec7n quy tr\u00ecnh, \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u1ecdi thay \u0111\u1ed5i \u0111\u01b0\u1ee3c tri\u1ec3n khai m\u1ed9t c\u00e1ch ch\u1eb7t ch\u1ebd v\u00e0 c\u00f3 h\u1ec7 th\u1ed1ng.<\/p>\n<p>V\u1eady, y\u1ebfu t\u1ed1 n\u00e0o trong chu tr\u00ecnh PDCA l\u00e0 quan tr\u1ecdng nh\u1ea5t? \u0110\u00f3 ch\u00ednh l\u00e0 P &#8211; K\u1ebf ho\u1ea1ch. To\u00e0n b\u1ed9 c\u00e1c chu tr\u00ecnh v\u1ec1 sau th\u1ef1c hi\u1ec7n v\u00e0 tri\u1ec3n khai nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ec1u d\u1ef1a tr\u00ean k\u1ebf ho\u1ea1ch \u0111\u01b0\u1ee3c \u0111\u1ec1 ra. Ch\u00ednh v\u00ec v\u1eady m\u00e0 n\u00f3 l\u00e0 y\u1ebfu t\u1ed1 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn to\u00e0n b\u1ed9 m\u00f4 h\u00ecnh PDCA.<\/p>\n<p><strong>Xem th\u00eam:<\/strong><a href=\"https:\/\/jobsgo.vn\/blog\/xay-dung-quy-trinh-lam-viec-giua-cac-phong-ban\/\"> <strong>Ph\u01b0\u01a1ng ph\u00e1p x\u00e2y d\u1ef1ng quy tr\u00ecnh l\u00e0m vi\u1ec7c gi\u1eefa c\u00e1c ph\u00f2ng ban<\/strong><\/a><\/p>\n<h2><span id=\"5_Loi_Ich_Cua_Chu_Trinh_PDCA_Trong_Lam_Viec_Nhom\"><strong>5. L\u1ee3i \u00cdch C\u1ee7a Chu Tr\u00ecnh PDCA Trong L\u00e0m Vi\u1ec7c Nh\u00f3m<\/strong><\/span><\/h2>\n<figure id=\"attachment_91206\" aria-describedby=\"caption-attachment-91206\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" class=\"wp-image-91206 size-full\" src=\"https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2024\/08\/Loi-Ich-Cua-Chu-Trinh-PDCA-Trong-Lam-Viec-Nhom.jpg\" alt=\"pdca l\u00e0 g\u00ec\" width=\"800\" height=\"459\" srcset=\"https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2024\/08\/Loi-Ich-Cua-Chu-Trinh-PDCA-Trong-Lam-Viec-Nhom.jpg 800w, https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2024\/08\/Loi-Ich-Cua-Chu-Trinh-PDCA-Trong-Lam-Viec-Nhom-300x172.jpg 300w, https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2024\/08\/Loi-Ich-Cua-Chu-Trinh-PDCA-Trong-Lam-Viec-Nhom-150x86.jpg 150w, https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2024\/08\/Loi-Ich-Cua-Chu-Trinh-PDCA-Trong-Lam-Viec-Nhom-768x441.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-91206\" class=\"wp-caption-text\"><center>L\u1ee3i \u00cdch C\u1ee7a Chu Tr\u00ecnh PDCA Trong L\u00e0m Vi\u1ec7c Nh\u00f3m<\/center><\/figcaption><\/figure>\n<p>L\u1ee3i \u00edch khi nh\u00f3m \u00e1p d\u1ee5ng chu tr\u00ecnh PDCA cho ho\u1ea1t \u0111\u1ed9ng s\u1ea3n xu\u1ea5t c\u1ee7a m\u00ecnh nh\u01b0 sau:<\/p>\n<h3><span id=\"51_Cai_Tien_Quy_Trinh\"><strong>5.1 C\u1ea3i Ti\u1ebfn Quy Tr\u00ecnh<\/strong><\/span><\/h3>\n<p>PDCA cung c\u1ea5p m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p c\u00f3 h\u1ec7 th\u1ed1ng \u0111\u1ec3 ph\u00e2n t\u00edch, c\u1ea3i ti\u1ebfn quy tr\u00ecnh m\u1ed9t c\u00e1ch li\u00ean t\u1ee5c. B\u1eb1ng c\u00e1ch l\u1eb7p l\u1ea1i c\u00e1c chu k\u1ef3 PDCA, doanh nghi\u1ec7p c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh c\u00e1c \u0111i\u1ec3m y\u1ebfu trong quy tr\u00ecnh hi\u1ec7n t\u1ea1i, th\u1eed nghi\u1ec7m c\u00e1c gi\u1ea3i ph\u00e1p m\u1edbi v\u00e0 d\u1ea7n d\u1ea7n t\u1ed1i \u01b0u h\u00f3a ho\u1ea1t \u0111\u1ed9ng. \u0110i\u1ec1u n\u00e0y gi\u00fap doanh nghi\u1ec7p duy tr\u00ec, n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5, gi\u1ea3m thi\u1ec3u l\u00e3ng ph\u00ed, n\u00e2ng cao hi\u1ec7u qu\u1ea3.<\/p>\n<h3><span id=\"52_Quan_Ly_Thay_Doi\"><strong>5.2 Qu\u1ea3n L\u00fd Thay \u0110\u1ed5i<\/strong><\/span><\/h3>\n<p>Khi th\u1ef1c hi\u1ec7n b\u1ea5t k\u1ef3 thay \u0111\u1ed5i n\u00e0o trong doanh nghi\u1ec7p, m\u00f4 h\u00ecnh PDCA gi\u00fap \u0111\u1ea3m b\u1ea3o r\u1eb1ng thay \u0111\u1ed5i \u0111\u00f3 \u0111\u01b0\u1ee3c l\u00ean k\u1ebf ho\u1ea1ch c\u1ea9n th\u1eadn (Plan), th\u1ef1c hi\u1ec7n c\u00f3 ki\u1ec3m so\u00e1t (Do), \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 (Check) v\u00e0 \u0111i\u1ec1u ch\u1ec9nh n\u1ebfu c\u1ea7n (Act). Th\u00f4ng qua \u0111\u00f3, doanh nghi\u1ec7p c\u00f3 th\u1ec3 gi\u1ea3m thi\u1ec3u r\u1ee7i ro, t\u0103ng kh\u1ea3 n\u0103ng th\u00e0nh c\u00f4ng khi tri\u1ec3n khai c\u00e1c thay \u0111\u1ed5i, \u0111\u1ea3m b\u1ea3o r\u1eb1ng nh\u1eefng thay \u0111\u1ed5i \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p m\u1ed9t c\u00e1ch su\u00f4n s\u1ebb v\u00e0o ho\u1ea1t \u0111\u1ed9ng h\u00e0ng ng\u00e0y.