{"id":48223,"date":"2024-11-29T10:02:34","date_gmt":"2024-11-29T03:02:34","guid":{"rendered":"https:\/\/jobsgo.vn\/blog\/?p=48223"},"modified":"2024-11-29T17:22:52","modified_gmt":"2024-11-29T10:22:52","slug":"feedback-la-gi","status":"publish","type":"post","link":"https:\/\/jobsgo.vn\/blog\/feedback-la-gi\/","title":{"rendered":"Feedback L\u00e0 G\u00ec? Kh\u00e1m Ph\u00e1 3 Lo\u1ea1i Feedback Th\u01b0\u1eddng G\u1eb7p"},"content":{"rendered":"\n
Feedback l\u00e0 thu\u1eadt ng\u1eef \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng kh\u00e1 ph\u1ed5 bi\u1ebfn trong nhi\u1ec1u l\u0129nh v\u1ef1c hi\u1ec7n nay. Tuy nhi\u00ean, v\u00ec xu\u1ea5t ph\u00e1t l\u00e0 t\u1eeb ti\u1ebfng Anh n\u00ean kh\u00f4ng ph\u1ea3i ai c\u0169ng hi\u1ec3u r\u00f5 <\/em>Feedback l\u00e0 g\u00ec?<\/em><\/strong> Feedback t\u1ed1t hay x\u1ea5u? V\u1eady th\u00ec trong b\u00e0i vi\u1ebft n\u00e0y, <\/em>JobsGO<\/em><\/strong><\/a> s\u1ebd gi\u00fap b\u1ea1n gi\u1ea3i \u0111\u00e1p to\u00e0n b\u1ed9 nh\u1eefng th\u1eafc m\u1eafc li\u00ean quan \u0111\u1ebfn thu\u1eadt ng\u1eef n\u00e0y.\u00a0<\/em><\/p>\n M\u1ee5c l\u1ee5c<\/p> Feedback<\/strong><\/a> l\u00e0 ph\u1ea3n h\u1ed3i, \u0111\u00e1nh gi\u00e1, nh\u1eadn x\u00e9t c\u00f3 \u0111\u1ecbnh h\u01b0\u1edbng v\u1ec1 n\u0103ng l\u1ef1c, k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c ho\u1eb7c h\u00e0nh vi c\u1ee7a m\u1ed9t c\u00e1 nh\u00e2n nh\u1eb1m m\u1ee5c \u0111\u00edch c\u1ea3i thi\u1ec7n v\u00e0 ph\u00e1t tri\u1ec3n. B\u1ea3n ch\u1ea5t c\u1ee7a Feedback kh\u00f4ng ph\u1ea3i l\u00e0 ph\u00ea ph\u00e1n hay ch\u1ec9 tr\u00edch, m\u00e0 l\u00e0 cung c\u1ea5p nh\u1eefng g\u00f3c nh\u00ecn kh\u00e1ch quan, x\u00e2y d\u1ef1ng \u0111\u1ec3 gi\u00fap ng\u01b0\u1eddi nh\u1eadn hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 \u0111i\u1ec3m m\u1ea1nh, \u0111i\u1ec3m y\u1ebfu c\u1ee7a b\u1ea3n th\u00e2n. M\u1ed9t ph\u1ea3n h\u1ed3i hi\u1ec7u qu\u1ea3 lu\u00f4n mang t\u00ednh trung th\u1ef1c, c\u1ee5 th\u1ec3, gi\u00fap ng\u01b0\u1eddi nh\u1eadn c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng ngay \u0111\u1ec3 n\u00e2ng cao n\u0103ng l\u1ef1c c\u00e1 nh\u00e2n.<\/p><\/blockquote>\n Feedback l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 giao ti\u1ebfp quan tr\u1ecdng gi\u00fap c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c v\u00e0 ph\u00e1t tri\u1ec3n c\u00e1 nh\u00e2n. M\u1ed9t ph\u1ea3n h\u1ed3i ch\u1ea5t l\u01b0\u1ee3ng kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 l\u1eddi nh\u1eadn x\u00e9t, m\u00e0 c\u00f2n l\u00e0 c\u1ea7u n\u1ed1i k\u1ebft n\u1ed1i s\u1ef1 hi\u1ec3u bi\u1ebft gi\u1eefa c\u00e1c c\u00e1 nh\u00e2n trong m\u00f4i tr\u01b0\u1eddng chuy\u00ean nghi\u1ec7p. Ph\u1ea3n h\u1ed3i t\u1ed1t lu\u00f4n mang t\u00ednh x\u00e2y d\u1ef1ng, c\u1ee5 th\u1ec3, ch\u00e2n th\u00e0nh, h\u01b0\u1edbng t\u1edbi m\u1ee5c ti\u00eau ph\u00e1t tri\u1ec3n n\u0103ng l\u1ef1c c\u1ee7a \u0111\u1ed1i t\u01b0\u1ee3ng nh\u1eadn. Ng\u01b0\u1ee3c l\u1ea1i, Feedback k\u00e9m th\u01b0\u1eddng mang t\u00ednh ch\u1ec9 tr\u00edch, chung chung v\u00e0 kh\u00f4ng mang l\u1ea1i gi\u00e1 tr\u1ecb th\u1ef1c s\u1ef1. N\u00f3 ch\u00fa tr\u1ecdng v\u00e0o vi\u1ec7c ch\u00ea bai l\u1ed7i l\u1ea7m m\u00e0 kh\u00f4ng \u0111\u1ec1 xu\u1ea5t ph\u01b0\u01a1ng \u00e1n c\u1ea3i thi\u1ec7n. Feedback t\u1ed1t gi\u00fap ng\u01b0\u1eddi nh\u1eadn ph\u00e1t tri\u1ec3n v\u00e0 \u0111\u01b0\u1ee3c \u0111\u1ed9ng vi\u00ean, c\u00f2n Feedback x\u1ea5u g\u00e2y n\u1ea3n ch\u00ed, m\u1ea5t \u0111\u1ed9ng l\u1ef1c, th\u1eadm ch\u00ed t\u1ea1o ra s\u1ef1 m\u00e2u thu\u1eabn trong giao ti\u1ebfp.<\/p>\n >> Xem th\u00eam: <\/strong>L\u00e0m sao \u0111\u1ec3 \u0111\u01b0a ra Feedback t\u1ed1t n\u01a1i c\u00f4ng s\u1edf?