{"id":54974,"date":"2023-05-24T21:37:23","date_gmt":"2023-05-24T14:37:23","guid":{"rendered":"https:\/\/jobsgo.vn\/blog\/?p=54974"},"modified":"2024-11-01T09:10:26","modified_gmt":"2024-11-01T02:10:26","slug":"cau-hoi-xac-dinh-nhu-cau-khach-hang","status":"publish","type":"post","link":"https:\/\/jobsgo.vn\/blog\/cau-hoi-xac-dinh-nhu-cau-khach-hang\/","title":{"rendered":"45 c\u00e2u h\u1ecfi x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u kh\u00e1ch h\u00e0ng &#8211; T\u00ecm hi\u1ec3u ngay!!!"},"content":{"rendered":"\n<div class=\"kk-star-ratings\n     kksr-valign-top     kksr-align-left    \"\n    data-payload=\"{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;54974&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;top&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;count&quot;:&quot;0&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;4.5&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;\\u0110\\u00e1nh gi\\u00e1 post&quot;,&quot;legend&quot;:&quot;4.5\\\/5 - (0 votes)&quot;,&quot;size&quot;:&quot;22&quot;,&quot;width&quot;:&quot;119&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;}\">\n    \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 119px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n    \n<div class=\"kksr-legend\">\n            <span class=\"kksr-muted\">\u0110\u00e1nh gi\u00e1 post<\/span>\n    <\/div>\n<\/div>\n<p>Hi\u1ec3u r\u00f5 nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng gi\u00fap doanh nghi\u1ec7p t\u1ea1o ra c\u00e1c s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 ph\u00f9 h\u1ee3p, n\u00e2ng cao s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 t\u0103ng c\u01b0\u1eddng kh\u1ea3 n\u0103ng c\u1ea1nh tranh tr\u00ean th\u1ecb tr\u01b0\u1eddng. Trong b\u00e0i vi\u1ebft h\u00f4m nay, JobsGO s\u1ebd c\u00f9ng b\u1ea1n t\u00ecm hi\u1ec3u v\u1ec1 c\u00e1c <a href=\"https:\/\/jobsgo.vn\/blog\/cau-hoi-xac-dinh-nhu-cau-khach-hang#c\u00e2u_h\u1ecfi_x\u00e1c_\u0111\u1ecbnh_nhu_c\u1ea7u_kh\u00e1ch_h\u00e0ng\" target=\"_blank\" rel=\"noopener\"><strong>c\u00e2u h\u1ecfi x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u kh\u00e1ch h\u00e0ng<\/strong><\/a> v\u00e0 t\u1ea7m quan tr\u1ecdng c\u1ee7a \u0111i\u1ec1u n\u00e0y.<\/p>\n<div id=\"toc_container\" class=\"toc_light_blue no_bullets\"><p class=\"toc_title\">M\u1ee5c l\u1ee5c<\/p><ul class=\"toc_list\"><li><a href=\"#Cac_cau_hoi_xac_dinh_nhu_cau_khach_hang\">C\u00e1c c\u00e2u h\u1ecfi x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u kh\u00e1ch h\u00e0ng<\/a><ul><li><a href=\"#Cac_cau_hoi_xac_dinh_nhu_cau_chung_cua_khach_hang\">C\u00e1c c\u00e2u h\u1ecfi x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u chung c\u1ee7a kh\u00e1ch h\u00e0ng<\/a><\/li><li><a href=\"#Cac_cau_hoi_xac_dinh_nhu_cau_cua_khach_hang_ve_mot_san_phamdich_vu_cu_the_cua_cong_ty\">C\u00e1c c\u00e2u h\u1ecfi x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 m\u1ed9t s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee5 th\u1ec3 c\u1ee7a c\u00f4ng ty<\/a><\/li><\/ul><\/li><li><a href=\"#Tam_quan_trong_cua_viec_dat_cau_hoi_xac_dinh_nhu_cau_khach_hang\">T\u1ea7m quan tr\u1ecdng c\u1ee7a vi\u1ec7c \u0111\u1eb7t c\u00e2u h\u1ecfi x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u kh\u00e1ch h\u00e0ng<\/a><\/li><li><a href=\"#Phuong_phap_xac_dinh_nhu_cau_khach_hang\">Ph\u01b0\u01a1ng ph\u00e1p x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u kh\u00e1ch h\u00e0ng<\/a><ul><li><a href=\"#Nghien_cuu_thi_truong\">Nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng<\/a><\/li><li><a href=\"#Khao_sat_khach_hang\">Kh\u1ea3o s\u00e1t kh\u00e1ch h\u00e0ng<\/a><\/li><li><a href=\"#Phan_tich_du_lieu_khach_hang\">Ph\u00e2n t\u00edch d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng<\/a><\/li><li><a href=\"#Tuong_tac_truc_tiep_voi_khach_hang\">T\u01b0\u01a1ng t\u00e1c tr\u1ef1c ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng<\/a><\/li><\/ul><\/li><\/ul><\/div>\n<h2><span id=\"Cac_cau_hoi_xac_dinh_nhu_cau_khach_hang\"><strong>C\u00e1c c\u00e2u h\u1ecfi x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u kh\u00e1ch h\u00e0ng<\/strong><\/span><\/h2>\n<figure id=\"attachment_54975\" aria-describedby=\"caption-attachment-54975\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2023\/05\/cau-hoi-xac-dinh-nhu-cau-khach-hang.jpg\"><img loading=\"lazy\" class=\"size-full wp-image-54975\" src=\"https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2023\/05\/cau-hoi-xac-dinh-nhu-cau-khach-hang.jpg\" alt=\"c\u00e2u h\u1ecfi x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u kh\u00e1ch h\u00e0ng\" width=\"800\" height=\"600\" srcset=\"https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2023\/05\/cau-hoi-xac-dinh-nhu-cau-khach-hang.jpg 800w, https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2023\/05\/cau-hoi-xac-dinh-nhu-cau-khach-hang-300x225.jpg 300w, https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2023\/05\/cau-hoi-xac-dinh-nhu-cau-khach-hang-150x113.jpg 150w, https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2023\/05\/cau-hoi-xac-dinh-nhu-cau-khach-hang-768x576.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><figcaption id=\"caption-attachment-54975\" class=\"wp-caption-text\"><center><em><strong>B\u1ed9 c\u00e2u h\u1ecfi x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u kh\u00e1ch h\u00e0ng<\/strong><\/em><\/center><\/figcaption><\/figure>\n<blockquote id=\"c\u00e1ch_x\u00e1c_\u0111\u1ecbnh_nhu_c\u1ea7u_kh\u00e1ch_h\u00e0ng\" cite=\"&quot;https:\/\/jobsgo.vn\/blog\/cau-hoi-xac-dinh-nhu-cau-khach-hang#x\u00e1c_\u0111\u1ecbnh_nhu_c\u1ea7u_kh\u00e1ch_h\u00e0ng\"><p>C\u00e1c <strong>c\u00e2u h\u1ecfi x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u kh\u00e1ch h\u00e0ng<\/strong> r\u1ea5t \u0111a d\u1ea1ng v\u00e0 thay \u0111\u1ed5i ph\u1ee5 thu\u1ed9c v\u00e0o ng\u00e0nh ngh\u1ec1, c\u0169ng nh\u01b0 m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 c\u1ee7a doanh nghi\u1ec7p.<\/p><\/blockquote>\n<p>D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 c\u00e2u h\u1ecfi ph\u1ed5 bi\u1ebfn m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh <a rel=\"nofollow\" href=\"https:\/\/cio-wiki.org\/wiki\/Customer_Needs\">nhu c\u1ea7u kh\u00e1ch h\u00e0ng<\/a>,<\/p>\n<h3><span id=\"Cac_cau_hoi_xac_dinh_nhu_cau_chung_cua_khach_hang\"><strong>C\u00e1c c\u00e2u h\u1ecfi x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u chung c\u1ee7a kh\u00e1ch h\u00e0ng<\/strong><\/span><\/h3>\n<ul>\n<li>B\u1ea1n \u0111ang t\u00ecm ki\u1ebfm s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 g\u00ec?<\/li>\n<li>V\u00ec sao b\u1ea1n quan t\u00e2m \u0111\u1ebfn s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 n\u00e0y?<\/li>\n<li>B\u1ea1n \u0111\u00e3 s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 t\u01b0\u01a1ng t\u1ef1 tr\u01b0\u1edbc \u0111\u00e2y ch\u01b0a?<\/li>\n<li>B\u1ea1n c\u1ea3m th\u1ea5y h\u00e0i l\u00f2ng v\u1edbi s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 \u0111\u00f3 kh\u00f4ng?<\/li>\n<li>B\u1ea1n mu\u1ed1n nh\u1eadn \u0111\u01b0\u1ee3c nh\u1eefng l\u1ee3i \u00edch g\u00ec t\u1eeb s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5?<\/li>\n<li>B\u1ea1n c\u00f3 y\u00eau c\u1ea7u \u0111\u1eb7c bi\u1ec7t n\u00e0o li\u00ean quan \u0111\u1ebfn s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 kh\u00f4ng?<\/li>\n<li>B\u1ea1n \u0111\u00e1nh gi\u00e1 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i c\u1ee7a b\u1ea1n nh\u01b0 th\u1ebf n\u00e0o?<\/li>\n<li>B\u1ea1n mong \u0111\u1ee3i nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 h\u1ed7 tr\u1ee3 t\u1eeb nh\u00e0 cung c\u1ea5p trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 kh\u00f4ng?