<\/p>\n<h3><span id=\"53_Quan_Ly_Chat_Luong\"><strong>5.3 Qu\u1ea3n L\u00fd Ch\u1ea5t L\u01b0\u1ee3ng<\/strong><\/span><\/h3>\n<p>PDCA l\u00e0 c\u00f4ng c\u1ee5 quan tr\u1ecdng trong qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng, th\u00fac \u0111\u1ea9y doanh nghi\u1ec7p kh\u00f4ng ng\u1eebng c\u1ea3i thi\u1ec7n s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5. Th\u00f4ng qua vi\u1ec7c ki\u1ec3m tra k\u1ebft qu\u1ea3 (Check) v\u00e0 \u0111i\u1ec1u ch\u1ec9nh (Act), PDCA gi\u00fap s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 lu\u00f4n \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c c\u00e1c ti\u00eau chu\u1ea9n ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1eb7t ra. \u0110\u00e2y l\u00e0 y\u1ebfu t\u1ed1 then ch\u1ed1t \u0111\u1ec3 x\u00e2y d\u1ef1ng l\u00f2ng tin, s\u1ef1 h\u00e0i l\u00f2ng t\u1eeb kh\u00e1ch h\u00e0ng.<\/p>\n<h3><span id=\"54_Duy_Tri_Su_Cai_Tien_Lien_Tuc\"><strong>5.4 Duy Tr\u00ec S\u1ef1 C\u1ea3i Ti\u1ebfn Li\u00ean T\u1ee5c<\/strong><\/span><\/h3>\n<p>PDCA khuy\u1ebfn kh\u00edch v\u0103n h\u00f3a c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c (continuous improvement), m\u1ed9t y\u1ebfu t\u1ed1 quan tr\u1ecdng \u0111\u1ec3 doanh nghi\u1ec7p duy tr\u00ec s\u1ef1 c\u1ea1nh tranh trong m\u00f4i tr\u01b0\u1eddng kinh doanh thay \u0111\u1ed5i nhanh ch\u00f3ng. Vi\u1ec7c l\u1eb7p l\u1ea1i c\u00e1c chu k\u1ef3 PDCA h\u1ed7 tr\u1ee3 doanh nghi\u1ec7p kh\u00f4ng ng\u1eebng c\u1ea3i ti\u1ebfn, th\u00edch \u1ee9ng v\u1edbi c\u00e1c th\u00e1ch th\u1ee9c m\u1edbi, gi\u1eef cho quy tr\u00ecnh lu\u00f4n t\u1ed1i \u01b0u, hi\u1ec7u qu\u1ea3.<\/p>\n<h3><span id=\"55_Tang_Nang_Suat_Va_Hieu_Qua\"><strong>5.5 T\u0103ng N\u0103ng Su\u1ea5t V\u00e0 Hi\u1ec7u Qu\u1ea3<\/strong><\/span><\/h3>\n<p>B\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng PDCA \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a c\u00e1c quy tr\u00ecnh, gi\u1ea3m thi\u1ec3u l\u00e3ng ph\u00ed, doanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u0103ng n\u0103ng su\u1ea5t, hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng. Chu tr\u00ecnh PDCA gi\u00fap x\u00e1c \u0111\u1ecbnh, lo\u1ea1i b\u1ecf c\u00e1c b\u01b0\u1edbc kh\u00f4ng c\u1ea7n thi\u1ebft, c\u1ea3i thi\u1ec7n lu\u1ed3ng c\u00f4ng vi\u1ec7c, \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u1ecdi t\u00e0i nguy\u00ean \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 nh\u1ea5t, t\u1eeb \u0111\u00f3 t\u0103ng c\u01b0\u1eddng l\u1ee3i nhu\u1eadn, h\u01b0\u1edbng t\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng.<\/p>\n<p><strong>Xem th\u00eam:<\/strong><a href=\"https:\/\/jobsgo.vn\/blog\/chuc-nang-nhiem-vu-cua-phong-san-xuat\/\"> <strong>Ch\u1ee9c n\u0103ng nhi\u1ec7m v\u1ee5 c\u1ee7a ph\u00f2ng s\u1ea3n xu\u1ea5t trong doanh nghi\u1ec7p<\/strong><\/a><\/p>\n<h2><span id=\"6_Uu_8211_Nhuoc_Diem_Cua_Mo_Hinh_PDCA\"><strong>6. \u01afu &#8211; Nh\u01b0\u1ee3c \u0110i\u1ec3m C\u1ee7a M\u00f4 H\u00ecnh PDCA<\/strong><\/span><\/h2>\n<p>M\u00f4 h\u00ecnh PDCA c\u00f3 nhi\u1ec1u \u01b0u v\u00e0 nh\u01b0\u1ee3c \u0111i\u1ec3m t\u00f9y thu\u1ed9c v\u00e0o t\u1eebng tr\u01b0\u1eddng h\u1ee3p trong th\u1ef1c t\u1ebf, c\u1ee5 th\u1ec3 l\u00e0:<\/p>\n<h3><span id=\"61_Uu_Diem_Cua_Mo_Hinh_PDCA\"><strong>6.1 \u01afu \u0110i\u1ec3m C\u1ee7a M\u00f4 H\u00ecnh PDCA<\/strong><\/span><\/h3>\n<ul>\n<li aria-level=\"1\">C\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c: PDCA khuy\u1ebfn kh\u00edch s\u1ef1 c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c, gi\u00fap t\u1ed5 ch\u1ee9c ho\u1eb7c d\u1ef1 \u00e1n kh\u00f4ng ng\u1eebng ti\u1ebfn b\u1ed9, t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh, s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5.<\/li>\n<li aria-level=\"1\">C\u00f3 c\u1ea5u tr\u00fac v\u00e0 h\u1ec7 th\u1ed1ng: PDCA cung c\u1ea5p m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn c\u00f3 t\u1ed5 ch\u1ee9c, d\u1ec5 theo d\u00f5i, gi\u00fap nh\u00f3m l\u00e0m vi\u1ec7c theo m\u1ed9t quy tr\u00ecnh r\u00f5 r\u00e0ng, t\u1eeb l\u1eadp k\u1ebf ho\u1ea1ch \u0111\u1ebfn th\u1ef1c hi\u1ec7n v\u00e0 \u0111\u00e1nh gi\u00e1.<\/li>\n<li aria-level=\"1\">Th\u00edch h\u1ee3p cho nhi\u1ec1u lo\u1ea1i v\u1ea5n \u0111\u1ec1: M\u00f4 h\u00ecnh n\u00e0y linh ho\u1ea1t, c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng cho nhi\u1ec1u lo\u1ea1i v\u1ea5n \u0111\u1ec1 v\u00e0 d\u1ef1 \u00e1n kh\u00e1c nhau, t\u1eeb quy tr\u00ecnh s\u1ea3n xu\u1ea5t \u0111\u1ebfn d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng v\u00e0 c\u1ea3 ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m.<\/li>\n<li aria-level=\"1\">T\u1eadp trung v\u00e0o d\u1eef li\u1ec7u v\u00e0 th\u1ef1c t\u1ebf: PDCA nh\u1ea5n m\u1ea1nh vi\u1ec7c ki\u1ec3m tra, \u0111\u00e1nh gi\u00e1 d\u1ef1a tr\u00ean d\u1eef li\u1ec7u th\u1ef1c t\u1ebf, gi\u00fap c\u00e1c quy\u1ebft \u0111\u1ecbnh \u0111\u01b0\u1ee3c \u0111\u01b0a ra d\u1ef1a tr\u00ean th\u00f4ng tin ch\u00ednh x\u00e1c v\u00e0 c\u1ee5 th\u1ec3.