1xbetChuyên Viên Quy Trình SOP - SOP Specialist

Loại hình

Full-time

Vị trí/chức vụ

Nhân Viên/Chuyên Viên

Yêu cầu bằng cấp(tối thiểu)

Trung cấp - Nghề

Yêu cầu kinh nghiệm

Trên 2 năm

Ngày đăng tuyển

03/05/2025

Yêu cầu giới tính

N/A

Ngành nghề

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Kỹ năng

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Mô tả công việc

Translate and localize POP MART global SOP materials into Vietnamese documents tailored for frontline teams.
Design, write, and continuously optimize SOP documents for store operations, customer service, inventory, cashiering, and merchandising.
Work closely with HQ teams (in English/Chinese) to align local procedures with global standards.
Conduct training sessions for store staff and ensure SOPs are understood, practiced, and evaluated.
Support new store openings and major campaigns with process documentation and team onboarding SOPs.
Coordinate SOP implementation with cross-functional teams (SCM, HR, Retail Ops, Training).
Perform field visits to Ba Na Hills and Nha Trang stores regularly to audit SOP compliance and gather feedback.
Develop and maintain a centralized SOP library and revision tracking system.

Bachelor’s degree or above in Business, Operations Management, or related field.
Strong bilingual communication skills: fluent in English and Chinese (Mandarin), and confident in written translation.
At least 2 years of experience in operations, SOP management, or retail training.
Ability to work independently, handle structured documents, and manage version control.
Willingness to travel to Ba Na Hills and Nha Trang stores monthly.
Experience using AI tools such as ChatGPT, Notion AI, or other LLM platforms for documentation and training content generation.
Detail-oriented, with strong logical structuring and information presentation skills.

Monthly gross salary range: VND 17–20 million (negotiable based on experience).
Full social insurance, health insurance, and unemployment insurance per labor law.
Annual leave, company trips, teambuilding, and year-end party.
Opportunities to work with a leading global art toy brand and expand professional networks.

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