<\/li>\n<li>B\u1ea1n c\u00f3 y\u00eau c\u1ea7u v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng hay hi\u1ec7u su\u1ea5t c\u1ee7a s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 kh\u00f4ng?<\/li>\n<li>B\u1ea1n c\u00f3 y\u00eau c\u1ea7u v\u1ec1 t\u00ednh linh ho\u1ea1t hay tu\u1ef3 ch\u1ec9nh c\u1ee7a s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 kh\u00f4ng?<\/li>\n<li>B\u1ea1n \u0111\u00e1nh gi\u00e1 th\u1ebf n\u00e0o v\u1ec1 gi\u00e1 tr\u1ecb v\u00e0 \u0111\u00e1ng tin c\u1eady c\u1ee7a s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5?<\/li>\n<li>B\u1ea1n c\u00f3 y\u00eau c\u1ea7u v\u1ec1 t\u00ednh ti\u1ec7n l\u1ee3i hay d\u1ec5 s\u1eed d\u1ee5ng c\u1ee7a s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 kh\u00f4ng?<\/li>\n<li>B\u1ea1n quan t\u00e2m \u0111\u1ebfn y\u1ebfu t\u1ed1 m\u00f4i tr\u01b0\u1eddng v\u00e0 b\u1ec1n v\u1eefng c\u1ee7a s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 kh\u00f4ng?<\/li>\n<li>B\u1ea1n c\u00f3 mong mu\u1ed1n nh\u1eadn th\u00f4ng tin m\u1edbi nh\u1ea5t v\u1ec1 c\u00f4ng ngh\u1ec7 v\u00e0 xu h\u01b0\u1edbng trong l\u0129nh v\u1ef1c s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 kh\u00f4ng?<\/li>\n<li>B\u1ea1n mu\u1ed1n nh\u1eadn \u0111\u01b0\u1ee3c th\u00f4ng tin v\u00e0 h\u1ed7 tr\u1ee3 t\u1eeb nh\u00e0 cung c\u1ea5p qua c\u00e1c k\u00eanh n\u00e0o nh\u01b0 email, \u0111i\u1ec7n tho\u1ea1i, tr\u1ef1c tuy\u1ebfn hay m\u1ea1ng x\u00e3 h\u1ed9i?<\/li>\n<li>B\u1ea1n c\u00f3 mong \u0111\u1ee3i s\u1ef1 t\u01b0 v\u1ea5n v\u00e0 h\u01b0\u1edbng d\u1eabn t\u1eeb nh\u00e0 cung c\u1ea5p \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a b\u1ea1n kh\u00f4ng?<\/li>\n<li>B\u1ea1n c\u00f3 y\u00eau c\u1ea7u \u0111\u1eb7c bi\u1ec7t n\u00e0o li\u00ean quan \u0111\u1ebfn d\u1ecbch v\u1ee5 sau b\u00e1n h\u00e0ng kh\u00f4ng?<\/li>\n<li>B\u1ea1n \u0111\u00e1nh gi\u00e1 th\u1ebf n\u00e0o v\u1ec1 s\u1ef1 \u0111\u1ed5i m\u1edbi v\u00e0 s\u1ef1 ti\u1ebfn b\u1ed9 trong l\u0129nh v\u1ef1c s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5?<\/li>\n<li>B\u1ea1n c\u00f3 mong mu\u1ed1n c\u00f3 c\u00e1c t\u00f9y ch\u1ecdn ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n linh ho\u1ea1t v\u00e0 an to\u00e0n kh\u00f4ng?<\/li>\n<li>B\u1ea1n c\u00f3 mong mu\u1ed1n nh\u1eadn \u0111\u01b0\u1ee3c \u01b0u \u0111\u00e3i ho\u1eb7c khuy\u1ebfn m\u00e3i \u0111\u1eb7c bi\u1ec7t t\u1eeb nh\u00e0 cung c\u1ea5p kh\u00f4ng?<\/li>\n<\/ul>\n<h3><span id=\"Cac_cau_hoi_xac_dinh_nhu_cau_cua_khach_hang_ve_mot_san_phamdich_vu_cu_the_cua_cong_ty\"><strong>C\u00e1c c\u00e2u h\u1ecfi x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 m\u1ed9t s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee5 th\u1ec3 c\u1ee7a c\u00f4ng ty<\/strong><\/span><\/h3>\n<ul>\n<li>B\u1ea1n \u0111\u00e3 bi\u1ebft v\u1ec1 s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a ch\u00fang t\u00f4i t\u1eeb \u0111\u00e2u?<\/li>\n<li>T\u1ea1i sao b\u1ea1n quan t\u00e2m \u0111\u1ebfn s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a ch\u00fang t\u00f4i?<\/li>\n<li>B\u1ea1n \u0111\u00e3 t\u1eebng s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 t\u01b0\u01a1ng t\u1ef1 tr\u01b0\u1edbc \u0111\u00e2y ch\u01b0a? N\u1ebfu c\u00f3, vui l\u00f2ng chia s\u1ebb tr\u1ea3i nghi\u1ec7m c\u1ee7a b\u1ea1n.<\/li>\n<li>B\u1ea1n hy v\u1ecdng nh\u1eadn \u0111\u01b0\u1ee3c nh\u1eefng l\u1ee3i \u00edch g\u00ec khi s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a ch\u00fang t\u00f4i?<\/li>\n<li>B\u1ea1n \u0111\u00e1nh gi\u00e1 th\u1ebf n\u00e0o v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 hi\u1ec7n t\u1ea1i m\u00e0 b\u1ea1n \u0111ang s\u1eed d\u1ee5ng?<\/li>\n<li>B\u1ea1n c\u00f3 y\u00eau c\u1ea7u \u0111\u1eb7c bi\u1ec7t n\u00e0o li\u00ean quan \u0111\u1ebfn s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a ch\u00fang t\u00f4i?<\/li>\n<li>B\u1ea1n mong \u0111\u1ee3i s\u1ef1 h\u1ed7 tr\u1ee3 t\u1eeb ch\u00fang t\u00f4i trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 kh\u00f4ng?