<\/li>\n<li aria-level=\"1\">Th\u00fac \u0111\u1ea9y s\u1ef1 h\u1ee3p t\u00e1c, tham gia: PDCA y\u00eau c\u1ea7u s\u1ef1 tham gia c\u1ee7a to\u00e0n b\u1ed9 nh\u00f3m, t\u1eeb \u0111\u00f3 th\u00fac \u0111\u1ea9y s\u1ef1 h\u1ee3p t\u00e1c, chia s\u1ebb \u00fd t\u01b0\u1edfng v\u00e0 c\u1ea3i ti\u1ebfn d\u1ef1a tr\u00ean nhi\u1ec1u g\u00f3c nh\u00ecn.<\/li>\n<li aria-level=\"1\">Gi\u1ea3m r\u1ee7i ro: Vi\u1ec7c th\u1eed nghi\u1ec7m trong giai \u0111o\u1ea1n \u201cDo\u201d v\u00e0 ki\u1ec3m tra k\u1ebft qu\u1ea3 trong giai \u0111o\u1ea1n \u201cCheck\u201d gi\u00fap ph\u00e1t hi\u1ec7n, kh\u1eafc ph\u1ee5c c\u00e1c v\u1ea5n \u0111\u1ec1 s\u1edbm, gi\u1ea3m r\u1ee7i ro khi tri\u1ec3n khai c\u00e1c thay \u0111\u1ed5i quy m\u00f4 l\u1edbn.<\/li>\n<\/ul>\n<h3><span id=\"62_Nhuoc_Diem_Cua_Mo_Hinh_PDCA\"><strong>6.2 Nh\u01b0\u1ee3c \u0110i\u1ec3m C\u1ee7a M\u00f4 H\u00ecnh PDCA<\/strong><\/span><\/h3>\n<ul>\n<li aria-level=\"1\">T\u1ed1n th\u1eddi gian, t\u00e0i nguy\u00ean: PDCA c\u00f3 th\u1ec3 ti\u00eau t\u1ed1n nhi\u1ec1u th\u1eddi gian v\u00e0 t\u00e0i nguy\u00ean, \u0111\u1eb7c bi\u1ec7t khi \u00e1p d\u1ee5ng cho c\u00e1c quy tr\u00ecnh ph\u1ee9c t\u1ea1p ho\u1eb7c khi y\u00eau c\u1ea7u ki\u1ec3m tra, \u0111i\u1ec1u ch\u1ec9nh li\u00ean t\u1ee5c.<\/li>\n<li aria-level=\"1\">Ch\u1eadm trong vi\u1ec7c \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh: Do y\u00eau c\u1ea7u ph\u1ea3i ki\u1ec3m tra k\u1ef9 l\u01b0\u1ee1ng, \u0111i\u1ec1u ch\u1ec9nh tr\u01b0\u1edbc khi ti\u1ebfn h\u00e0nh h\u00e0nh \u0111\u1ed9ng cu\u1ed1i c\u00f9ng, PDCA c\u00f3 th\u1ec3 l\u00e0m ch\u1eadm qu\u00e1 tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh v\u00e0 tri\u1ec3n khai.<\/li>\n<li aria-level=\"1\">D\u1ec5 b\u1ecb l\u1eb7p l\u1ea1i n\u1ebfu kh\u00f4ng c\u00f3 s\u1ef1 \u0111\u1ed5i m\u1edbi: N\u1ebfu kh\u00f4ng \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd t\u1ed1t, PDCA c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn vi\u1ec7c l\u1eb7p l\u1ea1i c\u00e1c chu k\u1ef3 m\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 \u0111\u1ed5i m\u1edbi ho\u1eb7c c\u1ea3i ti\u1ebfn th\u1ef1c s\u1ef1, l\u00e0m gi\u1ea3m hi\u1ec7u qu\u1ea3 c\u1ee7a m\u00f4 h\u00ecnh.<\/li>\n<li aria-level=\"1\">Kh\u00f3 \u00e1p d\u1ee5ng trong m\u00f4i tr\u01b0\u1eddng bi\u1ebfn \u0111\u1ed5i nhanh: Trong c\u00e1c t\u00ecnh hu\u1ed1ng c\u1ea7n ph\u1ea3n \u1ee9ng nhanh ch\u00f3ng ho\u1eb7c trong m\u00f4i tr\u01b0\u1eddng kinh doanh bi\u1ebfn \u0111\u1ed5i nhanh, PDCA c\u00f3 th\u1ec3 tr\u1edf n\u00ean qu\u00e1 ch\u1eadm ho\u1eb7c kh\u00f4ng \u0111\u1ee7 linh ho\u1ea1t.<\/li>\n<li aria-level=\"1\">Ph\u1ee5 thu\u1ed9c v\u00e0o s\u1ef1 h\u1ee3p t\u00e1c nh\u00f3m: M\u00f4 h\u00ecnh n\u00e0y \u0111\u00f2i h\u1ecfi s\u1ef1 tham gia , cam k\u1ebft c\u1ee7a to\u00e0n b\u1ed9 nh\u00f3m, n\u1ebfu thi\u1ebfu s\u1ef1 h\u1ee3p t\u00e1c ho\u1eb7c s\u1ef1 \u0111\u1ed3ng thu\u1eadn, qu\u00e1 tr\u00ecnh c\u00f3 th\u1ec3 b\u1ecb gi\u00e1n \u0111o\u1ea1n ho\u1eb7c kh\u00f4ng \u0111\u1ea1t hi\u1ec7u qu\u1ea3.<\/li>\n<li aria-level=\"1\">Kh\u00f4ng th\u00edch h\u1ee3p cho m\u1ecdi lo\u1ea1i v\u1ea5n \u0111\u1ec1: PDCA c\u00f3 th\u1ec3 kh\u00f4ng ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ea7n gi\u1ea3i quy\u1ebft ngay l\u1eadp t\u1ee9c ho\u1eb7c nh\u1eefng t\u00ecnh hu\u1ed1ng kh\u1ea9n c\u1ea5p \u0111\u00f2i h\u1ecfi quy\u1ebft \u0111\u1ecbnh nhanh ch\u00f3ng m\u00e0 kh\u00f4ng c\u00f3 th\u1eddi gian cho qu\u00e1 tr\u00ecnh ki\u1ec3m tra chi ti\u1ebft.<\/li>\n<\/ul>\n<h2><span id=\"7_Nhung_Thach_Thuc_Khi_Ap_Dung_PDCA_La_Gi\"><strong>7. Nh\u1eefng Th\u00e1ch Th\u1ee9c Khi \u00c1p D\u1ee5ng PDCA L\u00e0 G\u00ec?<\/strong><\/span><\/h2>\n<p>Tri\u1ec3n khai m\u00f4 h\u00ecnh PDCA trong qu\u1ea3n l\u00fd, c\u1ea3i ti\u1ebfn quy tr\u00ecnh c\u00f3 th\u1ec3 mang l\u1ea1i nhi\u1ec1u l\u1ee3i \u00edch, nh\u01b0ng c\u0169ng \u0111\u1ed1i m\u1eb7t v\u1edbi m\u1ed9t s\u1ed1 th\u00e1ch th\u1ee9c \u0111\u00e1ng k\u1ec3. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 th\u00e1ch th\u1ee9c ph\u1ed5 bi\u1ebfn khi \u00e1p d\u1ee5ng m\u00f4 h\u00ecnh n\u00e0y.<\/p>\n<h3><span id=\"71_Khang_Cu_Thay_Doi_Tu_Nhan_Vien\"><strong>7.1 Kh\u00e1ng C\u1ef1 Thay \u0110\u1ed5i T\u1eeb Nh\u00e2n Vi\u00ean<\/strong><\/span><\/h3>\n<p>M\u1ed9t trong nh\u1eefng th\u00e1ch th\u1ee9c l\u1edbn nh\u1ea5t l\u00e0 s\u1ef1 kh\u00e1ng c\u1ef1 t\u1eeb nh\u00e2n vi\u00ean khi thay \u0111\u1ed5i quy tr\u00ecnh l\u00e0m vi\u1ec7c. Nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 c\u1ea3m th\u1ea5y kh\u00f4ng tho\u1ea3i m\u00e1i v\u1edbi nh\u1eefng thay \u0111\u1ed5i m\u1edbi, \u0111\u1eb7c bi\u1ec7t n\u1ebfu h\u1ecd kh\u00f4ng hi\u1ec3u r\u00f5 l\u1ee3i \u00edch c\u1ee7a m\u00f4 h\u00ecnh PDCA th\u00ec c\u00f3 th\u1ec3 l\u00e0m cho h\u1ecd c\u1ea3m th\u1ea5y kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c b\u1ecb t\u0103ng l\u00ean.