<\/strong><\/a><\/p>\n Hi\u1ec7n nay, thu\u1eadt ng\u1eef \u201cFeedback\u201d xu\u1ea5t hi\u1ec7n r\u1ed9ng r\u00e3i trong nhi\u1ec1u l\u0129nh v\u1ef1c kh\u00e1c nhau, \u0111\u1eb7c bi\u1ec7t l\u00e0 trong kinh doanh v\u00e0 b\u00e1n h\u00e0ng. N\u00f3 th\u01b0\u1eddng \u0111\u01b0\u1ee3c hi\u1ec3u nh\u01b0 m\u1ed9t c\u00e1ch di\u1ec5n \u0111\u1ea1t thay th\u1ebf cho t\u1eeb \u201cph\u1ea3n h\u1ed3i\u201d ho\u1eb7c \u201ctr\u1ea3 l\u1eddi.\u201d Trong b\u1ed1i c\u1ea3nh th\u01b0\u01a1ng m\u1ea1i, b\u1ea5t k\u1ef3 \u00fd ki\u1ebfn, \u0111\u00e1nh gi\u00e1 hay nh\u1eadn x\u00e9t n\u00e0o t\u1eeb kh\u00e1ch h\u00e0ng v\u1ec1 s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 \u0111\u1ec1u \u0111\u01b0\u1ee3c coi l\u00e0 Feedback. \u0110\u00e2y l\u00e0 k\u00eanh giao ti\u1ebfp quan tr\u1ecdng, gi\u00fap doanh nghi\u1ec7p hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 nhu c\u1ea7u, k\u1ef3 v\u1ecdng, m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng, t\u1eeb \u0111\u00f3 c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 gia t\u0103ng gi\u00e1 tr\u1ecb d\u1ecbch v\u1ee5.<\/p>\n C\u1ee5 th\u1ec3, m\u1ed9t s\u1ed1 ngu\u1ed3n Feedback ph\u1ed5 bi\u1ebfn l\u00e0:<\/p>\n Feedback g\u1ed3m c\u00f3 3 lo\u1ea1i l\u00e0 t\u00edch c\u1ef1c, ti\u00eau c\u1ef1c v\u00e0 x\u00e2y d\u1ef1ng. H\u00e3y c\u00f9ng JobsGO t\u00ecm hi\u1ec3u \u0111\u1ec3 n\u1eafm r\u00f5 h\u01a1n v\u1ec1 3 lo\u1ea1i Feedback n\u00e0y c\u0169ng nh\u01b0 c\u00e1ch x\u1eed l\u00fd t\u1ed1t nh\u1ea5t cho t\u1eebng tr\u01b0\u1eddng h\u1ee3p nh\u00e9!<\/p>\n Feedback t\u00edch c\u1ef1c l\u00e0 nh\u1eefng \u0111\u00e1nh gi\u00e1, nh\u1eadn x\u00e9t mang t\u00ednh x\u00e2y d\u1ef1ng, t\u1eadp trung v\u00e0o nh\u1eefng \u0111i\u1ec3m m\u1ea1nh, th\u00e0nh t\u00edch \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u1ee7a ng\u01b0\u1eddi nh\u1eadn. Lo\u1ea1i Feedback n\u00e0y \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c t\u0103ng c\u01b0\u1eddng \u0111\u1ed9ng l\u1ef1c, c\u1ee7ng c\u1ed1 s\u1ef1 t\u1ef1 tin, t\u1ea1o c\u1ea3m h\u1ee9ng \u0111\u1ec3 ng\u01b0\u1eddi nh\u1eadn ti\u1ebfp t\u1ee5c ph\u00e1t tri\u1ec3n b\u1ea3n th\u00e2n. Khi \u0111\u01b0\u1ee3c truy\u1ec1n \u0111\u1ea1t m\u1ed9t c\u00e1ch ch\u00e2n th\u00e0nh, c\u1ee5 th\u1ec3, k\u1ecbp th\u1eddi, Feedback t\u00edch c\u1ef1c s\u1ebd gi\u00fap ng\u01b0\u1eddi nh\u1eadn hi\u1ec3u r\u00f5 h\u01a1n nh\u1eefng \u0111i\u1ec3m m\u1ea1nh c\u1ee7a m\u00ecnh, t\u1eeb \u0111\u00f3 ti\u1ebfp t\u1ee5c ph\u00e1t huy v\u00e0 c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c. \u0110i\u1ec1u then ch\u1ed1t \u1edf \u0111\u00e2y l\u00e0 vi\u1ec7c ph\u00e2n t\u00edch r\u00f5 r\u00e0ng nh\u1eefng m\u1eb7t l\u00e0m t\u1ed1t, nh\u1eefng th\u00e0nh t\u00edch \u0111\u1ea1t \u0111\u01b0\u1ee3c, \u0111\u1ec3 t\u1eeb \u0111\u00f3 \u0111\u1ed9ng vi\u00ean, khuy\u1ebfn kh\u00edch ng\u01b0\u1eddi nh\u1eadn ti\u1ebfp t\u1ee5c c\u1ed1 g\u1eafng.<\/p>\n V\u00ed d\u1ee5: “T\u00f4i r\u1ea5t \u1ea5n t\u01b0\u1ee3ng v\u1edbi kh\u1ea3 n\u0103ng thuy\u1ebft tr\u00ecnh c\u1ee7a b\u1ea1n, b\u00e0i thuy\u1ebft tr\u00ecnh v\u1eeba c\u00f3 c\u1ea5u tr\u00fac r\u00f5 r\u00e0ng v\u1eeba truy\u1ec1n t\u1ea3i th\u00f4ng \u0111i\u1ec7p m\u1ed9t c\u00e1ch r\u1ea5t thu h\u00fat” ho\u1eb7c “B\u1ea1n \u0111\u00e3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c n\u00e0y v\u1edbi ch\u1ea5t l\u01b0\u1ee3ng t\u1ed1t, \u0111\u00fang deadline, \u0111\u00f3ng g\u00f3p c\u1ee7a b\u1ea1n \u0111\u00e3 gi\u00fap d\u1ef1 \u00e1n ti\u1ebfn tri\u1ec3n \u0111\u00fang k\u1ebf ho\u1ea1ch”.<\/p>\n M\u1eb7c d\u00f9 \u0111\u01b0\u1ee3c coi l\u00e0 kh\u00f4ng d\u1ec5 ch\u1ecbu, nh\u01b0ng Feedback ti\u00eau c\u1ef1c c\u0169ng r\u1ea5t c\u1ea7n thi\u1ebft \u0111\u1ec3 gi\u00fap ng\u01b0\u1eddi nh\u1eadn nh\u1eadn ra nh\u1eefng \u0111i\u1ec3m c\u1ea7n c\u1ea3i thi\u1ec7n. \u0110\u00e2y l\u00e0 nh\u1eefng nh\u1eadn x\u00e9t, \u0111\u00e1nh gi\u00e1 ch\u1ec9 ra nh\u1eefng h\u1ea1n ch\u1ebf, l\u1ed7i sai trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c ho\u1eb7c h\u00e0nh vi c\u1ee7a c\u00e1 nh\u00e2n.