<\/li>\n<li>B\u1ea1n \u0111\u00e1nh gi\u00e1 th\u1ebf n\u00e0o v\u1ec1 t\u00ednh ti\u1ec7n l\u1ee3i v\u00e0 d\u1ec5 s\u1eed d\u1ee5ng c\u1ee7a s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a ch\u00fang t\u00f4i?<\/li>\n<li>B\u1ea1n c\u00f3 y\u00eau c\u1ea7u v\u1ec1 t\u00ednh linh ho\u1ea1t ho\u1eb7c tu\u1ef3 ch\u1ec9nh c\u1ee7a s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 kh\u00f4ng?<\/li>\n<li>B\u1ea1n mu\u1ed1n nh\u1eadn \u0111\u01b0\u1ee3c th\u00f4ng tin m\u1edbi nh\u1ea5t v\u1ec1 s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 v\u00e0 c\u00e1c c\u1eadp nh\u1eadt t\u1eeb ch\u00fang t\u00f4i kh\u00f4ng?<\/li>\n<li>B\u1ea1n \u0111\u00e1nh gi\u00e1 th\u1ebf n\u00e0o v\u1ec1 gi\u00e1 tr\u1ecb v\u00e0 \u0111\u00e1ng tin c\u1eady c\u1ee7a s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a ch\u00fang t\u00f4i?<\/li>\n<li>B\u1ea1n c\u00f3 mong mu\u1ed1n nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 t\u01b0 v\u1ea5n v\u00e0 h\u01b0\u1edbng d\u1eabn t\u1eeb ch\u00fang t\u00f4i \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a b\u1ea1n kh\u00f4ng?<\/li>\n<li>B\u1ea1n quan t\u00e2m \u0111\u1ebfn y\u1ebfu t\u1ed1 m\u00f4i tr\u01b0\u1eddng v\u00e0 b\u1ec1n v\u1eefng c\u1ee7a s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 kh\u00f4ng?<\/li>\n<li>B\u1ea1n c\u00f3 mong mu\u1ed1n c\u00f3 c\u00e1c t\u00f9y ch\u1ecdn ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n linh ho\u1ea1t v\u00e0 an to\u00e0n kh\u00f4ng?<\/li>\n<li>B\u1ea1n c\u00f3 y\u00eau c\u1ea7u \u0111\u1eb7c bi\u1ec7t n\u00e0o li\u00ean quan \u0111\u1ebfn d\u1ecbch v\u1ee5 sau b\u00e1n h\u00e0ng kh\u00f4ng?<\/li>\n<li>B\u1ea1n \u0111\u00e1nh gi\u00e1 th\u1ebf n\u00e0o v\u1ec1 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i hi\u1ec7n t\u1ea1i?<\/li>\n<li>B\u1ea1n c\u00f3 nh\u1eefng y\u00eau c\u1ea7u hay mong \u0111\u1ee3i kh\u00e1c n\u00e0o m\u00e0 ch\u00fang t\u00f4i n\u00ean bi\u1ebft \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a b\u1ea1n?<\/li>\n<li>B\u1ea1n mong mu\u1ed1n nh\u1eadn \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 k\u1ef9 thu\u1eadt t\u1eeb ch\u00fang t\u00f4i qua c\u00e1c k\u00eanh n\u00e0o: email, messenger, zalo,&#8230;<\/li>\n<li>B\u1ea1n c\u00f3 quan t\u00e2m \u0111\u1ebfn vi\u1ec7c \u0111\u1ed5i tr\u1ea3 ho\u1eb7c b\u1ea3o h\u00e0nh s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 kh\u00f4ng?<\/li>\n<li>B\u1ea1n \u0111\u00e1nh gi\u00e1 th\u1ebf n\u00e0o v\u1ec1 s\u1ef1 \u0111\u1ed5i m\u1edbi v\u00e0 s\u1ef1 ti\u1ebfn b\u1ed9 c\u1ee7a s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a ch\u00fang t\u00f4i?<\/li>\n<li>B\u1ea1n s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a ch\u00fang t\u00f4i cho m\u1ee5c \u0111\u00edch c\u00e1 nh\u00e2n hay chuy\u00ean nghi\u1ec7p? C\u00f3 y\u00eau c\u1ea7u hay ti\u00eau chu\u1ea9n n\u00e0o m\u00e0 ch\u00fang t\u00f4i n\u00ean \u0111\u00e1p \u1ee9ng \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u c\u1ee7a b\u1ea1n?<\/li>\n<li>B\u1ea1n mong mu\u1ed1n nh\u1eadn \u0111\u01b0\u1ee3c l\u1ee3i \u00edch g\u00ec c\u1ee5 th\u1ec3 khi s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a ch\u00fang t\u00f4i?B\u1ea1n mong mu\u1ed1n nh\u1eadn \u0111\u01b0\u1ee3c l\u1ee3i \u00edch g\u00ec c\u1ee5 th\u1ec3 khi s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a ch\u00fang t\u00f4i?<\/li>\n<li>B\u1ea1n mu\u1ed1n ch\u00fang t\u00f4i cung c\u1ea5p nh\u1eefng d\u1ecbch v\u1ee5 b\u1ed5 sung n\u00e0o \u0111\u1ec3 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a b\u1ea1n?<\/li>\n<li>B\u1ea1n c\u00f3 m\u1ed9t v\u1ea5n \u0111\u1ec1 c\u1ee5 th\u1ec3 m\u00e0 ch\u00fang t\u00f4i c\u00f3 th\u1ec3 gi\u1ea3i quy\u1ebft b\u1eb1ng s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a m\u00ecnh?<\/li>\n<li>B\u1ea1n ngh\u0129 s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a ch\u00fang t\u00f4i \u0111\u00e3 \u0111\u01b0\u1ee3c b\u00e1n v\u1edbi gi\u00e1 h\u1ee3p l\u00fd ch\u01b0a?