1xbet comCustomer Service Officer – SC VivoCity Shopping Mall

• Providing mall concierge services which include attending to tenants and shoppers’ queries;

• Assisting in customer loyalty programs, mall redemption programs and the sale of shopping vouchers;

• Provided administrative support;

• Attend to shoppers’ enquiries;

• Prepare daily reports;

• Managed incoming calls to ensure customer’s queries, and answer promptly and professional;

• Provided solutions to solve customer’s issues;

• Managed Lost and Found Items, Child...