{"id":6989,"date":"2020-01-10T09:00:26","date_gmt":"2020-01-10T02:00:26","guid":{"rendered":"https:\/\/jobsgo.vn\/blog\/?p=6989"},"modified":"2025-01-07T15:39:49","modified_gmt":"2025-01-07T08:39:49","slug":"tu-duy-phi-logic","status":"publish","type":"post","link":"https:\/\/jobsgo.vn\/blog\/tu-duy-phi-logic\/","title":{"rendered":"T\u01b0 duy phi logic: \u0110\u1eebng n\u00f3i “kh\u00f4ng\u201d v\u1edbi kh\u00e1ch h\u00e0ng"},"content":{"rendered":"\n
B\u1ea1n c\u00f3 bi\u1ebft r\u1eb1ng v\u00ec sao trong kinh doanh n\u00f3i ri\u00eang v\u00e0 trong cu\u1ed9c s\u1ed1ng th\u01b0\u1eddng ng\u00e0y n\u00f3i chung, ch\u00fang ta kh\u00f4ng n\u00ean d\u00f9ng t\u1eeb \u201ckh\u00f4ng\u201d \u0111\u1ec3 b\u1eaft kh\u00e1ch h\u00e0ng hay m\u1ecdi ng\u01b0\u1eddi l\u00e0m m\u1ed9t \u0111i\u1ec1u g\u00ec \u0111\u00f3 kh\u00f4ng? Ch\u1eafc ch\u1eafn n\u00f3 s\u1ebd ph\u1ea3n t\u00e1c d\u1ee5ng. \u0110\u00e2y ch\u00ednh l\u00e0 quan \u0111i\u1ec3m t\u01b0 duy phi logic trong kinh doanh \u0111\u00f3. C\u00f9ng JobsGO<\/strong> t\u00ecm hi\u1ec3u qua b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y nh\u00e9!<\/span><\/p>\n M\u1ee5c l\u1ee5c<\/p> H\u1ea7u h\u1ebft m\u1ed7i ch\u00fang ta \u0111\u1ec1u t\u1ef1 ngh\u0129 r\u1eb1ng m\u00ecnh t\u01b0 duy v\u00f4 c\u00f9ng logic, nh\u01b0ng th\u1ef1c ch\u1ea5t \u0111i\u1ec1u n\u00e0y ch\u1eb3ng \u0111\u00fang ch\u00fat n\u00e0o h\u1ebft. Theo c\u00e1c nh\u00e0 khoa h\u1ecdc, con ng\u01b0\u1eddi th\u01b0\u1eddng t\u01b0 duy theo d\u00f2ng t\u01b0 t\u01b0\u1edfng, ngh\u0129a l\u00e0 t\u1ea1i t\u1eebng th\u1eddi \u0111i\u1ec3m th\u00ec trong n\u00e3o b\u1ed9 con ng\u01b0\u1eddi s\u1ebd xu\u1ea5t hi\u1ec7n nh\u1eefng \u00fd t\u01b0\u1edfng kh\u00e1c nhau v\u00e0 vi\u1ec7c c\u1ee7a nh\u1eefng ng\u01b0\u1eddi b\u00e1n h\u00e0ng l\u00e0 h\u01b0\u1edbng h\u1ecd v\u1ec1 \u00fd t\u01b0\u1edfng mua h\u00e0ng.<\/span><\/p>\n Nghe c\u00f3 v\u1ebb h\u01a1i kh\u00f3 hi\u1ec3u nh\u1ec9? Ch\u00fang ta c\u00f9ng l\u1ea5y m\u1ed9t v\u00ed d\u1ee5 \u0111\u01a1n gi\u1ea3n nh\u00e9. N\u1ebfu trong nh\u00e0 b\u1ea1n c\u00f3 tr\u1ebb nh\u1ecf, tr\u01b0\u1edbc khi ra ngo\u00e0i b\u1ea1n \u0111\u1eebng bao gi\u1edd nh\u1eafc nh\u1edf ch\u00fang \u201cKh\u00f4ng ngh\u1ecbch ng\u1ee3m lung tung nh\u00e9\u201d, b\u1edfi khi b\u1ea1n \u0111i ch\u1eafc ch\u1eafn ch\u00fang s\u1ebd ch\u1ea1y lung tung ngh\u1ecbch ng\u1ee3m kh\u1eafp nh\u00e0.