<\/li>\n<\/ul>\n<h2><span id=\"Tam_quan_trong_cua_viec_dat_cau_hoi_xac_dinh_nhu_cau_khach_hang\"><strong>T\u1ea7m quan tr\u1ecdng c\u1ee7a vi\u1ec7c \u0111\u1eb7t c\u00e2u h\u1ecfi x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u kh\u00e1ch h\u00e0ng<\/strong><\/span><\/h2>\n<figure id=\"attachment_54976\" aria-describedby=\"caption-attachment-54976\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2023\/05\/cach-dat-cau-hoi-tim-hieu-nhu-cau-khach-hang.jpg\"><img loading=\"lazy\" class=\"size-full wp-image-54976\" src=\"https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2023\/05\/cach-dat-cau-hoi-tim-hieu-nhu-cau-khach-hang.jpg\" alt=\"c\u00e1ch \u0111\u1eb7t c\u00e2u h\u1ecfi t\u00ecm hi\u1ec3u nhu c\u1ea7u kh\u00e1ch h\u00e0ng\" width=\"800\" height=\"600\" srcset=\"https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2023\/05\/cach-dat-cau-hoi-tim-hieu-nhu-cau-khach-hang.jpg 800w, https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2023\/05\/cach-dat-cau-hoi-tim-hieu-nhu-cau-khach-hang-300x225.jpg 300w, https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2023\/05\/cach-dat-cau-hoi-tim-hieu-nhu-cau-khach-hang-150x113.jpg 150w, https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2023\/05\/cach-dat-cau-hoi-tim-hieu-nhu-cau-khach-hang-768x576.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><figcaption id=\"caption-attachment-54976\" class=\"wp-caption-text\"><center><em><strong>Vi\u1ec7c \u0111\u1eb7t c\u00e2u h\u1ecfi x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u kh\u00e1ch h\u00e0ng c\u00f3 nhi\u1ec1u vai tr\u00f2 quan tr\u1ecdng<\/strong><\/em><\/center><\/figcaption><\/figure>\n<ul>\n<li><em>Hi\u1ec3u kh\u00e1ch h\u00e0ng<\/em>: X\u00e1c \u0111\u1ecbnh nhu c\u1ea7u kh\u00e1ch h\u00e0ng gi\u00fap ch\u00fang ta c\u00f3 c\u00e1i nh\u00ecn s\u00e2u s\u1eafc v\u1ec1 nh\u1eefng g\u00ec kh\u00e1ch h\u00e0ng mong mu\u1ed1n v\u00e0 c\u1ea7n. \u0110i\u1ec1u n\u00e0y \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c ch\u00fang ta c\u00f3 kh\u1ea3 n\u0103ng cung c\u1ea5p nh\u1eefng s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 m\u00e0 kh\u00e1ch h\u00e0ng th\u1ef1c s\u1ef1 mu\u1ed1n mua.<\/li>\n<li><em>X\u00e2y d\u1ef1ng s\u1ef1 tin t\u01b0\u1edfng<\/em>: Khi doanh nghi\u1ec7p hi\u1ec3u r\u00f5 nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u00e1p \u1ee9ng ch\u00fang m\u1ed9t c\u00e1ch t\u1ed1t nh\u1ea5t, s\u1ef1 tin t\u01b0\u1edfng c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p s\u1ebd t\u0103ng l\u00ean. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn s\u1ef1 trung th\u00e0nh v\u00e0 t\u0103ng c\u01b0\u1eddng m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i gi\u1eefa doanh nghi\u1ec7p v\u1edbi kh\u00e1ch h\u00e0ng.<\/li>\n<li><em>T\u0103ng c\u01b0\u1eddng kh\u1ea3 n\u0103ng c\u1ea1nh tranh<\/em>: X\u00e1c \u0111\u1ecbnh nhu c\u1ea7u kh\u00e1ch h\u00e0ng gi\u00fap doanh nghi\u1ec7p nh\u1eadn bi\u1ebft c\u00e1c l\u0129nh v\u1ef1c c\u1ea1nh tranh tr\u00ean th\u1ecb tr\u01b0\u1eddng v\u00e0 t\u00ecm ra c\u00e1ch \u0111\u1ec3 v\u01b0\u1ee3t qua \u0111\u1ed1i th\u1ee7. Vi\u1ec7c cung c\u1ea5p nh\u1eefng s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch t\u1ed1t nh\u1ea5t gi\u00fap doanh nghi\u1ec7p gi\u00e0nh \u0111\u01b0\u1ee3c l\u1ee3i th\u1ebf c\u1ea1nh tranh v\u00e0 t\u1ea1o ra s\u1ef1 kh\u00e1c bi\u1ec7t.<\/li>\n<\/ul>\n<h2><span id=\"Phuong_phap_xac_dinh_nhu_cau_khach_hang\"><strong>Ph\u01b0\u01a1ng ph\u00e1p x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u kh\u00e1ch h\u00e0ng<\/strong><\/span><\/h2>\n<p>Ngo\u00e0i vi\u1ec7c \u0111\u1eb7t <strong>c\u00e2u h\u1ecfi x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u kh\u00e1ch h\u00e0ng<\/strong>, c\u00f3 nhi\u1ec1u ph\u01b0\u01a1ng th\u1ee9c kh\u00e1c m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng.<\/p>\n<h3><span id=\"Nghien_cuu_thi_truong\"><strong>Nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng<\/strong><\/span><\/h3>\n<p>Nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng gi\u00fap x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u kh\u00e1ch h\u00e0ng th\u00f4ng qua c\u00e1c ph\u01b0\u01a1ng ph\u00e1p nh\u01b0 ph\u1ecfng v\u1ea5n c\u00e1 nh\u00e2n, kh\u1ea3o s\u00e1t tr\u1ef1c tuy\u1ebfn, nh\u00f3m th\u1ea3o lu\u1eadn, ph\u00e2n t\u00edch d\u1eef li\u1ec7u th\u1ed1ng k\u00ea v\u00e0 quan s\u00e1t tr\u1ef1c ti\u1ebfp.<\/p>\n<p>Qua vi\u1ec7c thu th\u1eadp v\u00e0 ph\u00e2n t\u00edch th\u00f4ng tin v\u1ec1 th\u1ecb tr\u01b0\u1eddng, kh\u00e1ch h\u00e0ng v\u00e0 xu h\u01b0\u1edbng ti\u00eau d\u00f9ng, doanh nghi\u1ec7p c\u00f3 th\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 nh\u1eefng g\u00ec kh\u00e1ch h\u00e0ng mong mu\u1ed1n, nhu c\u1ea7u c\u1ee7a h\u1ecd. \u0110i\u1ec1u n\u00e0y gi\u00fap x\u00e2y d\u1ef1ng c\u00e1c s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 ph\u00f9 h\u1ee3p, t\u1ea1o s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 t\u0103ng c\u01b0\u1eddng kh\u1ea3 n\u0103ng c\u1ea1nh tranh c\u1ee7a doanh nghi\u1ec7p tr\u00ean th\u1ecb tr\u01b0\u1eddng.<\/p>\n<h3><span id=\"Khao_sat_khach_hang\"><strong>Kh\u1ea3o s\u00e1t kh\u00e1ch h\u00e0ng<\/strong><\/span><\/h3>\n<p>Kh\u1ea3o s\u00e1t kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 hi\u1ec7u qu\u1ea3 \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u kh\u00e1ch h\u00e0ng. B\u1eb1ng c\u00e1ch thi\u1ebft k\u1ebf v\u00e0 tri\u1ec3n khai c\u00e1c b\u1ea3ng c\u00e2u h\u1ecfi, doanh nghi\u1ec7p c\u00f3 th\u1ec3 thu th\u1eadp \u00fd ki\u1ebfn v\u00e0 th\u00f4ng tin t\u1eeb kh\u00e1ch h\u00e0ng v\u1ec1 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5, s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 nh\u1eefng \u0111i\u1ec1u kh\u00e1ch h\u00e0ng mong mu\u1ed1n c\u1ea3i thi\u1ec7n. K\u1ebft qu\u1ea3 kh\u1ea3o s\u00e1t s\u1ebd cung c\u1ea5p th\u00f4ng tin quan tr\u1ecdng \u0111\u1ec3 \u0111\u1ecbnh h\u00ecnh chi\u1ebfn l\u01b0\u1ee3c kinh doanh v\u00e0 ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m.<\/p>\n<h3><span id=\"Phan_tich_du_lieu_khach_hang\"><strong>Ph\u00e2n t\u00edch d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng<\/strong><\/span><\/h3>\n<figure id=\"attachment_54977\" aria-describedby=\"caption-attachment-54977\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2023\/05\/xac-dinh-nhu-cau-khach-hang.jpg\"><img loading=\"lazy\" class=\"size-full wp-image-54977\" src=\"https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2023\/05\/xac-dinh-nhu-cau-khach-hang.jpg\" alt=\"x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u kh\u00e1ch h\u00e0ng\" width=\"800\" height=\"600\" srcset=\"https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2023\/05\/xac-dinh-nhu-cau-khach-hang.jpg 800w, https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2023\/05\/xac-dinh-nhu-cau-khach-hang-300x225.jpg 300w, https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2023\/05\/xac-dinh-nhu-cau-khach-hang-150x113.jpg 150w, https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2023\/05\/xac-dinh-nhu-cau-khach-hang-768x576.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><figcaption id=\"caption-attachment-54977\" class=\"wp-caption-text\"><center><em><strong>Ngo\u00e0i \u0111\u1eb7t c\u00e2u h\u1ecfi, c\u00f3 nhi\u1ec1u c\u00e1ch x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u kh\u00e1ch h\u00e0ng kh\u00e1c<\/strong><\/em><\/center><\/figcaption><\/figure>\n<p>Doanh nghi\u1ec7p c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 v\u00e0 c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch d\u1eef li\u1ec7u \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u kh\u00e1ch h\u00e0ng. B\u1eb1ng c\u00e1ch thu th\u1eadp, ph\u00e2n t\u00edch d\u1eef