<\/p>\n<h3><span id=\"72_Thieu_Cam_Ket_Tu_Lanh_Dao\"><strong>7.2 Thi\u1ebfu Cam K\u1ebft T\u1eeb L\u00e3nh \u0110\u1ea1o<\/strong><\/span><\/h3>\n<p>\u0110\u1ec3 m\u00f4 h\u00ecnh PDCA \u0111\u01b0\u1ee3c tri\u1ec3n khai th\u00e0nh c\u00f4ng, c\u1ea7n c\u00f3 s\u1ef1 cam k\u1ebft m\u1ea1nh m\u1ebd t\u1eeb ban l\u00e3nh \u0111\u1ea1o. N\u1ebfu l\u00e3nh \u0111\u1ea1o kh\u00f4ng th\u1ef1c s\u1ef1 \u1ee7ng h\u1ed9 ho\u1eb7c kh\u00f4ng \u0111\u01b0a ra ch\u1ec9 \u0111\u1ea1o r\u00f5 r\u00e0ng, vi\u1ec7c tri\u1ec3n khai c\u00f3 th\u1ec3 g\u1eb7p kh\u00f3 kh\u0103n v\u00e0 thi\u1ebfu s\u1ef1 \u0111\u1ed3ng b\u1ed9.<\/p>\n<h3><span id=\"73_Thieu_Nguon_Luc\"><strong>7.3 Thi\u1ebfu Ngu\u1ed3n L\u1ef1c<\/strong><\/span><\/h3>\n<p>Vi\u1ec7c tri\u1ec3n khai PDCA \u0111\u00f2i h\u1ecfi ngu\u1ed3n l\u1ef1c v\u1ec1 th\u1eddi gian, nh\u00e2n l\u1ef1c, t\u00e0i ch\u00ednh \u0111\u1ec3 l\u1eadp k\u1ebf ho\u1ea1ch, th\u1ef1c hi\u1ec7n, ki\u1ec3m tra v\u00e0 h\u00e0nh \u0111\u1ed9ng \u0111i\u1ec1u ch\u1ec9nh. N\u1ebfu thi\u1ebfu ngu\u1ed3n l\u1ef1c, qu\u00e1 tr\u00ecnh n\u00e0y c\u00f3 th\u1ec3 b\u1ecb tr\u00ec ho\u00e3n ho\u1eb7c kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 nh\u01b0 mong \u0111\u1ee3i.<\/p>\n<h3><span id=\"74_Kho_Khan_Trong_Viec_Duy_Tri_Cai_Tien_Lien_Tuc\"><strong>7.4 Kh\u00f3 Kh\u0103n Trong Vi\u1ec7c Duy Tr\u00ec C\u1ea3i Ti\u1ebfn Li\u00ean T\u1ee5c<\/strong><\/span><\/h3>\n<p>M\u00f4 h\u00ecnh PDCA y\u00eau c\u1ea7u m\u1ed9t chu tr\u00ecnh c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c, nh\u01b0ng vi\u1ec7c duy tr\u00ec s\u1ef1 li\u00ean t\u1ee5c n\u00e0y kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng d\u1ec5 d\u00e0ng. Doanh nghi\u1ec7p c\u00f3 th\u1ec3 g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c duy tr\u00ec \u0111\u1ed9ng l\u1ef1c v\u00e0 s\u1ef1 t\u1eadp trung sau m\u1ed9t th\u1eddi gian, \u0111\u1eb7c bi\u1ec7t n\u1ebfu kh\u00f4ng c\u00f3 k\u1ebft qu\u1ea3 r\u00f5 r\u00e0ng ngay l\u1eadp t\u1ee9c.<\/p>\n<h3><span id=\"75_Phuc_Tap_Hoa_Quy_Trinh\"><strong>7.5 Ph\u1ee9c T\u1ea1p H\u00f3a Quy Tr\u00ecnh<\/strong><\/span><\/h3>\n<p>Trong m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p, vi\u1ec7c \u00e1p d\u1ee5ng PDCA c\u00f3 th\u1ec3 l\u00e0m ph\u1ee9c t\u1ea1p th\u00eam quy tr\u00ecnh n\u1ebfu kh\u00f4ng \u0111\u01b0\u1ee3c tri\u1ec3n khai m\u1ed9t c\u00e1ch linh ho\u1ea1t, ph\u00f9 h\u1ee3p v\u1edbi t\u00ecnh h\u00ecnh th\u1ef1c t\u1ebf c\u1ee7a t\u1ed5 ch\u1ee9c. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn vi\u1ec7c quy tr\u00ecnh tr\u1edf n\u00ean c\u1ed3ng k\u1ec1nh, t\u1ed1n th\u1eddi gian, kh\u00f4ng hi\u1ec7u qu\u1ea3.<\/p>\n<h3><span id=\"76_Thieu_Kha_Nang_Dieu_Chinh_Nhanh_Chong\"><strong>7.6 Thi\u1ebfu Kh\u1ea3 N\u0103ng \u0110i\u1ec1u Ch\u1ec9nh Nhanh Ch\u00f3ng<\/strong><\/span><\/h3>\n<p>PDCA y\u00eau c\u1ea7u vi\u1ec7c \u0111i\u1ec1u ch\u1ec9nh d\u1ef1a tr\u00ean k\u1ebft qu\u1ea3 c\u1ee7a giai \u0111o\u1ea1n &#8220;Check&#8221;, nh\u01b0ng n\u1ebfu t\u1ed5 ch\u1ee9c kh\u00f4ng c\u00f3 kh\u1ea3 n\u0103ng \u0111i\u1ec1u ch\u1ec9nh nhanh ch\u00f3ng ho\u1eb7c g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c thay \u0111\u1ed5i, chu tr\u00ecnh c\u1ea3i ti\u1ebfn s\u1ebd b\u1ecb ch\u1eadm l\u1ea1i, \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn hi\u1ec7u qu\u1ea3 t\u1ed5ng th\u1ec3.<\/p>\n<p>Nh\u1eefng th\u00e1ch th\u1ee9c n\u00e0y \u0111\u00f2i h\u1ecfi c\u00e1c t\u1ed5 ch\u1ee9c ph\u1ea3i c\u00f3 chi\u1ebfn l\u01b0\u1ee3c r\u00f5 r\u00e0ng, s\u1ef1 h\u1ed7 tr\u1ee3 m\u1ea1nh m\u1ebd t\u1eeb l\u00e3nh \u0111\u1ea1o c\u00f9ng s\u1ef1 cam k\u1ebft t\u1eeb to\u00e0n b\u1ed9 nh\u00e2n vi\u00ean \u0111\u1ec3 tri\u1ec3n khai m\u00f4 h\u00ecnh PDCA m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 v\u00e0 b\u1ec1n v\u1eefng.<\/p>\n<h2><span id=\"8_Phan_Biet_Chu_Trinh_PDCA_Six_Sigma_Va_Kaizen\"><strong>8. Ph\u00e2n Bi\u1ec7t Chu Tr\u00ecnh PDCA, Six Sigma V\u00e0 Kaizen<\/strong><\/span><\/h2>\n<p>PDCA, Six Sigma, Kaizen \u0111\u1ec1u l\u00e0 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 c\u1ea3i ti\u1ebfn quy tr\u00ecnh, nh\u01b0ng ch\u00fang c\u00f3 nh\u1eefng \u0111\u1eb7c \u0111i\u1ec3m kh\u00e1c nhau.