link 1xbetData Support (English)

Công Ty TNHH Giải Pháp Phần Mềm ACS

Hết hạn trong 31 ngày nữa
Mức lương 10 - 20 triệu VNĐ

Chia sẻ

Loại hình

Full-time

Vị trí/chức vụ

Nhân Viên/Chuyên Viên

Yêu cầu bằng cấp(tối thiểu)

Trung cấp - Nghề

Yêu cầu kinh nghiệm

Trên 2 năm

Ngày đăng tuyển

13/05/2025

Yêu cầu giới tính

N/A

Ngành nghề

Tuyển dụng 2533 việc, Hành Chính/Văn Phòng, Việc Làm IT

Kỹ năng

Tuyển dụng 1 1xbet, SQL

Địa điểm làm việc

- Công Viên Phần Mềm Quang Trung,Hồ Chí Minh

link 1xbet Hồ Chí Minh

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Mô tả công việc

We are seeking a highly motivated and customer-focused Software Support Specialist who is fluent in English to join our rapidly growing team. In this role, you will be responsible for providing customer support for our software products, ensuring that all inquiries and issues are resolved in a timely manner. You will be the primary point of contact for our Australian customers and will work closely with our development team to ensure that issues are resolved quickly and efficiently.

Duties:

Provide technical support and excellent customer service to our Australian customers via phone and email in a timely manner
Troubleshoot software issues and work with customers to resolve
Document and track customer issues and resolutions
Provide training to customers on how to use our software products
Work with the development team to identify and resolve recurring issues
Collaborate with other departments to ensure that customer needs are met
Participate in customer service initiatives to improve customer satisfaction

Yêu cầu công việc

Fluent in English (both written and verbal)
Proven experience in a customer support role or related
Experience working with software products, preferably in a technical support role, Data & SQL server
Strong problem-solving and analytical skills
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Good understanding of the Australian market and culture is a plus

If you are a customer-focused problem solver with a passion for technology, we encourage you to apply for this exciting opportunity. As a member of our team, you will have the opportunity to work with a dynamic group of professionals who are committed to providing exceptional customer support. We offer competitive compensation and benefits packages, as well as opportunities for professional development and growth.

Quyền lợi được hưởng

What’s on offer?

You will be joining a company of dedicated, enthusiastic individuals who work as one celebrating each other’s success, within a team that values collaboration, trust and making it happen.

We have a very professional working environment but friendly. Here is some of our benefits:

Opportunity to have short business trip toAustralia
We are willing to support cost for studying demand to advance knowledge that support for the job
Working time: 8am-5pm, Monday to Friday
Insurances,leaves and holidays according to Vietnam Labor Law
Bonus: 13th month salary, project bonus, responsibility bonus, employee of the year, Tet gifts, yearly Seniority allowance
Yearly company trip/team building

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