<\/span><\/p>\n V\u00ec sao \u01b0? Kh\u00f4ng ph\u1ea3i do ch\u00fang th\u00edch c\u00e3i l\u1ea1i l\u1eddi b\u1ea1n \u0111\u00e2u. Ph\u1ea7n v\u00f4 th\u1ee9c trong con ng\u01b0\u1eddi (d\u1ec5 d\u00e0ng nh\u1eadn bi\u1ebft nh\u1ea5t \u1edf tr\u1ebb con) ch\u1ec9 cho v\u00e0o n\u00e3o b\u1ed9 th\u00f4ng tin \u201cngh\u1ecbch ng\u1ee3m lung tung\u201d ch\u1ee9 kh\u00f4ng ti\u1ebfp nh\u1eadn th\u00f4ng tin ph\u1ee7 \u0111\u1ecbnh \u201cKh\u00f4ng b\u1ecf tay v\u00e0o mi\u1ec7ng\u201d. C\u1ed9ng v\u1edbi b\u1ea3n t\u00ednh hay qu\u00ean c\u1ee7a con nh\u1ecf, ch\u00fang s\u1ebd ngh\u1ecbch ng\u1ee3m lung tung v\u00ec ch\u00ednh b\u1ea1n l\u00e0 ng\u01b0\u1eddi \u0111\u00e3 kh\u01a1i m\u00e0o, g\u1ee3i \u00fd cho ch\u00fang vi\u1ec7c n\u00e0y. \u0110\u1ebfn khi ch\u00fang ta l\u1edbn l\u00ean th\u00ec m\u1edbi c\u00f3 kh\u1ea3 n\u0103ng ph\u00e2n bi\u1ec7t ph\u1ee7 \u0111\u1ecbnh, kh\u1eb3ng \u0111\u1ecbnh (t\u01b0 duy logic) tuy nhi\u00ean th\u00ec ph\u1ea7n v\u00f4 th\u1ee9c trong ch\u00fang ta v\u1eabn m\u1ea1nh h\u01a1n.<\/span><\/p>\n \u00a0>><\/span> C\u00e2u n\u00f3i gi\u00fap l\u1ea5y l\u1ea1i ni\u1ec1m tin trong cu\u1ed9c s\u1ed1ng<\/span><\/a><\/span><\/span><\/p>\n Coca-Cola hay Coke?<\/i><\/b><\/span><\/p>\n V\u00e0o nh\u1eefng n\u0103m \u0111\u1ea7u c\u1ee7a th\u1ebf k\u1ef7 20, ng\u01b0\u1eddi d\u00e2n n\u01b0\u1edbc M\u1ef9 th\u01b0\u1eddng g\u1ecdi Coca-Cola v\u1edbi t\u00ean ng\u1eafn g\u1ecdn l\u00e0 Coke. Tuy nhi\u00ean c\u00f4ng ty Coca-Cola kh\u00f4ng th\u00edch t\u00ean g\u1ecdi n\u00e0y v\u00ec Coke l\u00e0 t\u00ean chung \u0111\u1ec3 g\u1ecdi nh\u1eefng lo\u1ea1i \u0111\u1ed3 u\u1ed1ng \u0111\u01b0\u1ee3c l\u00e0m t\u1eeb c\u00e2y Cola. Nhi\u1ec1u c\u1eeda h\u00e0ng ti\u1ec7n l\u1ee3i \u0111\u00e3 l\u1ee3i d\u1ee5ng \u0111i\u1ec3m n\u00e0y v\u00e0 m\u1ed7i khi kh\u00e1ch h\u00e0ng h\u1ecfi \u0111\u1ed3 u\u1ed1ng Coke th\u00ec h\u1ecd th\u01b0\u1eddng mang nh\u1eefng nh\u00e3n hi\u1ec7u Cola kh\u00e1c ra b\u00e1n. Th\u00eam m\u1ed9t \u0111i\u1ec3m tr\u1eeb n\u1eefa l\u00e0 Coke c\u00f2n l\u00e0 ti\u1ebfng l\u00f3ng \u0111\u1ec3 ch\u1ec9 v\u1ec1 Cocaine. Hi\u1ec3n nhi\u00ean l\u00e0 ch\u1eb3ng c\u00f3 m\u1ed9t doanh nghi\u1ec7p n\u00e0o mu\u1ed1n s\u1ea3n ph\u1ea9m m\u00ecnh m\u1ea5t c\u00f4ng l\u00e0m ra \u0111\u01b0\u1ee3c g\u1ecdi b\u1eb1ng t\u1eeb mang \u00fd ngh\u0129a kh\u00f4ng t\u1ed1t \u0111\u1eb9p nh\u01b0 v\u1eady.