li\u1ec7u t\u1eeb c\u00e1c ngu\u1ed3n nh\u01b0 h\u1ed3 s\u01a1 kh\u00e1ch h\u00e0ng, giao d\u1ecbch tr\u01b0\u1edbc \u0111\u00e2y v\u00e0 t\u01b0\u01a1ng t\u00e1c tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i, doanh nghi\u1ec7p c\u00f3 th\u1ec3 nh\u1eadn ra c\u00e1c m\u00f4 h\u00ecnh ti\u00eau d\u00f9ng, \u01b0u ti\u00ean v\u00e0 th\u1ecb hi\u1ebfu c\u1ee7a kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u n\u00e0y gi\u00fap t\u1ea1o ra c\u00e1c chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp th\u1ecb, qu\u1ea3ng c\u00e1o h\u01b0\u1edbng \u0111\u1ebfn nhu c\u1ea7u c\u1ee5 th\u1ec3 c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<h3><span id=\"Tuong_tac_truc_tiep_voi_khach_hang\"><strong>T\u01b0\u01a1ng t\u00e1c tr\u1ef1c ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng<\/strong><\/span><\/h3>\n<p>\u0110\u00f4i khi, vi\u1ec7c tr\u1ef1c ti\u1ebfp giao ti\u1ebfp v\u00e0 t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng l\u00e0 c\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u c\u1ee7a h\u1ecd. Vi\u1ec7c t\u1ed5 ch\u1ee9c bu\u1ed5i h\u1ecdp, th\u1ea3o lu\u1eadn ho\u1eb7c cu\u1ed9c tr\u00f2 chuy\u1ec7n nh\u00f3m cho ph\u00e9p doanh nghi\u1ec7p l\u1eafng nghe \u00fd ki\u1ebfn, ph\u1ea3n h\u1ed3i v\u00e0 ghi nh\u1eadn nh\u1eefng y\u00eau c\u1ea7u c\u1ee5 th\u1ec3 t\u1eeb kh\u00e1ch h\u00e0ng. Vi\u1ec7c n\u00e0y t\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng t\u01b0\u01a1ng t\u00e1c v\u00e0 gi\u00fap doanh nghi\u1ec7p hi\u1ec3u s\u00e2u h\u01a1n v\u1ec1 nhu c\u1ea7u kh\u00e1ch h\u00e0ng.<\/p>\n<p>K\u1ebft lu\u1eadn<\/p>\n<p>Trong qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n v\u00e0 cung c\u1ea5p s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5, vi\u1ec7c x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 quan tr\u1ecdng \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c s\u1ef1 th\u00e0nh c\u00f4ng. C\u00e1c <strong>c\u00e2u h\u1ecfi x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u kh\u00e1ch h\u00e0ng<\/strong> l\u00e0 c\u00f4ng c\u1ee5 h\u1eefu \u00edch \u0111\u1ec3 hi\u1ec3u r\u00f5 mong \u0111\u1ee3i, \u01b0u ti\u00ean v\u00e0 s\u1edf th\u00edch c\u1ee7a kh\u00e1ch h\u00e0ng. B\u1eb1ng c\u00e1ch \u0111\u1eb7t c\u00e1c c\u00e2u h\u1ecfi th\u00edch h\u1ee3p, b\u1ea1n c\u00f3 th\u1ec3 thu th\u1eadp th\u00f4ng tin quan tr\u1ecdng v\u1ec1 nh\u1eefng g\u00ec kh\u00e1ch h\u00e0ng mong mu\u1ed1n v\u00e0 t\u1eeb \u0111\u00f3 t\u1ea1o ra\/cung c\u1ea5p c\u00e1c s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 ph\u00f9 h\u1ee3p nh\u1ea5t.<\/p>\n<p>\u0110\u1eebng qu\u00ean chia s\u1ebb b\u00e0i vi\u1ebft v\u00e0 theo d\u00f5i <strong><a href=\"https:\/\/jobsgo.vn\/\">JobsGO<\/a><\/strong> \u0111\u1ec3 kh\u00f4ng b\u1ecf l\u1ee1 c\u00e1c th\u00f4ng tin b\u1ed5 \u00edch ti\u1ebfp theo.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0110\u00e1nh gi\u00e1 post Hi\u1ec3u r\u00f5 nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng gi\u00fap doanh nghi\u1ec7p t\u1ea1o ra c\u00e1c s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 ph\u00f9 h\u1ee3p, n\u00e2ng cao s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 t\u0103ng c\u01b0\u1eddng kh\u1ea3 n\u0103ng c\u1ea1nh tranh tr\u00ean th\u1ecb tr\u01b0\u1eddng&#8230;.<\/p>\n","protected":false},"author":39,"featured_media":54975,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_focuskw":"","_yoast_wpseo_title":"List 45 c\u00e2u h\u1ecfi x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u kh\u00e1ch h\u00e0ng - JobsGO Blog","_yoast_wpseo_metadesc":"\u0110\u1eb7t c\u00e2u h\u1ecfi x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng gi\u00fap doanh nghi\u1ec7p t\u1ea1o ra c\u00e1c s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 ph\u00f9 h\u1ee3p, n\u00e2ng cao s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng,...","_yoast_wpseo_focus_keyphrase":"","faq":"","nganh_nghe_chuc_vu_lien_quan":["Nh\u00e2n Vi\u00ean B\u00e1n H\u00e0ng","Sales"]},"categories":[25],"tags":[],"yoast_head":"\n<title>List 45 c\u00e2u h\u1ecfi x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u kh\u00e1ch h\u00e0ng - JobsGO Blog<\/title>\n<meta name=\"description\" content=\"\u0110\u1eb7t c\u00e2u h\u1ecfi x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng gi\u00fap doanh nghi\u1ec7p t\u1ea1o ra c\u00e1c s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 ph\u00f9 h\u1ee3p, n\u00e2ng cao s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng,...