1xbet appMerchandise Staff

Job Description
- Communication with customer to/in order to sign contract/consult our services or products
•Communicate daily to keep customer informed on order status by responding to their emails and updating weekly report
•Participate in Skype meetings with customer when required and assist Senior Merchandiser to send follow up meeting summary
•Support the customer during their visits to the factory by participating in range meeting reviews and sending a follow up summary of all points discussed
•Respond to queries received from customer within an appropriate timeframe to ensure all emails are answered.
- Assist with all Merchandising activities – customer related to support Senior Merchandiser for meeting the customer’s requirements
•Receive and check purchase orders for Sampling and Production
•Check the received tech packs include all necessary info; garment spec, fabric spec, label spec, artwork spec if applicable
•Check all submissions (samples, fabric, treatments etc.) match the customers specification before sending
•Ensure all submissions (samples, fabric, treatments etc.) meet the customers quality expectations before sending
•Receive customer comments, translate and communicate to factory
•Prepare costing sheet and send customer FOB quotes within required timeframe and negotiate with customer to confirm pricing
•Ensure customer is sending orders/ comments/ information in accordance with agreed order dates
•Send Weekly reports to inform customer of current status for Sampling and Production orders.
- Assist with all Merchandising activities – factory related to support Senior Merchandiser in communicating and controlling PO details within the factory
•Process orders from customer and communicate to factory using the required documents; Order Spreadsheet, Proforma invoice etc.
•Work with relevant departments to determine consumption of trims and fabric for each style
•Raise purchase orders for all raw materials and track the delivery of each to ensure the input to factory is correct for the critical path and exit date
•Raise purchase orders for treatment and CMP and track this to ensure the input and output are relevant for the critical path
•Work with other departments to give advice and input to ensure production is planned in the most efficient manner
•Support other departments to help find solutions when problems occur
•Ensure all sampling and production meets the quality expectations of customer
•Track sampling and production to ensure Merchandiser tasks are prepare on time i.e. PP dockets
•Work with Factory Office to confirm Packing List date
•Work with Shipping Department to ensure orders ship to plan.
- Other tasks as assigned:
•Support Senior Merchandiser and Merchandising Manager when needed
- Reporting:
•Create monthly report for Orders Received; this includes Sampling and Production
•Create monthly report for Orders Invoiced; this includes Sampling and Production
•Send Weekly report to Customer for style by style order status update