<\/span><\/p>\n \u0110\u1ec3 ng\u0103n ch\u1eb7n vi\u1ec7c kh\u00e1ch h\u00e0ng g\u1ecdi Coke nh\u01b0 m\u1ecdi khi, v\u00e0o n\u0103m 1913, c\u00f4ng ty Coca-Cola \u0111\u00e3 th\u1ef1c hi\u1ec7n m\u1ed9t chi\u1ebfn d\u1ecbch to\u00e0n c\u1ea7u v\u1edbi t\u00ean \u0111\u1ea7y \u0111\u1ee7 l\u00e0: \u201cH\u00e3y g\u1ecdi Coca-Cola b\u1eb1ng t\u00ean \u0111\u1ea7y \u0111\u1ee7\u201d (Ask for Coca-Cola by its full name). M\u1ee5c \u0111\u00edch ch\u00ednh l\u00e0 \u0111\u1ec3 t\u00e1ch Coca-Cola ra kh\u1ecfi ti\u1ebfng l\u00f3ng Coke n\u00e0y.<\/span><\/p>\n Tuy nhi\u00ean \u0111\u1ecdc \u0111\u1ebfn \u0111\u00e2y b\u1ea1n c\u00f3 t\u1ef1 \u0111\u1eb7t ra c\u00e2u h\u1ecfi cho m\u00ecnh r\u1eb1ng t\u1ea1i sao c\u00f4ng ty n\u00e0y kh\u00f4ng l\u1ea5y kh\u1ea9u hi\u1ec7u l\u00e0 \u201c\u0110\u1eebng g\u1ecdi l\u00e0 Coke\u201d kh\u00f4ng? Theo gi\u00e1o s\u01b0 Kitson \u2013 Nh\u00e0 t\u00e2m l\u00fd h\u1ecdc n\u1ed5i ti\u1ebfng th\u00ec trong v\u00f4 th\u1ee9c ng\u01b0\u1eddi ti\u00eau d\u00f9ng s\u1ebd kh\u00f4ng th\u1ec3 nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c t\u01b0 duy logic trong c\u00e2u kh\u1ea9u hi\u1ec7u n\u00e0y. V\u00e0 c\u00e1i m\u00e0 h\u1ecd c\u00f3 th\u1ec3 nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c trong c\u00e2u n\u00e0y ch\u1ec9 c\u00f3 \u00fd t\u01b0\u1edfng m\u00e0 th\u00f4i. Ch\u00ednh v\u00ec v\u1eady, \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng th\u00ec \u201c\u0110\u1eebng g\u1ecdi l\u00e0 Coke\u201d hay \u201cG\u1ecdi l\u00e0 Coke\u201d th\u00ec c\u0169ng t\u01b0\u01a1ng t\u1ef1 nh\u01b0 nhau m\u00e0 th\u00f4i.<\/span><\/p>\n Ngo\u00e0i ra th\u00ec s\u1ebd c\u00f3 nh\u1eefng kh\u00e1ch h\u00e0ng kh\u00f4ng bi\u1ebft \u0111\u1ebfn t\u1eeb \u201cCoke\u201d v\u00e0 sau khi \u0111\u01b0\u1ee3c nghe \u0111\u1ebfn kh\u1ea9u hi\u1ec7u \u201c\u0110\u1eebng g\u1ecdi l\u00e0 Coke\u201d th\u00ec h\u1ecdc s\u1ebd bi\u1ebft Coke c\u00f3 ngh\u0129a l\u00e0 Coca-Cola. Kh\u00f4ng ph\u1ea3i nh\u01b0 v\u1eady s\u1ebd c\u00e0ng nguy hi\u1ec3m h\u01a1n sao?<\/span><\/p>\n \u00a0>><\/span> Ph\u00e2n bi\u1ec7t l\u00e3nh \u0111\u1ea1o v\u00e0 qu\u1ea3n l\u00fd \u2013 t\u01b0\u1edfng kh\u00f4ng kh\u00e1c m\u00e0 kh\u00e1c kh\u00f4ng t\u01b0\u1edfng<\/span><\/a><\/span><\/span><\/p>\n >>>C\u00f3 th\u1ec3 b\u1ea1n quan t\u00e2m: Doanh nh\u00e2n g\u1ed3m nh\u1eefng ai<\/a><\/strong>?