<\/p>\n<table>\n<tbody>\n<tr>\n<td style=\"text-align: center;\"><strong>\u0110\u1eb7c \u0111i\u1ec3m<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>PDCA<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Six Sigma<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Kaizen<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">M\u1ee5c ti\u00eau<\/td>\n<td style=\"text-align: center;\">C\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c<\/td>\n<td style=\"text-align: center;\">Lo\u1ea1i b\u1ecf l\u1ed7i, gi\u1ea3m bi\u1ebfn \u0111\u1ed9ng<\/td>\n<td style=\"text-align: center;\">C\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c \u1edf m\u1ecdi c\u1ea5p \u0111\u1ed9<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Ph\u1ea1m vi<\/td>\n<td style=\"text-align: center;\">R\u1ed9ng, nhi\u1ec1u l\u0129nh v\u1ef1c<\/td>\n<td style=\"text-align: center;\">Chuy\u00ean s\u00e2u, c\u1ea7n th\u1ed1ng k\u00ea<\/td>\n<td style=\"text-align: center;\">To\u00e0n di\u1ec7n, m\u1ecdi kh\u00eda c\u1ea1nh<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">C\u00e1ch ti\u1ebfp c\u1eadn<\/td>\n<td style=\"text-align: center;\">Chu k\u1ef3 l\u1eb7p l\u1ea1i <strong>(Plan-Do-Check Act)<\/strong><\/td>\n<td style=\"text-align: center;\">DMAIC, DMADV, d\u1ef1a tr\u00ean d\u1eef li\u1ec7u<\/td>\n<td style=\"text-align: center;\">C\u1ea3i ti\u1ebfn nh\u1ecf, t\u1eadp trung v\u00e0o con ng\u01b0\u1eddi<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">\u0110\u1eb7c \u0111i\u1ec3m n\u1ed5i b\u1eadt<\/td>\n<td style=\"text-align: center;\">Linh ho\u1ea1t, d\u1ec5 \u00e1p d\u1ee5ng<\/td>\n<td style=\"text-align: center;\">H\u1ec7 th\u1ed1ng, d\u1ef1a tr\u00ean th\u1ed1ng k\u00ea<\/td>\n<td style=\"text-align: center;\">C\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c, v\u0103n h\u00f3a t\u1ed5 ch\u1ee9c<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">\u1ee8ng d\u1ee5ng<\/td>\n<td style=\"text-align: center;\">Quy tr\u00ecnh, qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng<\/td>\n<td style=\"text-align: center;\">S\u1ea3n xu\u1ea5t, d\u1ecbch v\u1ee5 ph\u1ee9c t\u1ea1p<\/td>\n<td style=\"text-align: center;\">To\u00e0n b\u1ed9 t\u1ed5 ch\u1ee9c, s\u1ea3n xu\u1ea5t, d\u1ecbch v\u1ee5<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2><span id=\"9_Vi_Du_Ve_Mo_Hinh_PDCA\"><strong>9. V\u00ed D\u1ee5 V\u1ec1 M\u00f4 H\u00ecnh PDCA<\/strong><\/span><\/h2>\n<figure id=\"attachment_91205\" aria-describedby=\"caption-attachment-91205\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" class=\"wp-image-91205 size-full\" src=\"https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2024\/08\/Vi-Du-Ve-Mo-Hinh-PDCA.jpg\" alt=\"chu tr\u00ecnh pdca\" width=\"800\" height=\"466\" srcset=\"https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2024\/08\/Vi-Du-Ve-Mo-Hinh-PDCA.jpg 800w, https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2024\/08\/Vi-Du-Ve-Mo-Hinh-PDCA-300x175.jpg 300w, https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2024\/08\/Vi-Du-Ve-Mo-Hinh-PDCA-150x87.jpg 150w, https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2024\/08\/Vi-Du-Ve-Mo-Hinh-PDCA-768x447.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-91205\" class=\"wp-caption-text\"><center>V\u00ed D\u1ee5 V\u1ec1 M\u00f4 H\u00ecnh PDCA<\/center><\/figcaption><\/figure>\n<p>\u0110\u1ec3 gi\u00fap b\u1ea1n d\u1ec5 d\u00e0ng hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 m\u00f4 h\u00ecnh PDCA, c\u00f9ng \u0111i v\u00e0o m\u1ed9t v\u00ed d\u1ee5 c\u1ee5 th\u1ec3 nh\u01b0 sau:<\/p>\n<h3><span id=\"91_Tap_Doan_Nestle\"><strong>9.1 T\u1eadp \u0110o\u00e0n Nestl\u00e9<\/strong><\/span><\/h3>\n<p><strong>Case-study: C\u1ea3i ti\u1ebfn quy tr\u00ecnh s\u1ea3n xu\u1ea5t t\u1ea1i nh\u00e0 m\u00e1y th\u1ef1c ph\u1ea9m<\/strong><\/p>\n<ul>\n<li aria-level=\"1\">Plan (L\u1eadp k\u1ebf ho\u1ea1ch): Nestl\u00e9 x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u c\u1ea3i ti\u1ebfn quy tr\u00ecnh s\u1ea3n xu\u1ea5t t\u1ea1i m\u1ed9t trong nh\u1eefng nh\u00e0 m\u00e1y th\u1ef1c ph\u1ea9m c\u1ee7a h\u1ecd nh\u1eb1m gi\u1ea3m l\u00e3ng ph\u00ed nguy\u00ean li\u1ec7u v\u00e0 n\u00e2ng cao hi\u1ec7u qu\u1ea3 s\u1ea3n xu\u1ea5t. \u0110\u1ed9i ng\u0169 qu\u1ea3n l\u00fd \u0111\u00e3 l\u1eadp k\u1ebf ho\u1ea1ch chi ti\u1ebft, ph\u00e2n t\u00edch c\u00e1c \u0111i\u1ec3m y\u1ebfu trong quy tr\u00ecnh hi\u1ec7n t\u1ea1i, \u0111\u1ec1 xu\u1ea5t c\u00e1c bi\u1ec7n ph\u00e1p c\u1ea3i ti\u1ebfn.<\/li>\n<li aria-level=\"1\">Do (Th\u1ef1c hi\u1ec7n): Sau khi l\u1eadp k\u1ebf ho\u1ea1ch, Nestl\u00e9 ti\u1ebfn h\u00e0nh tri\u1ec3n khai c\u00e1c c\u1ea3i ti\u1ebfn nh\u01b0 \u00e1p d\u1ee5ng c\u00f4ng ngh\u1ec7 m\u1edbi, t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh ki\u1ec3m tra ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean v\u1ec1 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p s\u1ea3n xu\u1ea5t hi\u1ec7u qu\u1ea3.