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jobsgo.vn\/blog\/cau-hoi-xac-dinh-nhu-cau-khach-hang\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"List 45 c\u00e2u h\u1ecfi x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u kh\u00e1ch h\u00e0ng - JobsGO Blog\" \/>\n<meta property=\"og:description\" content=\"\u0110\u1eb7t c\u00e2u h\u1ecfi x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng gi\u00fap doanh nghi\u1ec7p t\u1ea1o ra c\u00e1c s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 ph\u00f9 h\u1ee3p, n\u00e2ng cao s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng,...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jobsgo.vn\/blog\/cau-hoi-xac-dinh-nhu-cau-khach-hang\/\" \/>\n<meta property=\"og:site_name\" content=\"JobsGO Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/JobsGOVN\/\" \/>\n<meta property=\"article:published_time\" content=\"2023-05-24T14:37:23+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-01T02:10:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jobsgo.vn\/blog\/wp-content\/uploads\/2023\/05\/cau-hoi-xac-dinh-nhu-cau-khach-hang.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n<meta name=\"twitter:card\" content=\"summary\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"9 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/jobsgo.vn\/blog\/#organization\",\"name\":\"JobsGO\",\"url\":\"https:\/\/jobsgo.vn\/blog\/\",\"sameAs\":[\"https:\/\/www.facebook.com\/JobsGOVN\/\",\"http:\/\/instagram.com\/jobsgo_vn\",\"https:\/\/www.linkedin.com\/company\/josbgo.vn\"],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/jobsgo.vn\/blog\/#logo\",\"inLanguage\":\"vi\",\"url\":\"https:\/\/jobsgo.vn\/blog\/wp-content\/uploads\/2018\/01\/jobsgo-logo.png\",\"contentUrl\":\"https:\/\/jobsgo.vn\/blog\/wp-content\/uploads\/2018\/01\/jobsgo-logo.png\",\"width\":149,\"height\":161,\"caption\":\"JobsGO\"},\"image\":{\"@id\":\"https:\/\/jobsgo.vn\/blog\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/jobsgo.vn\/blog\/#website\",\"url\":\"https:\/\/jobsgo.vn\/blog\/\",\"name\":\"JobsGO Blog\",\"description\":\"T\\u1ed5ng h\\u1ee3p c\\u00e1c b\\u00ed quy\\u1ebft t\\u00ecm vi\\u1ec7c v\\u00e0 ph\\u00e1t tri\\u1ec3n s\\u1ef1 nghi\\u1ec7p v\\u1edbi JobsGO\",\"publisher\":{\"@id\":\"https:\/\/jobsgo.vn\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/jobsgo.vn\/blog\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"vi\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/jobsgo.vn\/blog\/cau-hoi-xac-dinh-nhu-cau-khach-hang\/#primaryimage\",\"inLanguage\":\"vi\",\"url\":\"https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2023\/05\/cau-hoi-xac-dinh-nhu-cau-khach-hang.jpg\",\"contentUrl\":\"https:\/\/media-blog.jobsgo.vn\/blog\/wp-content\/uploads\/2023\/05\/cau-hoi-xac-dinh-nhu-cau-khach-hang.jpg\",\"width\":800,\"height\":600,\"caption\":\"B\\u1ed9 c\\u00e2u h\\u1ecfi x\\u00e1c \\u0111\\u1ecbnh nhu c\\u1ea7u kh\\u00e1ch h\\u00e0ng\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jobsgo.vn\/blog\/cau-hoi-xac-dinh-nhu-cau-khach-hang\/#webpage\",\"url\":\"https:\/\/jobsgo.vn\/blog\/cau-hoi-xac-dinh-nhu-cau-khach-hang\/\",\"name\":\"List 45 c\\u00e2u h\\u1ecfi x\\u00e1c \\u0111\\u1ecbnh nhu c\\u1ea7u kh\\u00e1ch h\\u00e0ng - 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