<\/span><\/p>\n \u0110\u1ec3 h\u00ecnh dung v\u1ec1 \u1ee9ng d\u1ee5ng c\u1ee7a hi\u1ec7u \u1ee9ng n\u00e0y trong kinh doanh, ta c\u00f3 th\u1ec3 gi\u1ea3i th\u00edch m\u1ed9t c\u00e1ch \u0111\u01a1n gi\u1ea3n nh\u01b0 sau: Coi n\u00e3o b\u1ed9 c\u1ee7a ch\u00fang ta l\u00e0 m\u1ed9t b\u1ed9 vi x\u1eed l\u00fd m\u00e1y t\u00ednh v\u00f4 c\u00f9ng ph\u00e1t tri\u1ec3n, \u0111\u1ec3 v\u1eadn h\u00e0nh b\u1ed9 m\u00e1y n\u00e0y th\u00ec th\u1ee9 ch\u00fang ta c\u1ea7n l\u00e0 n\u0103ng l\u01b0\u1ee3ng. M\u1ed7i l\u1ea7n b\u1ed9 n\u00e3o ph\u1ea3i x\u1eed l\u00fd th\u00f4ng tin th\u00ec n\u00f3 l\u1ea1i ti\u00eau hao m\u1ed9t \u00edt n\u0103ng l\u01b0\u1ee3ng.<\/span><\/p>\n Nh\u01b0 b\u1ea1n c\u0169ng \u0111\u00e3 bi\u1ebft, nh\u1eefng th\u00f4ng tin ph\u1ee7 \u0111\u1ecbnh th\u00ec s\u1ebd c\u1ea7n nhi\u1ec1u dung l\u01b0\u1ee3ng \u0111\u1ec3 m\u00e3 h\u00f3a h\u01a1n, do \u0111\u00f3 s\u1ebd x\u1eed l\u00fd t\u1ed1n n\u0103ng l\u01b0\u1ee3ng h\u01a1n nh\u1eefng th\u00f4ng tin kh\u1eb3ng \u0111\u1ecbnh. Gi\u1ed1ng nh\u01b0 v\u00ed d\u1ee5 \u1edf tr\u00ean, th\u00f4ng tin \u201c\u0110\u1eebng g\u1ecdi l\u00e0 Coke\u201d \u0111\u1ed3ng ngh\u0129a v\u1edbi \u201c\u0110\u1eebng\u201d v\u00e0 \u201cG\u1ecdi l\u00e0 Coke\u201d. B\u1ea5t c\u1ee9 th\u00f4ng tin n\u00e0o m\u00e0 c\u00f3 kh\u1ea3 n\u0103ng t\u00e1ch ra \u0111\u01b0\u1ee3c th\u00ec ch\u1eafc ch\u1eafn n\u00e3o b\u1ed9 c\u1ee7a con ng\u01b0\u1eddi s\u1ebd ph\u00e2n t\u00e1ch ra m\u1ed9t c\u00e1ch tri\u1ec7t \u0111\u1ec3. Do t\u1ed1n nhi\u1ec1u dung l\u01b0\u1ee3ng \u0111\u1ec3 ph\u00e2n t\u00edch n\u00ean b\u1ed9 vi x\u1eed l\u00fd trong n\u00e3o b\u1ed9 s\u1ebd c\u00f3 xu h\u01b0\u1edbng b\u1ecf qua (ho\u1eb7c \u0111\u01a1n gi\u1ea3n l\u00e0 qu\u00ean) th\u00f4ng tin ph\u1ee7 \u0111\u1ecbnh khi x\u1eed l\u00fd. <\/span>Ch\u00ednh v\u00ec v\u1eady, c\u00f3 nhi\u1ec1u kh\u1ea3 n\u0103ng r\u1eb1ng kh\u00e1ch h\u00e0ng s\u1ebd b\u1ecf qua ch\u1eef \u201c\u0110\u1eebng\u201d trong c\u00e2u kh\u1ea9u hi\u1ec7u c\u1ee7a doanh nghi\u1ec7p. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 tr\u1edf th\u00e0nh <\/span>v\u1ea5n \u0111\u1ec1 khi\u1ebfn startup kinh doanh th\u1ea5t b\u1ea1i<\/strong><\/a>, khi th\u00f4ng \u0111i\u1ec7p kh\u00f4ng \u0111\u01b0\u1ee3c truy\u1ec1n t\u1ea3i \u0111\u00fang c\u00e1ch v\u00e0 kh\u00f4ng g\u00e2y \u0111\u01b0\u1ee3c \u1ea5n t\u01b0\u1ee3ng v\u1edbi kh\u00e1ch h\u00e0ng.