<\/p>\n Tuy nhi\u00ean, \u0111\u1ec3 Feedback ti\u00eau c\u1ef1c \u0111\u1ea1t hi\u1ec7u qu\u1ea3, c\u00e1ch truy\u1ec1n \u0111\u1ea1t c\u1ea7n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n m\u1ed9t c\u00e1ch x\u00e2y d\u1ef1ng, cung c\u1ea5p nh\u1eefng h\u01b0\u1edbng d\u1eabn c\u1ee5 th\u1ec3 gi\u00fap ng\u01b0\u1eddi nh\u1eadn hi\u1ec3u v\u00e0 c\u1ea3i thi\u1ec7n \u0111\u01b0\u1ee3c nh\u1eefng \u0111i\u1ec3m y\u1ebfu \u0111\u00f3. Vi\u1ec7c ph\u00e2n t\u00edch r\u00f5 r\u00e0ng nh\u1eefng v\u1ea5n \u0111\u1ec1 c\u1ea7n kh\u1eafc ph\u1ee5c, ch\u1ec9 ra \u0111\u01b0\u1ee3c nh\u1eefng nguy\u00ean nh\u00e2n c\u0169ng nh\u01b0 \u0111\u01b0a ra c\u00e1c khuy\u1ebfn ngh\u1ecb c\u1ea3i thi\u1ec7n s\u1ebd gi\u00fap ng\u01b0\u1eddi nh\u1eadn Feedback n\u1ed7 l\u1ef1c c\u1ea3i thi\u1ec7n h\u01a1n, thay v\u00ec ch\u1ec9 c\u1ea3m th\u1ea5y b\u1ecb ch\u1ec9 tr\u00edch.<\/p>\n V\u00ed d\u1ee5: “B\u00e1o c\u00e1o c\u1ee7a b\u1ea1n c\u00f2n nhi\u1ec1u ch\u1ed7 ch\u01b0a r\u00f5 r\u00e0ng, c\u1ea7n ph\u1ea3i t\u1ed5ng h\u1ee3p v\u00e0 tr\u00ecnh b\u00e0y l\u1ea1i v\u1edbi c\u1ea5u tr\u00fac logic h\u01a1n” ho\u1eb7c “T\u00f4i nh\u1eadn th\u1ea5y b\u1ea1n th\u01b0\u1eddng xuy\u00ean \u0111\u1ebfn tr\u1ec5 c\u00e1c cu\u1ed9c h\u1ecdp, n\u00f3 s\u1ebd l\u00e0m \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn ti\u1ebfn \u0111\u1ed9 c\u1ee7a d\u1ef1 \u00e1n”.<\/p>\n Lo\u1ea1i Feedback n\u00e0y mang t\u00ednh ch\u1ea5t \u0111\u1ecbnh h\u01b0\u1edbng, cung c\u1ea5p nh\u1eefng g\u1ee3i \u00fd, h\u01b0\u1edbng d\u1eabn c\u1ee5 th\u1ec3 \u0111\u1ec3 ng\u01b0\u1eddi nh\u1eadn c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng ngay \u0111\u1ec3 c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c. Kh\u00e1c v\u1edbi Feedback ti\u00eau c\u1ef1c, Feedback x\u00e2y d\u1ef1ng v\u1eeba ch\u1ec9 ra \u0111\u01b0\u1ee3c nh\u1eefng \u0111i\u1ec3m c\u1ea7n c\u1ea3i thi\u1ec7n, v\u1eeba \u0111\u01b0a ra c\u00e1c gi\u1ea3i ph\u00e1p ho\u1eb7c k\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng c\u1ee5 th\u1ec3. C\u00e1ch truy\u1ec1n \u0111\u1ea1t Feedback x\u00e2y d\u1ef1ng c\u1ea7n h\u01b0\u1edbng t\u1edbi m\u1ee5c ti\u00eau c\u1ea3i thi\u1ec7n, ph\u00e1t tri\u1ec3n n\u0103ng l\u1ef1c c\u1ee7a ng\u01b0\u1eddi nh\u1eadn. Vi\u1ec7c ph\u00e2n t\u00edch r\u00f5 r\u00e0ng nh\u1eefng \u0111i\u1ec3m c\u1ea7n c\u1ea3i thi\u1ec7n, \u0111\u1ec1 xu\u1ea5t c\u00e1c bi\u1ec7n ph\u00e1p kh\u1eafc ph\u1ee5c v\u00e0 h\u01b0\u1edbng d\u1eabn c\u00e1ch th\u1ef1c hi\u1ec7n s\u1ebd gi\u00fap ng\u01b0\u1eddi nh\u1eadn c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng ngay \u0111\u1ec3 n\u00e2ng cao hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c.<\/p>\n V\u00ed d\u1ee5: “T\u00f4i th\u1ea5y b\u1ea1n n\u00ean c\u1ea3i thi\u1ec7n k\u1ef9 n\u0103ng thuy\u1ebft tr\u00ecnh b\u1eb1ng c\u00e1ch luy\u1ec7n t\u1eadp tr\u01b0\u1edbc khi tr\u00ecnh b\u00e0y, n\u00f3 s\u1ebd gi\u00fap b\u1ea1n t\u1ef1 tin v\u00e0 truy\u1ec1n \u0111\u1ea1t th\u00f4ng tin m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 h\u01a1n”. Feedback x\u00e2y d\u1ef1ng h\u01b0\u1edbng t\u1edbi m\u1ee5c ti\u00eau c\u1ea3i thi\u1ec7n, ph\u00e1t tri\u1ec3n n\u0103ng l\u1ef1c c\u1ee7a ng\u01b0\u1eddi nh\u1eadn.<\/p>\n Trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p, d\u00f9 l\u00e0 Feedback t\u00edch c\u1ef1c, ti\u00eau c\u1ef1c hay x\u00e2y d\u1ef1ng, vi\u1ec7c truy\u1ec1n \u0111\u1ea1t c\u1ea7n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n m\u1ed9t c\u00e1ch chuy\u00ean nghi\u1ec7p, t\u00f4n tr\u1ecdng, \u0111\u01b0a ra nh\u1eefng g\u1ee3i \u00fd c\u1ee5 th\u1ec3 \u0111\u1ec3 ng\u01b0\u1eddi nh\u1eadn c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng ngay. \u0110i\u1ec1u quan tr\u1ecdng l\u00e0 b\u1ea1n c\u1ea7n ph\u00e2n t\u00edch r\u00f5 r\u00e0ng nh\u1eefng m\u1eb7t \u0111\u01b0\u1ee3c, ch\u01b0a \u0111\u01b0\u1ee3c, \u0111\u1ec1 xu\u1ea5t h\u01b0\u1edbng c\u1ea3i thi\u1ec7n. Nh\u01b0 v\u1eady, Feedback tr\u1edf th\u00e0nh c\u00f4ng c\u1ee5 hi\u1ec7u qu\u1ea3 \u0111\u1ec3 th\u00fac \u0111\u1ea9y s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ea3 c\u00e1 nh\u00e2n v\u00e0 t\u1ed5 ch\u1ee9c.