<\/li>\n<li aria-level=\"1\">Check (Ki\u1ec3m tra): Nestl\u00e9 ti\u1ebfn h\u00e0nh thu th\u1eadp d\u1eef li\u1ec7u v\u1ec1 hi\u1ec7u qu\u1ea3 s\u1ea3n xu\u1ea5t sau khi th\u1ef1c hi\u1ec7n c\u00e1c c\u1ea3i ti\u1ebfn. H\u1ecd so s\u00e1nh k\u1ebft qu\u1ea3 v\u1edbi c\u00e1c ch\u1ec9 ti\u00eau \u0111\u1ec1 ra trong giai \u0111o\u1ea1n l\u1eadp k\u1ebf ho\u1ea1ch \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 th\u00e0nh c\u00f4ng.<\/li>\n<li aria-level=\"1\">Act (H\u00e0nh \u0111\u1ed9ng): D\u1ef1a tr\u00ean k\u1ebft qu\u1ea3 thu th\u1eadp \u0111\u01b0\u1ee3c, Nestl\u00e9 th\u1ef1c hi\u1ec7n c\u00e1c \u0111i\u1ec1u ch\u1ec9nh c\u1ea7n thi\u1ebft \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh. Nh\u1eefng c\u1ea3i ti\u1ebfn th\u00e0nh c\u00f4ng \u0111\u01b0\u1ee3c chu\u1ea9n h\u00f3a, \u00e1p d\u1ee5ng r\u1ed9ng r\u00e3i t\u1ea1i c\u00e1c nh\u00e0 m\u00e1y kh\u00e1c c\u1ee7a t\u1eadp \u0111o\u00e0n.<\/li>\n<\/ul>\n<p><strong>K\u1ebft qu\u1ea3<\/strong>: Nestl\u00e9 \u0111\u00e3 gi\u1ea3m \u0111\u00e1ng k\u1ec3 l\u00e3ng ph\u00ed nguy\u00ean li\u1ec7u v\u00e0 n\u00e2ng cao hi\u1ec7u qu\u1ea3 s\u1ea3n xu\u1ea5t, t\u1eeb \u0111\u00f3 c\u1ea3i thi\u1ec7n n\u0103ng su\u1ea5t, gi\u1ea3m chi ph\u00ed s\u1ea3n xu\u1ea5t.<\/p>\n<h3><span id=\"92_Tap_Doan_Lockheed_Martin\"><strong>9.2 T\u1eadp \u0110o\u00e0n Lockheed Martin<\/strong><\/span><\/h3>\n<p><strong>Case-study: N\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m qu\u1ed1c ph\u00f2ng<\/strong><\/p>\n<ul>\n<li aria-level=\"1\">Plan (L\u1eadp k\u1ebf ho\u1ea1ch): Lockheed Martin nh\u1eadn th\u1ea5y c\u1ea7n n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m qu\u1ed1c ph\u00f2ng, \u0111\u1eb7c bi\u1ec7t l\u00e0 trong c\u00e1c d\u1ef1 \u00e1n s\u1ea3n xu\u1ea5t m\u00e1y bay chi\u1ebfn \u0111\u1ea5u. C\u00f4ng ty \u0111\u00e3 l\u1eadp k\u1ebf ho\u1ea1ch c\u1ea3i ti\u1ebfn quy tr\u00ecnh ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng b\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh c\u00e1c y\u1ebfu t\u1ed1 g\u00e2y ra l\u1ed7i trong quy tr\u00ecnh s\u1ea3n xu\u1ea5t.<\/li>\n<li aria-level=\"1\">Do (Th\u1ef1c hi\u1ec7n): Lockheed Martin ti\u1ebfn h\u00e0nh c\u00e1c th\u1eed nghi\u1ec7m tr\u00ean c\u00e1c d\u00f2ng s\u1ea3n ph\u1ea9m m\u1eabu, \u0111\u1ed3ng th\u1eddi tri\u1ec3n khai \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean v\u00e0 \u00e1p d\u1ee5ng c\u00f4ng ngh\u1ec7 ti\u00ean ti\u1ebfn trong s\u1ea3n xu\u1ea5t. H\u1ecd c\u0169ng c\u1ea3i ti\u1ebfn h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ec3 gi\u1ea3m thi\u1ec3u l\u1ed7i s\u1ea3n xu\u1ea5t.<\/li>\n<li aria-level=\"1\">Check (Ki\u1ec3m tra): Lockheed Martin thu th\u1eadp d\u1eef li\u1ec7u t\u1eeb c\u00e1c th\u1eed nghi\u1ec7m v\u00e0 quy tr\u00ecnh s\u1ea3n xu\u1ea5t th\u1ef1c t\u1ebf \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u1ee7a c\u00e1c c\u1ea3i ti\u1ebfn. H\u1ecd ti\u1ebfn h\u00e0nh c\u00e1c ki\u1ec3m tra ch\u1ea5t l\u01b0\u1ee3ng nghi\u00eam ng\u1eb7t, ph\u00e2n t\u00edch d\u1eef li\u1ec7u \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh c\u00e1c v\u1ea5n \u0111\u1ec1 c\u00f2n t\u1ed3n t\u1ea1i.<\/li>\n<li aria-level=\"1\">Act (H\u00e0nh \u0111\u1ed9ng): C\u00f4ng ty th\u1ef1c hi\u1ec7n \u0111i\u1ec1u ch\u1ec9nh c\u1ea7n thi\u1ebft d\u1ef1a tr\u00ean k\u1ebft qu\u1ea3 ki\u1ec3m tra, ti\u1ebfp t\u1ee5c c\u1ea3i ti\u1ebfn h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng. C\u00e1c bi\u1ec7n ph\u00e1p hi\u1ec7u qu\u1ea3 \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng r\u1ed9ng r\u00e3i trong c\u00e1c d\u1ef1 \u00e1n s\u1ea3n xu\u1ea5t kh\u00e1c c\u1ee7a t\u1eadp \u0111o\u00e0n.<\/li>\n<\/ul>\n<p><strong>K\u1ebft qu\u1ea3<\/strong>: Lockheed Martin \u0111\u00e3 c\u1ea3i thi\u1ec7n \u0111\u00e1ng k\u1ec3 ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, gi\u1ea3m thi\u1ec3u l\u1ed7i s\u1ea3n xu\u1ea5t v\u00e0 \u0111\u00e1p \u1ee9ng c\u00e1c ti\u00eau chu\u1ea9n kh\u1eaft khe c\u1ee7a ng\u00e0nh qu\u1ed1c ph\u00f2ng.<\/p>\n<h3><span id=\"93_Nike\"><strong>9.3 Nike<\/strong><\/span><\/h3>\n<p><strong>Case-study: T\u1ed1i \u01b0u h\u00f3a chu\u1ed7i cung \u1ee9ng<\/strong><\/p>\n<ul>\n<li aria-level=\"1\">Plan (L\u1eadp k\u1ebf ho\u1ea1ch): Nike nh\u1eadn ra c\u1ea7n t\u1ed1i \u01b0u h\u00f3a chu\u1ed7i cung \u1ee9ng to\u00e0n c\u1ea7u c\u1ee7a m\u00ecnh \u0111\u1ec3 gi\u1ea3m chi ph\u00ed v\u1eadn h\u00e0nh, c\u1ea3i thi\u1ec7n t\u1ed1c \u0111\u1ed9 giao h\u00e0ng. C\u00f4ng ty ti\u1ebfn h\u00e0nh ph\u00e2n t\u00edch to\u00e0n b\u1ed9 chu\u1ed7i cung \u1ee9ng, x\u00e1c \u0111\u1ecbnh c\u00e1c \u0111i\u1ec3m y\u1ebfu v\u00e0 l\u1eadp k\u1ebf ho\u1ea1ch c\u1ea3i ti\u1ebfn.