<\/span><\/p>\n \u00a0<\/span>Tr\u00e1nh d\u00f9ng t\u1eeb \u201ckh\u00f4ng\u201d<\/i><\/b><\/span><\/p>\n B\u1ea1n kh\u00f4ng n\u00ean d\u00f9ng t\u1eeb \u201ckh\u00f4ng\u201d \u0111\u1ec3 nh\u1eafc \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a s\u1ea3n ph\u1ea9m \u0111\u1ec3 tr\u00e1nh g\u1ee3i \u00fd nh\u1eefng \u00fd t\u01b0\u1edfng ti\u00eau c\u1ef1c cho kh\u00e1ch h\u00e0ng.<\/span><\/p>\n L\u1ea5y m\u1ed9t v\u00ed d\u1ee5 nh\u00e9: N\u1ebfu b\u1ea1n l\u00e0 ng\u01b0\u1eddi b\u00e1n \u00e1o, khi b\u1ea1n ch\u01b0a n\u00f3i g\u00ec v\u1edbi kh\u00e1ch h\u00e0ng th\u00ec trong \u0111\u1ea7u h\u1ecd c\u00f3 th\u1ec3 s\u1ebd suy ngh\u0129:<\/span><\/p>\n – \u201cC\u00f3 n\u00ean mua kh\u00f4ng? Mua th\u1eed v\u1ec1 m\u1eb7c nh\u1ec9\u201d<\/span><\/p>\n Nh\u01b0ng khi b\u1ea1n n\u00f3i:<\/span><\/p>\n – \u201c\u00c1o n\u00e0y c\u00f3 ch\u1ea5t v\u1ea3i x\u1ecbn, kh\u00f4ng s\u1ee3 n\u00f3ng\u201d<\/span><\/p>\n Th\u00ec l\u1eadp t\u1ee9c d\u00f2ng t\u01b0 duy c\u1ee7a kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 ch\u1ec7ch kh\u1ecfi \u0111\u01b0\u1eddng ray ban \u0111\u1ea7u:<\/span><\/p>\n – \u201cC\u00f3 n\u00ean mua \u00e1o n\u00e0y kh\u00f4ng nh\u1ec9? N\u00d3NG \u00e0? C\u00f3 khi l\u00e0 v\u1ea3i n\u00f3ng th\u1eadt. N\u00f3 n\u00f3i v\u1eady ch\u1ee9 ch\u1eafc g\u00ec v\u1ea3i \u0111\u00e3 kh\u00f4ng n\u00f3ng. Th\u00f4i c\u1ee9 \u0111\u1ec3 t\u1eeb t\u1eeb nghi\u00ean c\u1ee9u th\u00eam m\u1ea5y h\u00e0ng n\u1eefa \u0111\u00e3.\u201d<\/span><\/p>\n Nh\u01b0 v\u1eady, c\u00f3 th\u1ec3 l\u00fac \u0111\u1ea7u kh\u00e1ch h\u00e0ng ch\u01b0a h\u1ec1 c\u00f3 \u00fd ngh\u0129 g\u00ec v\u1ec1 v\u1ea5n \u0111\u1ec1 v\u1ea3i n\u00f3ng hay m\u00e1t, nh\u01b0ng ch\u00ednh b\u1ea1n l\u00e0 ng\u01b0\u1eddi \u0111\u00e3 gieo v\u00e0o \u0111\u1ea7u h\u1ecd th\u00f4ng tin \u201cn\u00f3ng\u201d khi n\u00f3i r\u1eb1ng \u201cv\u1ea3i kh\u00f4ng n\u00f3ng\u201d l\u00e0m h\u1ecd ch\u01b0a quy\u1ebft \u0111\u1ecbnh \u0111\u01b0\u1ee3c c\u00f3 n\u00ean mua hay kh\u00f4ng. Thay v\u00ec n\u00f3i nh\u01b0 tr\u00ean b\u1ea1n c\u00f3 th\u1ec3 thay \u0111\u1ed5i th\u00e0nh \u201c\u00c1o n\u00e0y c\u00f3 ch\u1ea5t v\u1ea3i x\u1ecbn, r\u1ea5t m\u00e1t\u201d. Nh\u01b0 v\u1eady, th\u00f4ng tin t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn h\u1ecd l\u00e0 \u201cm\u00e1t\u201d ch\u1ee9 kh\u00f4ng c\u00f2n l\u00e0 \u201cn\u00f3ng\u201d nh\u01b0 l\u00fac \u0111\u1ea7u.