<\/p>\n >> Xem th\u00eam: Chuy\u1ec7n c\u00f4ng s\u1edf: \u1ee8ng x\u1eed sao khi <\/strong>\u0111\u1ed3ng nghi\u1ec7p kh\u00f4ng ph\u1ea3n h\u1ed3i?<\/strong><\/a><\/p>\n Feedback kh\u00f4ng ch\u1ec9 l\u00e0 c\u00f4ng c\u1ee5 giao ti\u1ebfp m\u00e0 c\u00f2n l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t v\u00e0 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 b\u1ec1n v\u1eefng. V\u1eady t\u1ea1i sao n\u00f3 l\u1ea1i quan tr\u1ecdng \u0111\u1ebfn v\u1eady?<\/p>\n Feedback nh\u01b0 l\u00e0 m\u1ed9t t\u1ea5m g\u01b0\u01a1ng ph\u1ea3n chi\u1ebfu ch\u00e2n th\u1ef1c, gi\u00fap b\u1ea1n nh\u00ecn nh\u1eadn l\u1ea1i b\u1ea3n th\u00e2n t\u1eeb g\u00f3c \u0111\u1ed9 kh\u00e1ch quan. Trong h\u00e0nh tr\u00ecnh ph\u00e1t tri\u1ec3n c\u00e1 nh\u00e2n, vi\u1ec7c ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd th\u00f4ng tin ph\u1ea3n h\u1ed3i \u0111\u00f3ng vai tr\u00f2 then ch\u1ed1t nh\u01b0 m\u1ed9t kim ch\u1ec9 nam \u0111\u1ecbnh h\u01b0\u1edbng cho s\u1ef1 ti\u1ebfn b\u1ed9 v\u00e0 ho\u00e0n thi\u1ec7n. Khi bi\u1ebft l\u1eafng nghe, \u00e1p d\u1ee5ng Feedback m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, b\u1ea1n kh\u00f4ng ch\u1ec9 c\u1ea3i thi\u1ec7n k\u1ef9 n\u0103ng v\u00e0 n\u0103ng l\u1ef1c c\u1ee7a m\u00ecnh m\u00e0 c\u00f2n x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 v\u1eefng ch\u1eafc, t\u1ea1o n\u1ec1n t\u1ea3ng th\u00e0nh c\u00f4ng trong t\u01b0\u01a1ng lai.<\/p>\n M\u1ed7i \u00fd ki\u1ebfn \u0111\u00f3ng g\u00f3p mang trong m\u00ecnh gi\u00e1 tr\u1ecb v\u00f4 gi\u00e1 cho s\u1ef1 t\u0103ng tr\u01b0\u1edfng c\u00e1 nh\u00e2n. Th\u00f4ng qua nh\u1eefng nh\u1eadn x\u00e9t trung th\u1ef1c, con ng\u01b0\u1eddi c\u00f3 th\u1ec3 kh\u00e1m ph\u00e1 ra nh\u1eefng \u0111i\u1ec3m m\u1ea1nh ch\u01b0a \u0111\u01b0\u1ee3c khai ph\u00e1, nh\u1eadn di\u1ec7n r\u00f5 n\u00e9t nh\u1eefng h\u1ea1n ch\u1ebf c\u1ea7n c\u1ea3i thi\u1ec7n. Qu\u00e1 tr\u00ecnh n\u00e0y gi\u00fap m\u1ed7i c\u00e1 nh\u00e2n kh\u00f4ng ng\u1eebng n\u00e2ng cao n\u0103ng l\u1ef1c chuy\u00ean m\u00f4n, ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng m\u1ec1m v\u00e0 ho\u00e0n thi\u1ec7n b\u1ea3n th\u00e2n m\u1ed9t c\u00e1ch to\u00e0n di\u1ec7n. Vi\u1ec7c ti\u1ebfp nh\u1eadn ph\u1ea3n h\u1ed3i kh\u00f4ng ch\u1ec9 l\u00e0 nghe, m\u00e0 c\u00f2n l\u00e0 kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch, suy ng\u1eabm, chuy\u1ec3n h\u00f3a nh\u1eefng g\u00f3p \u00fd th\u00e0nh h\u00e0nh \u0111\u1ed9ng c\u1ee5 th\u1ec3.<\/p>\n Nh\u1eefng \u00fd ki\u1ebfn \u0111\u00f3ng g\u00f3p t\u1eeb kh\u00e1ch h\u00e0ng, nh\u00e2n vi\u00ean v\u00e0 c\u00e1c b\u00ean li\u00ean quan tr\u1edf th\u00e0nh ngu\u1ed3n t\u00e0i nguy\u00ean v\u00f4 gi\u00e1 \u0111\u1ec3 doanh nghi\u1ec7p ki\u1ec7n to\u00e0n chi\u1ebfn l\u01b0\u1ee3c. Qua t\u1eebng ph\u1ea3n h\u1ed3i, t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c nh\u1eefng k\u1ef3 v\u1ecdng, mong \u0111\u1ee3i t\u1eeb th\u1ecb tr\u01b0\u1eddng, t\u1eeb \u0111\u00f3 \u0111i\u1ec1u ch\u1ec9nh s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 m\u1ed9t c\u00e1ch linh ho\u1ea1t, ch\u00ednh x\u00e1c. Vi\u1ec7c l\u1eafng nghe, x\u1eed l\u00fd Feedback kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t h\u00e0nh \u0111\u1ed9ng, m\u00e0 c\u00f2n l\u00e0 m\u1ed9t tri\u1ebft l\u00fd qu\u1ea3n tr\u1ecb ti\u00ean ti\u1ebfn. N\u00f3 gi\u00fap doanh nghi\u1ec7p x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 g\u1eafn k\u1ebft v\u1edbi kh\u00e1ch h\u00e0ng, t\u1ea1o d\u1ef1ng l\u00f2ng tin, li\u00ean t\u1ee5c c\u1ea3i ti\u1ebfn \u0111\u1ec3 lu\u00f4n d\u1eabn \u0111\u1ea7u trong m\u00f4i tr\u01b0\u1eddng c\u1ea1nh tranh n\u0103ng \u0111\u1ed9ng.