1xbet linkSales Support Logistics

The primary function of this role is to support the Sales Team by engaging with customers, processing orders, and coordinating logistics.

RESPONSIBILITIES:

Customer Service:

• Build relationships with customers and vendors

• Own customer inquiries from initiation to resolution

• Perform administrative tasks such as answering the telephone and other such responsibilities assigned by the Sales team

• Work independently to problem solve customer issues or transactions

• Interface with Accounting and Sales to drive continuous improvement of process

Sales Support:

• Generate sales and purchase contracts as directed by the Sales team

• Assist Sales team in analyzing contractual commitments, customer specifications, and other data to plan and develop logistic program activities

• Review margin analysis with Merchandisers

Order Processing:

• Process orders provided by the Sales team

• Coordinate quality control documentation and other paperwork associated with processing orders

• Ensures that order changes are properly made on all paperwork and communicated to all necessary parties

• Track conversion of commodities to ingredients at third party facilities

• Handles all related administrative duties related to assigned orders

Logistics Coordination:

• Manage and build relationships with 3rd party freight providers to ensure on-time deliveries and lowcost rates

• Coordinate and directs transportation needs at multiple facilities in order to make pickups and

deliveries in an efficient and timely manner