<\/span><\/p>\n Ch\u00ednh v\u00ec v\u1eady khi vi\u1ebft qu\u1ea3ng c\u00e1o b\u00e1n h\u00e0ng, b\u1ea1n n\u00ean tr\u00e1nh s\u1eed d\u1ee5ng nh\u1eefng th\u00f4ng tin ph\u1ee7 \u0111\u1ecbnh \u0111\u1ec3 lo\u1ea1i tr\u1eeb tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng suy ngh\u0129 nhi\u1ec1u v\u00e0 kh\u00f4ng mua h\u00e0ng. V\u00ed d\u1ee5 vi\u1ebft qu\u1ea3ng c\u00e1o th\u1ef1c ph\u1ea9m th\u00ec tr\u00e1nh n\u00f3i \u201cTh\u1ecbt g\u00e0 kh\u00f4ng b\u1ecb b\u1edf\u201d m\u00e0 thay v\u00e0o \u0111\u00f3 h\u00e3y n\u00f3i \u201cTh\u1ecbt g\u00e0 r\u1ea5t t\u01b0\u01a1i\u201d. T\u00f3m l\u1ea1i, b\u1ea1n \u0111\u1eebng \u0111\u1eb7t qu\u00e1 nhi\u1ec1u g\u00e1nh n\u1eb7ng v\u1ec1 vi\u1ec7c thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng. Thuy\u1ebft ph\u1ee5c c\u00e0ng nhi\u1ec1u th\u00ec kh\u00e1ch h\u00e0ng s\u1ebd c\u00e0ng ph\u1ea3i suy ngh\u0129. M\u00e0 suy ngh\u0129 th\u00ec c\u00f3 ngh\u0129a l\u00e0 kh\u00f4ng \u0111\u1eb7t h\u00e0ng.<\/span><\/p>\n Ch\u00ednh t\u1eeb t\u01b0 duy phi logic trong kinh doanh m\u00e0 c\u00e1c doanh nghi\u1ec7p ng\u00e0y nay \u0111\u00e3 \u0111\u00fac k\u1ebft ra \u0111\u01b0\u1ee3c m\u1ed9t ch\u00e2n l\u00fd: Mu\u1ed1n tranh lu\u1eadn th\u00ec d\u00f9ng logic, mu\u1ed1n thuy\u1ebft ph\u1ee5c th\u00ec ph\u1ea3i d\u00f9ng thu\u1eadt g\u1ee3i \u00fd \u2013 \u00e1m ch\u1ec9. \u0110\u1eb7c bi\u1ec7t, v\u1edbi t\u01b0 duy customer centric<\/a><\/strong>, vi\u1ec7c hi\u1ec3u v\u00e0 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng s\u1ebd gi\u00fap b\u1ea1n t\u1ea1o ra th\u00f4ng \u0111i\u1ec7p m\u1ea1nh m\u1ebd v\u00e0 hi\u1ec7u qu\u1ea3 h\u01a1n trong qu\u1ea3ng c\u00e1o. H\u00e3y theo d\u00f5i k\u00eanh jobsgo.vn<\/strong><\/a> \u0111\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c nh\u1eefng b\u00e0i vi\u1ebft m\u1edbi nh\u1ea5t t\u1eeb ch\u00fang t\u00f4i nh\u00e9!<\/span><\/p>\n1. T\u1ea1i sao kh\u00f4ng n\u00ean d\u00f9ng t\u1eeb \u201ckh\u00f4ng\u201d?<\/b><\/span><\/span><\/h3>\n
2. V\u00ed d\u1ee5 v\u1ec1 t\u01b0 duy phi logic<\/b><\/span><\/span><\/h3>\n
3. \u1ee8ng d\u1ee5ng c\u1ee7a t\u01b0 duy phi logic trong kinh doanh<\/b><\/span><\/span><\/h3>\n