<\/p>\n Feedback l\u00e0 c\u1ea7u n\u1ed1i giao ti\u1ebfp quan tr\u1ecdng, mang s\u1ee9c m\u1ea1nh k\u1ebft n\u1ed1i v\u00e0 ph\u00e1t tri\u1ec3n trong kh\u00f4ng gian x\u00e3 h\u1ed9i r\u1ed9ng l\u1edbn. Nh\u1eefng \u00fd ki\u1ebfn \u0111\u00f3ng g\u00f3p t\u1eebng c\u00e1 nh\u00e2n tr\u1edf th\u00e0nh ngu\u1ed3n n\u0103ng l\u01b0\u1ee3ng \u0111\u1ec3 c\u1ed9ng \u0111\u1ed3ng kh\u00f4ng ng\u1eebng ho\u00e0n thi\u1ec7n.<\/p>\n Th\u00f4ng qua vi\u1ec7c chia s\u1ebb, trao \u0111\u1ed5i nh\u1eefng nh\u1eadn \u0111\u1ecbnh ch\u00e2n th\u1ef1c, c\u1ed9ng \u0111\u1ed3ng c\u00f3 th\u1ec3 nh\u1eadn di\u1ec7n c\u00e1c v\u1ea5n \u0111\u1ec1, t\u1eeb \u0111\u00f3 h\u00ecnh th\u00e0nh nh\u1eefng gi\u1ea3i ph\u00e1p mang t\u00ednh x\u00e2y d\u1ef1ng. Feedback tr\u1edf th\u00e0nh c\u00f4ng c\u1ee5 then ch\u1ed1t \u0111\u1ec3 th\u00fac \u0111\u1ea9y s\u1ef1 minh b\u1ea1ch, g\u00f3p ph\u1ea7n n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 c\u00f4ng, gi\u00e1o d\u1ee5c v\u00e0 c\u00e1c l\u0129nh v\u1ef1c x\u00e3 h\u1ed9i kh\u00e1c. N\u00f3 kh\u00f4ng ch\u1ec9 l\u00e0 ti\u1ebfng n\u00f3i c\u00e1 nh\u00e2n, m\u00e0 c\u00f2n l\u00e0 s\u1ef1 \u0111\u00f3ng g\u00f3p t\u1eadp th\u1ec3 nh\u1eb1m ki\u1ebfn t\u1ea1o m\u1ed9t m\u00f4i tr\u01b0\u1eddng ph\u00e1t tri\u1ec3n n\u0103ng \u0111\u1ed9ng, nh\u00e2n v\u0103n, ti\u1ebfn b\u1ed9.<\/p>\n >> Xem th\u00eam: <\/strong>C\u00e1c ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng<\/strong><\/a><\/p>\n \u0110\u1ec3 Feedback \u0111\u1ea1t hi\u1ec7u qu\u1ea3, c\u00e1ch th\u1ee9c truy\u1ec1n \u0111\u1ea1t Feedback \u0111\u00f3ng vai tr\u00f2 r\u1ea5t quan tr\u1ecdng. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 l\u01b0u \u00fd v\u1ec1 c\u00e1ch th\u1ef1c hi\u1ec7n Feedback hi\u1ec7u qu\u1ea3 \u0111\u1ed1i v\u1edbi c\u1ea3 ng\u01b0\u1eddi Feedback v\u00e0 ng\u01b0\u1eddi nh\u1eadn.<\/p>\n Vi\u1ec7c l\u1ef1a ch\u1ecdn th\u1eddi \u0111i\u1ec3m ph\u00f9 h\u1ee3p \u0111\u1ec3 \u0111\u01b0a ra Feedback l\u00e0 v\u00f4 c\u00f9ng quan tr\u1ecdng. Feedback n\u00ean \u0111\u01b0\u1ee3c truy\u1ec1n \u0111\u1ea1t ngay khi c\u00f4ng vi\u1ec7c ho\u1eb7c h\u00e0nh vi c\u1ee7a ng\u01b0\u1eddi nh\u1eadn di\u1ec5n ra, tr\u00e1nh \u0111\u1ec3 qu\u00e1 l\u00e2u. Ng\u01b0\u1eddi nh\u1eadn s\u1ebd d\u1ec5 li\u00ean k\u1ebft \u0111\u01b0\u1ee3c Feedback v\u1edbi c\u00f4ng vi\u1ec7c c\u1ee5 th\u1ec3 v\u00e0 c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng ngay c\u00e1c \u0111\u1ec1 xu\u1ea5t c\u1ea3i thi\u1ec7n. Feedback c\u0169ng kh\u00f4ng n\u00ean \u0111\u01b0\u1ee3c \u0111\u01b0a ra khi ng\u01b0\u1eddi nh\u1eadn \u0111ang trong t\u00e2m tr\u1ea1ng kh\u00f4ng tho\u1ea3i m\u00e1i, c\u0103ng th\u1eb3ng hay \u0111ang ch\u00fa t\u00e2m v\u00e0o nh\u1eefng nhi\u1ec7m v\u1ee5 kh\u00e1c. L\u1ef1a ch\u1ecdn th\u1eddi \u0111i\u1ec3m th\u00edch h\u1ee3p s\u1ebd gi\u00fap ng\u01b0\u1eddi nh\u1eadn s\u1eb5n s\u00e0ng ti\u1ebfp nh\u1eadn, l\u1eafng nghe Feedback m\u1ed9t c\u00e1ch t\u00edch c\u1ef1c.<\/p>\n Khi truy\u1ec1n \u0111\u1ea1t Feedback, b\u1ea1n c\u1ea7n t\u1eadp trung v\u00e0o nh\u1eefng v\u1ea5n \u0111\u1ec1, h\u00e0nh vi c\u1ee5 th\u1ec3, kh\u00f4ng ch\u1ec9 tr\u00edch c\u00e1 nh\u00e2n ng\u01b0\u1eddi nh\u1eadn. Thay v\u00ec n\u00f3i “B\u1ea1n th\u01b0\u1eddng kh\u00f4ng ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c \u0111\u00fang h\u1ea1n”, b\u1ea1n h\u00e3y n\u00f3i “T\u00f4i nh\u1eadn th\u1ea5y c\u00f3 m\u1ed9t s\u1ed1 c\u00f4ng vi\u1ec7c c\u1ee7a b\u1ea1n ch\u01b0a \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh \u0111\u00fang h\u1ea1n”. \u0110i\u1ec1u n\u00e0y gi\u00fap ng\u01b0\u1eddi nh\u1eadn kh\u00f4ng c\u1ea3m th\u1ea5y b\u1ea3n th\u00e2n b\u1ecb t\u1ea5n c\u00f4ng, thay v\u00e0o \u0111\u00f3 h\u1ecd s\u1ebd t\u1eadp trung v\u00e0o vi\u1ec7c c\u1ea3i thi\u1ec7n nh\u1eefng v\u1ea5n \u0111\u1ec1 c\u1ee5 th\u1ec3. Feedback c\u0169ng c\u1ea7n \u0111\u01b0\u1ee3c \u0111\u01b0a ra m\u1ed9t c\u00e1ch kh\u00e1ch quan, kh\u00f4ng mang t\u00ednh c\u00e1 nh\u00e2n.