<\/li>\n<li aria-level=\"1\">Do (Th\u1ef1c hi\u1ec7n): Nike b\u1eaft \u0111\u1ea7u th\u1ef1c hi\u1ec7n c\u00e1c bi\u1ec7n ph\u00e1p c\u1ea3i ti\u1ebfn nh\u01b0 t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh nh\u1eadp kho, \u00e1p d\u1ee5ng c\u00f4ng ngh\u1ec7 qu\u1ea3n l\u00fd kho th\u00f4ng minh v\u00e0 h\u1ee3p t\u00e1c ch\u1eb7t ch\u1ebd v\u1edbi c\u00e1c nh\u00e0 cung c\u1ea5p. H\u1ecd c\u0169ng tri\u1ec3n khai c\u00e1c chi\u1ebfn l\u01b0\u1ee3c gi\u1ea3m thi\u1ec3u t\u1ed3n kho, t\u1ed1i \u01b0u h\u00f3a v\u1eadn chuy\u1ec3n.<\/li>\n<li aria-level=\"1\">Check (Ki\u1ec3m tra): Nike theo d\u00f5i s\u00e1t sao c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t c\u1ee7a chu\u1ed7i cung \u1ee9ng nh\u01b0 th\u1eddi gian giao h\u00e0ng, chi ph\u00ed v\u1eadn chuy\u1ec3n, m\u1ee9c \u0111\u1ed9 t\u1ed3n kho. H\u1ecd so s\u00e1nh c\u00e1c ch\u1ec9 s\u1ed1 n\u00e0y v\u1edbi m\u1ee5c ti\u00eau ban \u0111\u1ea7u \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u1ee7a c\u00e1c c\u1ea3i ti\u1ebfn.<\/li>\n<li aria-level=\"1\">Act (H\u00e0nh \u0111\u1ed9ng): D\u1ef1a tr\u00ean d\u1eef li\u1ec7u thu th\u1eadp \u0111\u01b0\u1ee3c, Nike ti\u1ebfp t\u1ee5c \u0111i\u1ec1u ch\u1ec9nh c\u00e1c quy tr\u00ecnh trong chu\u1ed7i cung \u1ee9ng, c\u1ea3i ti\u1ebfn c\u00f4ng ngh\u1ec7, t\u1ed1i \u01b0u h\u00f3a quan h\u1ec7 v\u1edbi nh\u00e0 cung c\u1ea5p. C\u00e1c bi\u1ec7n ph\u00e1p th\u00e0nh c\u00f4ng \u0111\u01b0\u1ee3c nh\u00e2n r\u1ed9ng trong c\u00e1c khu v\u1ef1c kh\u00e1c.<\/li>\n<\/ul>\n<p><strong>K\u1ebft qu\u1ea3:<\/strong> Nike \u0111\u00e3 th\u00e0nh c\u00f4ng trong vi\u1ec7c gi\u1ea3m thi\u1ec3u chi ph\u00ed chu\u1ed7i cung \u1ee9ng, t\u0103ng t\u1ed1c \u0111\u1ed9 giao h\u00e0ng v\u00e0 c\u1ea3i thi\u1ec7n kh\u1ea3 n\u0103ng \u0111\u00e1p \u1ee9ng nhu c\u1ea7u th\u1ecb tr\u01b0\u1eddng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/p>\n<p>Nh\u01b0 v\u1eady, qua b\u00e0i vi\u1ebft tr\u00ean <a href=\"https:\/\/jobsgo.vn\/\" target=\"_blank\" rel=\"noopener\"><strong>JobsGO<\/strong><\/a> \u0111\u00e3 gi\u00fap b\u1ea1n hi\u1ec3u <strong>m\u00f4 h\u00ecnh PDCA l\u00e0 g\u00ec<\/strong> r\u1ed3i \u0111\u00fang kh\u00f4ng? T\u1eeb vi\u1ec7c \u00e1p d\u1ee5ng v\u00e0o qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng cho \u0111\u1ebfn nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c tuy\u1ec3n d\u1ee5ng hi\u1ec7n \u0111\u1ea1i, PDCA lu\u00f4n t\u1ea1o ra m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3, linh ho\u1ea1t v\u00e0 \u0111\u00e1p \u1ee9ng nhanh ch\u00f3ng v\u1edbi b\u1ea5t k\u1ef3 th\u00e1ch th\u1ee9c n\u00e0o c\u1ee7a th\u1ecb tr\u01b0\u1eddng. Hy v\u1ecdng, th\u00f4ng qua \u0111\u00f3, nh\u00e0 qu\u1ea3n l\u00fd bi\u1ebft c\u00e1ch \u1ee9ng d\u1ee5ng m\u00f4 h\u00ecnh PDCA trong l\u00e0m vi\u1ec7c nh\u00f3m hi\u1ec7u qu\u1ea3 nh\u1ea5t.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>4.5\/5 &#8211; (1 vote) M\u00f4 h\u00ecnh PDCA \u0111ang tr\u1edf th\u00e0nh m\u1ed9t c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd v\u00f4 c\u00f9ng hi\u1ec7u qu\u1ea3 trong vi\u1ec7c c\u1ea3i ti\u1ebfn quy tr\u00ecnh v\u00e0 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u0169ng nh\u01b0 hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c&#8230;<\/p>\n","protected":false},"author":43,"featured_media":91208,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_focuskw":"M\u00f4 h\u00ecnh PDCA l\u00e0 g\u00ec","_yoast_wpseo_title":"M\u00f4 H\u00ecnh PDCA L\u00e0 G\u00ec? Hi\u1ec3u V\u1ec1 M\u00f4 H\u00ecnh PDCA Nh\u01b0 Th\u1ebf N\u00e0o? %%sep%% %%sitename%%","_yoast_wpseo_metadesc":"M\u00f4 h\u00ecnh PDCA l\u00e0 g\u00ec? M\u00f4 h\u00ecnh PDCA l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00fd c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c. Tham kh\u1ea3o chu tr\u00ecnh 4 b\u01b0\u1edbc PDCA gi\u00fap doanh nghi\u1ec7p l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 nh\u1ea5t!","_yoast_wpseo_focus_keyphrase":"","faq":"1. PDCA C\u00f3 C\u1ea7n Ph\u1ea3i \u0110\u01b0\u1ee3c L\u1eb7p \u0110i L\u1eb7p L\u1ea1i Kh\u00f4ng?\r\n\r\nC\u00f3, PDCA l\u00e0 m\u1ed9t chu tr\u00ecnh l\u1eb7p \u0111i l\u1eb7p l\u1ea1i. Vi\u1ec7c l\u1eb7p l\u1ea1i c\u00e1c b\u01b0\u1edbc gi\u00fap doanh nghi\u1ec7p li\u00ean t\u1ee5c c\u1ea3i ti\u1ebfn v\u00e0 t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh.\r\n\r\n2. M\u00f4 H\u00ecnh PDCA C\u00f3 Y\u00eau C\u1ea7u Ph\u1ea7n M\u1ec1m Ho\u1eb7c C\u00f4ng C\u1ee5 \u0110\u1eb7c Bi\u1ec7t Kh\u00f4ng?\r\n\r\nKh\u00f4ng, PDCA kh\u00f4ng y\u00eau c\u1ea7u ph\u1ea7n m\u1ec1m ho\u1eb7c c\u00f4ng c\u1ee5 \u0111\u1eb7c bi\u1ec7t. Tuy nhi\u00ean, c\u00e1c c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 c\u00f3 th\u1ec3 gi\u00fap theo d\u00f5i v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc c\u1ee7a PDCA hi\u1ec7u qu\u1ea3 h\u01a1n.