<\/p>\n Khi \u0111\u01b0a ra Feedback, kh\u00f4ng ch\u1ec9 n\u00eau ra nh\u1eefng \u0111i\u1ec3m c\u1ea7n c\u1ea3i thi\u1ec7n m\u00e0 c\u00f2n cung c\u1ea5p nh\u1eefng h\u01b0\u1edbng d\u1eabn, g\u1ee3i \u00fd c\u1ee5 th\u1ec3 \u0111\u1ec3 ng\u01b0\u1eddi nh\u1eadn c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng ngay. V\u00ed d\u1ee5, thay v\u00ec nh\u1eadn x\u00e9t “B\u00e0i thuy\u1ebft tr\u00ecnh c\u1ee7a b\u1ea1n ch\u01b0a r\u00f5 r\u00e0ng”, b\u1ea1n c\u00f3 th\u1ec3 n\u00f3i “\u0110\u1ec3 b\u00e0i thuy\u1ebft tr\u00ecnh tr\u1edf n\u00ean r\u00f5 r\u00e0ng h\u01a1n, b\u1ea1n c\u00f3 th\u1ec3 t\u00f3m t\u1eaft n\u1ed9i dung ch\u00ednh v\u00e0o \u0111\u1ea7u, sau \u0111\u00f3 ph\u00e2n t\u00edch t\u1eebng v\u1ea5n \u0111\u1ec1 chi ti\u1ebft h\u01a1n”. Nh\u01b0 v\u1eady, ng\u01b0\u1eddi nh\u1eadn s\u1ebd hi\u1ec3u r\u00f5 nh\u1eefng h\u00e0nh \u0111\u1ed9ng c\u1ee5 th\u1ec3 c\u1ea7n th\u1ef1c hi\u1ec7n \u0111\u1ec3 c\u1ea3i thi\u1ec7n.<\/p>\n Sau khi \u0111\u01b0a ra Feedback, ng\u01b0\u1eddi cho Feedback c\u0169ng c\u1ea7n l\u1eafng nghe, ti\u1ebfp nh\u1eadn ph\u1ea3n h\u1ed3i t\u1eeb ng\u01b0\u1eddi nh\u1eadn. \u0110i\u1ec1u n\u00e0y gi\u00fap \u0111\u1ea3m b\u1ea3o Feedback \u0111\u01b0\u1ee3c hi\u1ec3u \u0111\u00fang, \u0111\u1ed3ng th\u1eddi t\u1ea1o c\u01a1 h\u1ed9i \u0111\u1ec3 c\u1ea3 hai b\u00ean c\u00f9ng th\u1ea3o lu\u1eadn v\u00e0 \u0111\u01b0a ra c\u00e1c gi\u1ea3i ph\u00e1p t\u1ed1i \u01b0u. Ng\u01b0\u1eddi Feedback c\u1ea7n l\u1eafng nghe m\u1ed9t c\u00e1ch t\u00edch c\u1ef1c, s\u1eb5n s\u00e0ng ti\u1ebfp thu \u00fd ki\u1ebfn t\u1eeb ng\u01b0\u1eddi nh\u1eadn, tr\u00e1nh th\u00e1i \u0111\u1ed9 ph\u00f2ng th\u1ee7 hay ch\u1ec9 quan t\u00e2m \u0111\u1ebfn quan \u0111i\u1ec3m c\u1ee7a m\u00ecnh.<\/p>\n Y\u1ebfu t\u1ed1 quan tr\u1ecdng nh\u1ea5t \u0111\u1ec3 Feedback \u0111\u1ea1t hi\u1ec7u qu\u1ea3 l\u00e0 s\u1ef1 s\u1eb5n s\u00e0ng ti\u1ebfp nh\u1eadn c\u1ee7a ng\u01b0\u1eddi nh\u1eadn. B\u1ea1n n\u00ean c\u00f3 t\u00e2m th\u1ebf l\u1eafng nghe m\u1ed9t c\u00e1ch t\u00edch c\u1ef1c, coi Feedback nh\u01b0 m\u1ed9t c\u01a1 h\u1ed9i \u0111\u1ec3 h\u1ecdc h\u1ecfi v\u00e0 ph\u00e1t tri\u1ec3n b\u1ea3n th\u00e2n. B\u1ea1n c\u1ea7n nh\u1eadn th\u1ee9c r\u00f5 r\u1eb1ng Feedback, d\u00f9 t\u00edch c\u1ef1c hay ti\u00eau c\u1ef1c, \u0111\u1ec1u nh\u1eb1m m\u1ee5c \u0111\u00edch gi\u00fap b\u1ea3n th\u00e2n c\u1ea3i thi\u1ec7n, n\u00e2ng cao hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c. V\u1edbi th\u00e1i \u0111\u1ed9 n\u00e0y, ng\u01b0\u1eddi nh\u1eadn s\u1ebd d\u1ec5 d\u00e0ng ti\u1ebfp thu v\u00e0 \u00e1p d\u1ee5ng Feedback m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/p>\n Khi nh\u1eadn \u0111\u01b0\u1ee3c Feedback, thay v\u00ec t\u1eadp trung v\u00e0o vi\u1ec7c ph\u1ea3n b\u00e1c hay bi\u1ec7n minh, ng\u01b0\u1eddi nh\u1eadn n\u00ean t\u1eadp trung v\u00e0o vi\u1ec7c t\u00ecm ra c\u00e1c gi\u1ea3i ph\u00e1p kh\u1eafc ph\u1ee5c. B\u1ea1n c\u1ea7n ch\u1ee7 \u0111\u1ed9ng n\u1eafm r\u00f5 nh\u1eefng \u0111i\u1ec3m c\u1ea7n c\u1ea3i thi\u1ec7n, \u0111\u1ed3ng th\u1eddi \u0111\u01b0a ra k\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng c\u1ee5 th\u1ec3 \u0111\u1ec3 \u00e1p d\u1ee5ng c\u00e1c g\u1ee3i \u00fd t\u1eeb ng\u01b0\u1eddi cho Feedback. \u0110i\u1ec1u n\u00e0y th\u1ec3 hi\u1ec7n s\u1ef1 ch\u1ee7 \u0111\u1ed9ng, tr\u00e1ch nhi\u1ec7m v\u00e0 cam k\u1ebft c\u1ee7a ng\u01b0\u1eddi nh\u1eadn trong vi\u1ec7c c\u1ea3i thi\u1ec7n b\u1ea3n th\u00e2n.<\/p>\n Ng\u01b0\u1eddi nh\u1eadn Feedback kh\u00f4ng ch\u1ec9 n\u00ean ti\u1ebfp nh\u1eadn th\u00f4ng tin m\u1ed9t chi\u1ec1u, m\u00e0 c\u1ea7n ch\u1ee7 \u0111\u1ed9ng xin \u00fd ki\u1ebfn v\u00e0 ph\u1ea3n h\u1ed3i b\u1ed5 sung t\u1eeb ng\u01b0\u1eddi cho Feedback. B\u1ea1n c\u00f3 th\u1ec3 \u0111\u1eb7t c\u00e1c c\u00e2u h\u1ecfi \u0111\u1ec3 l\u00e0m r\u00f5 nh\u1eefng \u0111i\u1ec3m ch\u01b0a hi\u1ec3u ho\u1eb7c \u0111\u1ec3 \u0111\u1ec1 xu\u1ea5t c\u00e1c gi\u1ea3i ph\u00e1p c\u1ea3i thi\u1ec7n. \u0110\u00e2y kh\u00f4ng ch\u1ec9 l\u00e0 c\u00e1ch \u0111\u1ec3 ng\u01b0\u1eddi nh\u1eadn hi\u1ec3u r\u00f5 Feedback, m\u00e0 c\u00f2n th\u1ec3 hi\u1ec7n s\u1ef1 quan t\u00e2m, mong mu\u1ed1n c\u1ea3i thi\u1ec7n. Khi ng\u01b0\u1eddi nh\u1eadn ch\u1ee7 \u0111\u1ed9ng trao \u0111\u1ed5i, ng\u01b0\u1eddi cho Feedback c\u0169ng s\u1ebd c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng, s\u1eb5n s\u00e0ng h\u1ed7 tr\u1ee3 nhi\u1ec1u h\u01a1n.<\/p>\n Sau khi n\u1eafm r\u00f5 Feedback, ng\u01b0\u1eddi nh\u1eadn c\u1ea7n ch\u1ee7 \u0111\u1ed9ng l\u1eadp k\u1ebf ho\u1ea1ch c\u1ee5 th\u1ec3 \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c gi\u1ea3i ph\u00e1p c\u1ea3i thi\u1ec7n. B\u1ea1n c\u00f3 th\u1ec3 l\u00ean l\u1ecbch theo d\u00f5i, \u0111\u00e1nh gi\u00e1 ti\u1ebfn \u0111\u1ed9 v\u00e0 li\u00ean t\u1ee5c c\u1ea3i thi\u1ec7n d\u1ef1a tr\u00ean nh\u1eefng ph\u1ea3n h\u1ed3i b\u1ed5 sung. C\u00e1ch n\u00e0y kh\u00f4ng ch\u1ec9 gi\u00fap b\u1ea1n n\u00e2ng cao hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c, m\u00e0 c\u00f2n th\u1ec3 hi\u1ec7n tr\u00e1ch nhi\u1ec7m trong vi\u1ec7c \u00e1p d\u1ee5ng Feedback.<\/p>\n Nh\u1eadn \u0111\u01b0\u1ee3c Feedback ti\u00eau c\u1ef1c lu\u00f4n l\u00e0 m\u1ed9t tr\u1ea3i nghi\u1ec7m kh\u00f3 ch\u1ecbu, c\u00f3 th\u1ec3 khi\u1ebfn ng\u01b0\u1eddi nh\u1eadn c\u1ea3m th\u1ea5y b\u1ecb t\u1ed5n th\u01b0\u01a1ng, b\u1ecb \u0111\u00e1nh gi\u00e1 kh\u00f4ng x\u1ee9ng \u0111\u00e1ng. Tuy nhi\u00ean, n\u1ebfu bi\u1ebft c\u00e1ch \u1ee9ng x\u1eed ph\u00f9 h\u1ee3p, nh\u1eefng ph\u1ea3n h\u1ed3i n\u00e0y c\u00f3 th\u1ec3 tr\u1edf th\u00e0nh \u0111\u1ed9ng l\u1ef1c \u0111\u1ec3 b\u1ea1n c\u1ea3i thi\u1ec7n v\u00e0 ph\u00e1t tri\u1ec3n b\u1ea3n th\u00e2n.<\/p>\n Khi nh\u1eadn Feedback kh\u00f4ng t\u1ed1t, \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 ng\u01b0\u1eddi nh\u1eadn c\u1ea7n ki\u1ec3m so\u00e1t \u0111\u01b0\u1ee3c c\u1ea3m x\u00fac c\u1ee7a m\u00ecnh v\u00e0 tr\u00e1nh ph\u1ea3n \u1ee9ng m\u1ed9t c\u00e1ch qu\u00e1 ti\u00eau c\u1ef1c. B\u1ea1n n\u00ean l\u1eafng nghe m\u1ed9t c\u00e1ch b\u00ecnh t\u0129nh, coi \u0111\u00e2y nh\u01b0 m\u1ed9t c\u01a1 h\u1ed9i \u0111\u1ec3 nh\u00ecn nh\u1eadn l\u1ea1i b\u1ea3n th\u00e2n. \u0110i\u1ec1u n\u00e0y kh\u00f4ng d\u1ec5 d\u00e0ng, nh\u01b0ng r\u1ea5t c\u1ea7n thi\u1ebft, v\u00ec nh\u1eefng ph\u1ea3n \u1ee9ng ti\u00eau c\u1ef1c ch\u1ec9 khi\u1ebfn m\u1ecdi vi\u1ec7c th\u00eam t\u1ec7 h\u1ea1i. Ng\u01b0\u1eddi nh\u1eadn n\u00ean gi\u1eef t\u00e2m th\u1ebf l\u1eafng nghe m\u1ed9t c\u00e1ch t\u00edch c\u1ef1c, c\u1edfi m\u1edf, s\u1eb5n s\u00e0ng ti\u1ebfp thu nh\u1eefng g\u1ee3i \u00fd c\u1ea3i thi\u1ec7n.<\/p>\n M\u1ed9t s\u1ed1 Feedback ti\u00eau c\u1ef1c c\u00f3 th\u1ec3 kh\u00f4ng mang t\u00ednh x\u00e2y d\u1ef1ng, th\u1eadm ch\u00ed c\u00f2n c\u00f3 s\u1ef1 thi\u00ean l\u1ec7ch, mang t\u00ednh c\u00e1 nh\u00e2n. Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, ng\u01b0\u1eddi nh\u1eadn c\u1ea7n t\u00e1ch b\u1ea1ch nh\u1eefng nh\u1eadn x\u00e9t kh\u00e1ch quan v\u00e0 c\u1ee5 th\u1ec3 kh\u1ecfi nh\u1eefng ph\u1ea7n mang t\u00ednh ch\u1ee7 quan. B\u1ea1n n\u00ean t\u1eadp trung v\u00e0o nh\u1eefng \u0111i\u1ec3m c\u1ea7n c\u1ea3i thi\u1ec7n, tr\u00e1nh b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi nh\u1eefng \u0111\u00e1nh gi\u00e1 ti\u00eau c\u1ef1c.<\/p>\n Khi nh\u1eadn \u0111\u01b0\u1ee3c Feedback kh\u00f4ng t\u1ed1t, ng\u01b0\u1eddi nh\u1eadn c\u1ea7n ki\u1ec3m so\u00e1t c\u1ea3m x\u00fac, t\u1eadp trung v\u00e0o nh\u1eefng nh\u1eadn x\u00e9t kh\u00e1ch quan, c\u1ee5 th\u1ec3 thay v\u00ec b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi nh\u1eefng \u0111\u00e1nh gi\u00e1 mang t\u00ednh ch\u1ee7 quan. Nh\u1edd \u0111\u00f3, b\u1ea1n s\u1ebd ti\u1ebfp thu Feedback m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, t\u1eeb \u0111\u00f3 c\u1ea3i thi\u1ec7n \u0111\u01b0\u1ee3c nh\u1eefng \u0111i\u1ec3m y\u1ebfu c\u1ee7a b\u1ea3n th\u00e2n.