\r\n\r\n3. M\u00f4 H\u00ecnh PDCA C\u00f3 Th\u1ec3 \u00c1p D\u1ee5ng Cho Nh\u1eefng L\u0129nh V\u1ef1c N\u00e0o?\r\n\r\nPDCA c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng cho nhi\u1ec1u l\u0129nh v\u1ef1c, bao g\u1ed3m qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng, c\u1ea3i ti\u1ebfn quy tr\u00ecnh, ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m, qu\u1ea3n l\u00fd d\u1ef1 \u00e1n v\u00e0 qu\u1ea3n l\u00fd thay \u0111\u1ed5i.\r\n\r\n4. C\u00f3 Th\u1ec3 S\u1eed D\u1ee5ng PDCA Cho D\u1ef1 \u00c1n Ng\u1eafn H\u1ea1n Kh\u00f4ng?\r\n\r\nC\u00f3, PDCA c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng cho c\u1ea3 d\u1ef1 \u00e1n ng\u1eafn h\u1ea1n v\u00e0 d\u00e0i h\u1ea1n. M\u00f4 h\u00ecnh n\u00e0y gi\u00fap qu\u1ea3n l\u00fd c\u00e1c b\u01b0\u1edbc c\u1ea3i ti\u1ebfn trong c\u00e1c d\u1ef1 \u00e1n c\u00f3 quy m\u00f4 kh\u00e1c nhau.\r\n","nganh_nghe_chuc_vu_lien_quan":["Qu\u1ea3n L\u00fd Nh\u00e2n S\u1ef1","Qu\u1ea3n L\u00fd S\u1ea3n Xu\u1ea5t"]},"categories":[3043],"tags":[3106,3774,3714],"yoast_head":"\n<title>M\u00f4 H\u00ecnh PDCA L\u00e0 G\u00ec? Hi\u1ec3u V\u1ec1 M\u00f4 H\u00ecnh PDCA Nh\u01b0 Th\u1ebf N\u00e0o? - JobsGO Blog<\/title>\n<meta name=\"description\" content=\"M\u00f4 h\u00ecnh PDCA l\u00e0 g\u00ec? M\u00f4 h\u00ecnh PDCA l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00fd c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c. Tham kh\u1ea3o chu tr\u00ecnh 4 b\u01b0\u1edbc PDCA gi\u00fap doanh nghi\u1ec7p l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 nh\u1ea5t!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jobsgo.vn\/blog\/mo-hinh-pdca-la-gi\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"M\u00f4 H\u00ecnh PDCA L\u00e0 G\u00ec? Hi\u1ec3u V\u1ec1 M\u00f4 H\u00ecnh PDCA Nh\u01b0 Th\u1ebf N\u00e0o? - JobsGO Blog\" \/>\n<meta property=\"og:description\" content=\"M\u00f4 h\u00ecnh PDCA l\u00e0 g\u00ec? M\u00f4 h\u00ecnh PDCA l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00fd c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c. Tham kh\u1ea3o chu tr\u00ecnh 4 b\u01b0\u1edbc PDCA gi\u00fap doanh nghi\u1ec7p l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 nh\u1ea5t!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jobsgo.vn\/blog\/mo-hinh-pdca-la-gi\/\" \/>\n<meta property=\"og:site_name\" content=\"JobsGO Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/JobsGOVN\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-02-24T04:32:45+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-14T08:33:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2024\/08\/Mo-Hinh-PDCA-La-Gi.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"544\" \/>\n<meta name=\"twitter:card\" content=\"summary\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"20 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/jobsgo.vn\/blog\/#organization\",\"name\":\"JobsGO\",\"url\":\"https:\/\/jobsgo.vn\/blog\/\",\"sameAs\":[\"https:\/\/www.facebook.com\/JobsGOVN\/\",\"http:\/\/instagram.com\/jobsgo_vn\",\"https:\/\/www.linkedin.com\/company\/josbgo.vn\"],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/jobsgo.vn\/blog\/#logo\",\"inLanguage\":\"vi\",\"url\":\"https:\/\/jobsgo.vn\/blog\/wp-content\/uploads\/2018\/01\/jobsgo-logo.png\",\"contentUrl\":\"https:\/\/jobsgo.vn\/blog\/wp-content\/uploads\/2018\/01\/jobsgo-logo.png\",\"width\":149,\"height\":161,\"caption\":\"JobsGO\"},\"image\":{\"@id\":\"https:\/\/jobsgo.vn\/blog\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/jobsgo.vn\/blog\/#website\",\"url\":\"https:\/\/jobsgo.vn\/blog\/\",\"name\":\"JobsGO Blog\",\"description\":\"T\\u1ed5ng h\\u1ee3p c\\u00e1c b\\u00ed quy\\u1ebft t\\u00ecm vi\\u1ec7c v\\u00e0 ph\\u00e1t tri\\u1ec3n s\\u1ef1 nghi\\u1ec7p v\\u1edbi JobsGO\",\"publisher\":{\"@id\":\"https:\/\/jobsgo.vn\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/jobsgo.vn\/blog\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"vi\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/jobsgo.vn\/blog\/mo-hinh-pdca-la-gi\/#primaryimage\",\"inLanguage\":\"vi\",\"url\":\"https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2024\/08\/Mo-Hinh-PDCA-La-Gi.jpg\",\"contentUrl\":\"https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2024\/08\/Mo-Hinh-PDCA-La-Gi.jpg\",\"width\":800,\"height\":544,\"caption\":\"M\\u00f4 H\\u00ecnh PDCA L\\u00e0 G\\u00ec?\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jobsgo.vn\/blog\/mo-hinh-pdca-la-gi\/#webpage\",\"url\":\"https:\/\/jobsgo.vn\/blog\/mo-hinh-pdca-la-gi\/\",\"name\":\"M\\u00f4 H\\u00ecnh PDCA L\\u00e0 G\\u00ec? 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