<\/p>\n Sau khi nh\u1eadn v\u00e0 l\u1ecdc ra \u0111\u01b0\u1ee3c nh\u1eefng nh\u1eadn x\u00e9t x\u00e2y d\u1ef1ng t\u1eeb Feedback, ng\u01b0\u1eddi nh\u1eadn c\u1ea7n ch\u1ee7 \u0111\u1ed9ng l\u00ean k\u1ebf ho\u1ea1ch \u0111\u1ec3 c\u1ea3i thi\u1ec7n nh\u1eefng \u0111i\u1ec3m y\u1ebfu \u0111\u01b0\u1ee3c ch\u1ec9 ra nhanh nh\u1ea5t c\u00f3 th\u1ec3. B\u1ea1n n\u00ean t\u1eadp trung n\u0103ng l\u1ef1c c\u0169ng nh\u01b0 ngu\u1ed3n l\u1ef1c \u0111\u1ec3 gi\u1ea3i quy\u1ebft tri\u1ec7t \u0111\u1ec3 c\u00e1c v\u1ea5n \u0111\u1ec1. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 cho th\u1ea5y s\u1ef1 chuy\u00ean nghi\u1ec7p, tr\u00e1ch nhi\u1ec7m c\u1ee7a ng\u01b0\u1eddi nh\u1eadn, m\u00e0 c\u00f2n th\u1ec3 hi\u1ec7n s\u1ef1 cam k\u1ebft c\u1ee7a h\u1ecd trong vi\u1ec7c ph\u00e1t tri\u1ec3n b\u1ea3n th\u00e2n. Vi\u1ec7c c\u1ea3i thi\u1ec7n nh\u1eefng \u0111i\u1ec3m y\u1ebfu k\u1ecbp th\u1eddi s\u1ebd gi\u00fap h\u1ecd nhanh ch\u00f3ng kh\u1eafc ph\u1ee5c \u0111\u01b0\u1ee3c nh\u1eefng h\u1ea1n ch\u1ebf, \u0111\u1ed3ng th\u1eddi ti\u1ebfp t\u1ee5c ph\u00e1t huy nh\u1eefng \u0111i\u1ec3m m\u1ea1nh.<\/p>\n Khi nh\u1eadn \u0111\u01b0\u1ee3c Feedback ti\u00eau c\u1ef1c, c\u00e1ch \u1ee9ng x\u1eed quan tr\u1ecdng nh\u1ea5t l\u00e0 ki\u1ec3m so\u00e1t c\u1ea3m x\u00fac, t\u1eadp trung v\u00e0o nh\u1eefng nh\u1eadn x\u00e9t x\u00e2y d\u1ef1ng v\u00e0 ch\u1ee7 \u0111\u1ed9ng c\u1ea3i thi\u1ec7n nh\u1eefng \u0111i\u1ec3m y\u1ebfu \u0111\u01b0\u1ee3c ch\u1ec9 ra. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 gi\u00fap ng\u01b0\u1eddi nh\u1eadn ph\u00e1t tri\u1ec3n b\u1ea3n th\u00e2n, m\u00e0 c\u00f2n th\u1ec3 hi\u1ec7n s\u1ef1 chuy\u00ean nghi\u1ec7p v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a b\u1ea1n.<\/p>\n1. Feedback L\u00e0 G\u00ec? T\u1ed1t Hay X\u1ea5u?<\/strong><\/span><\/h2>\n
2. Feedback Th\u01b0\u1eddng C\u00f3 \u1ede \u0110\u00e2u?<\/strong><\/span><\/h2>\n
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3. C\u00f3 Nh\u1eefng Lo\u1ea1i Feedback N\u00e0o?<\/strong><\/span><\/h2>\n
3.1 Feedback T\u00edch C\u1ef1c<\/strong><\/span><\/h3>\n
3.2 Feedback Ti\u00eau C\u1ef1c<\/strong><\/span><\/h3>\n
3.3 Feedback X\u00e2y D\u1ef1ng<\/strong><\/span><\/h3>\n
4. \u00dd Ngh\u0129a C\u1ee7a Feedback L\u00e0 G\u00ec?<\/strong><\/span><\/h2>\n
4.1 \u0110\u1ed1i V\u1edbi C\u00e1 Nh\u00e2n<\/strong><\/span><\/h3>\n
4.2 \u0110\u1ed1i V\u1edbi T\u1ed5 Ch\u1ee9c<\/strong><\/span><\/h3>\n
4.3 \u0110\u1ed1i V\u1edbi C\u1ed9ng \u0110\u1ed3ng<\/strong><\/span><\/h3>\n
5. C\u00e1ch Th\u1ef1c Hi\u1ec7n Feedback Hi\u1ec7u Qu\u1ea3<\/strong><\/span><\/h2>\n
5.1 \u0110\u1ed1i V\u1edbi Ng\u01b0\u1eddi Feedback<\/strong><\/span><\/h3>\n
5.1.1 L\u1ef1a Ch\u1ecdn Th\u1eddi \u0110i\u1ec3m Th\u00edch H\u1ee3p<\/strong><\/span><\/h4>\n
5.1.2 T\u1eadp Trung V\u00e0o V\u1ea5n \u0110\u1ec1, Kh\u00f4ng Ch\u1ec9 Tr\u00edch C\u00e1 Nh\u00e2n<\/strong><\/span><\/h4>\n
5.1.3 Cung C\u1ea5p H\u01b0\u1edbng D\u1eabn C\u1ee5 Th\u1ec3<\/strong><\/span><\/h4>\n
5.1.4 L\u1eafng Nghe V\u00e0 Ti\u1ebfp Nh\u1eadn Ph\u1ea3n H\u1ed3i<\/strong><\/span><\/h4>\n
5.2 \u0110\u1ed1i V\u1edbi Ng\u01b0\u1eddi Nh\u1eadn Feedback<\/strong><\/span><\/h3>\n
5.2.1 S\u1eb5n S\u00e0ng Ti\u1ebfp Nh\u1eadn Feedback<\/strong><\/span><\/h4>\n
5.2.2 T\u1eadp Trung V\u00e0o Gi\u1ea3i Ph\u00e1p<\/strong><\/span><\/h4>\n
5.2.3 Xin \u00dd Ki\u1ebfn V\u00e0 Ph\u1ea3n H\u1ed3i B\u1ed5 Sung<\/strong><\/span><\/h4>\n
5.2.4 Th\u1ef1c Hi\u1ec7n V\u00e0 Theo D\u00f5i Ti\u1ebfn \u0110\u1ed9<\/strong><\/span><\/h4>\n
6. N\u00ean L\u00e0m G\u00ec Khi Nh\u1eadn \u0110\u01b0\u1ee3c Feedback Kh\u00f4ng T\u1ed1t?<\/strong><\/span><\/h2>\n
6.1 Ki\u1ec3m So\u00e1t C\u1ea3m X\u00fac, Tr\u00e1nh Ph\u1ea3n \u1ee8ng Qu\u00e1 Ti\u00eau C\u1ef1c<\/strong><\/span><\/h3>\n
6.2 \u0110\u1eebng \u0110\u1ec3 B\u1ecb \u1ea2nh H\u01b0\u1edfng B\u1edfi Nh\u1eefng Feedback Ti\u00eau C\u1ef1c<\/strong><\/span><\/h3>\n
6.3 C\u1ea3i Thi\u1ec7n Nh\u1eefng Thi\u1ebfu S\u00f3t Nhanh Nh\u1ea5t C\u00f3 Th\u1ec3<\/strong><\/span><\/h3>\n